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“Great resort, terrible restaurant”

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The Sea Koh Samui Boutique Resort & Residences
Certificate of Excellence
Bethel, Alaska, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great resort, terrible restaurant”
Reviewed June 30, 2013

We stayed in a large 2-bedroom room that was more like a condo. Big, comfortable with all the luxuries that a travel could need. Best of all it had a full size washer and dryer. The front desk staff was fantastic and tried to address all of our needs. The property is very nice, and quiet. Just what my family needed. It is perfect for travelers with a car or those that do not mind spending 400-750 baht on a taxi (each way) to get to your destination. The property seems to have more of an adult crowd, however, there seemed to be plenty of kids enjoy the resort. The pool and beach are very nice, however, it is not a swimming beach (too many rocks).

The Bad – We had a very disastrous dinner in their restaurant, slow, and non-attentive service with bad tasting and overpriced food. I notified the front desk manager the next day and she apologized and said that she would pass our experience on to the food and beverage manager. A few days later, just as I was checking out, the manager apologized, stated they would not comp any part of the dinner, but would use this as a learning experience for his staff. What a bunch of [--]! How dare they take our money, give us terrible service and bad food that is over priced, waste our time, and make us part of their training program. We rate their restaurant 0 out of 5 stars. If you are hungry, try the beachfront restaurant right next door.

Bottom line is, yes I would stay there again, but would never eat in their restaurant again.

Dinning tip – Not too far away is the Barracuda. It has to be one of the best restaurants on the island. The food and service are excellent, and they really pay attention to all the little details.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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English first
Singapore, Singapore
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 24, 2013

If you like to be far away from the crowd and noise, then this is the place for you. We booked a 3 room villa from 9 June to 14 June. The sea is just a stone throw away from the villa. Each morning, I will bring my kids to the beach for some fun. Well, if you like to swim, then perhaps it might not be suitable for you as the you will be stepping on mud and stones during low tide. But for my kids, it's the perfect place to catch fish, crabs, tiny clams, hermit crabs etc.
for food, there is only one restaurant beside the hotel. If you need to buy some cold drink like coke and bottled mineral water, there is a shop just diagonally across the hotel. Other than that, you basically have to get a cab to travel out of the hotel.
The staff there are generally very warm and their services are quite prompt.
Lastly, if you are staying at the villa, be prepared for mosquitoes. Bring some repellent along.
Well, other than that, it's a lovely hotel to rest and relax.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
1 Thank kschyuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 24, 2013

I spent 3 nights at The Sea Samui sharing a 3 bedroom villa with friends. The size of the rooms and bathrooms is much bigger than most hotels will offer. The design is fresh and modern with an accent on privacy as the villa is set around a pool in an interior courtyard. We loved being able to sometime cook our own meals in the well equipped kitchen and chill out in the big open living room. We had the chef prepare a dinner in our villa one night which was fabulous. The beach is quiet and clean and there are great views towards the surrounding islands. The staff were very friendly and helpful and as there are under 30 rooms it all feels very special and personalized, like staying in the house of a wealthy friend.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 22, 2013

This is a very well laid out, smallish resort with quite spacious rooms and a great vista. Being small there are relatively few around the pool and we were there as a group of 4 for quite extended periods by ourselves. This is also the main lunch and evening dining area and we had 2 lunches and dinners there and saw no reason to alter. Others ate at Smileys at Fishermans market and thought that pretty good. The rooms have all cooking and washing facilities and ours had 3 separate air con systems. However on the negative side the service bordered on atrocious with food sometimes not turning up for an hour after ordering and in one case someone's order being missed altogether. The staff were only ok in terms of helpfulness and generally a bit confused. We suspect this is not all that unusual for Thailand where the understanding and expression of English is way below what we encountered in Cambodia and Vietnam. The breakfasts are only adequate here, although we found they knew how to cook fried eggs well, if not poached eggs. Land transport is quite expensive.

Room Tip: Our room for 2 was at the end if the corridor (2011) and had 1.5 times the space as our friends room...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 19, 2013

ROOM
The room I booked was One Bedroom Suite facing the sea. The room itself was very spacious. It comes with a living area, dining area, kitchen, bed room and bathroom with bathtub with jacuzzi.

Tv and dvd player (dvds can be borrowed at the reception at no cost) is available in the living area. 

There was a kitchen. It was equipped with cooking stove, some cooking utensils, microwave, oven, coffee maker, tea maker, boiler and fridge. Cooking ingredients like salt, sugar, pepper and oil was not available in the room but you may request for it (charges apply). There were also a washing machine and dryer. Unfortunately clothes detergent wasnt included. You may also request for it too. 

Wifi access will be given and I was told that I could connect it up to five laptop/phones/iPad. 

The bathroom comes with a shower area and a bathtub with jacuzzi. It also provides you with toiletries that smells very good and relaxing. Every details is carefully arranged by the hotel. They even prepared a couple of slipper and a bag with towels specially for the beach.

The pictures of its room on the website werent exactly the same like the one I was staying in but it was okay for me. 

LOCATION
One can easily find this beautiful beach facing hotel as it is located on the side on the main road. It takes around 30mins to get here from Samui Airport and Chaweng.

Unlike Chaweng, this area (Bang Por) is indeed a quiet and less happening  place. There are not a lot shops near The Sea. The nearest convenient store is 7-11, which is probably 20mins walk away. Thus, making it a prefect place for total relaxing.

There's another happening spot near here is the Fisherman's Village, Bo Phut. It is about 10-15min from The Sea. 

GETTING AROUND
You may rent a bike and go around as you like but when the night falls, the road around here is a little dark as there werent too many lighting along these road. Recognizing the road back and forth may be a little difficult. 

There were fewer stores that sell gasoline near here. The price was the same like Chaweng (40 baht per bottle). 

Other options than the motorbike is taking tuk-tuk. You may flag one down when you see them but there were not as much tuk-tuk as in Chaweng. But you would still see one tuk-tuk at least every 10min. 

Generally, I was truly satisfy with The Sea. I had a great time staying here. It was prefect!

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Jimmy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Level 4 Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 18, 2013

I had a voucher for 7 nights from Groupon.We had a room in the hotel section not the villas and wow was it spacious!Lovely huge bedroom,bathroom,kitchenette,lounge,dining and a huge granite spa and a balcony to relax on.I was pleasantly surprised and a washer and dryer just wonderful!So spacious,it's actually a 1 bedroom apartment.Housekeeping were superb and so efficient.We tipped them they were so good!We were 3 adults staying in the 1 bedroom so a cot bed was put in our room-surprisingly comfortable.The breakfast selection was impressive with a la carte eggs benedict or pancakes omelettes freshly cooked for you as well as a decent self selection.The pool was very nice,the beach setting picturesque with a couple of beach gazebos available-beautiful!Beach was not a very good swimming beach though-too many rocks but good for a quick dip.We were able to save money and cook for ourselves a few times-our apartment had an oven,microwave and a full sized fridge.There was a local shop 50 m from the entrance that sold a bit of everything and much much cheaper than the hotel.We caught the local transport anywhere we wanted to go-so cheap,you just hail them as they go past and push the bell when you want to get off.There is not a lot of shopping to be had near this hotel but travelling to the nearest towns was easy.We ate at the restaurant next door to the hotel and it was the worst food we tried on our whole trip.The food in Thailand was just delicious everywhere else.This was a very enjoyable stay and we would return.Very relaxing and quite luxurious.Air conditioning and everything worked very well.Loved the DVD player in the room too.Toiletries were lovely and actually better quality than the JW Marriott's in Khao Lak.

Room Tip: Corner rooms have a spacious comfortable balcony.We were on the 2nd floor so the roofs of the villas...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank nelsonfamily6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2013

Today is my 2nd day stay here. On yesterday, I checked in the 3 bedroom villa & I can discribed it was a terrible experience. At first, the air-con of the master bedroom out of order. I spent mostly 2 hours to wait for the repair but it still could not work. At last, you upgrade us to a better villa. But there're still some problems in this villa.
1. The bulb of a toilet was out of order & no hot water
2. Could not flush in a toilet
3. The fuse was cut suddenly when we come back at night, they needed to stop the electricity of whole house for repair it several times
On today, the reception lady told me that the air-con of our original villa was fixed already but some guests were checked-in. They will move out on tomorrow & we should move back to it. Later, we consult with such guests that the air-con still could not be fixed. Besides, the reception officer did not tell them that they need to move to another room on the next day. I don't know why the reception lady told me about this. I am very very very disappointed about this hotel. Finally, we dealed with the manager & he let us to stay in this better villa until we check-out. I am so apreciated about this! But no more next time. One more thing, I commented on your facebook but no any reply. So I reflected it in here! Anyone who want to here, pls think about it!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happymickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sea Koh Samui Boutique Resort & Residences

Property: The Sea Koh Samui Boutique Resort & Residences
Address: 7/64 Moo 5 | Bang Por Beach, Mae Nam, Ko Samui 84330, Thailand (Formerly The Sea Koh Samui Resort & Spa)
Location: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 55 Specialty Lodging in Mae Nam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Sea Koh Samui Boutique Resort & Residences 4.5*
Number of rooms: 25
Official Description (provided by the hotel):
Originally conceived as luxury private villa residences, The Sea Koh Samui Resort & Spa has been transformed into a unique boutique resort offering unmatched space and style for those looking for a tropical island getaway with a difference. THE VILLAS are all designed with easy tropical living in mind and aim to create the atmosphere of a home from home rather than a hotel room. Furnished and decorated with elegance and style combining a blend of Asian and Western influences THE VILLAS LIVE AND BREATHE luxury from the teak wood floors to the quality silk and cotton fabrics used throughout. In the gardens, hundred year old frangipani trees line the walkway from the lobby to the 20 meter salt water pool by the beach where you can while away the hours on a longer in perfect bliss and harmony with the natural surroundings. ... more   less 
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Also Known As:
The Sea Koh Samui Hotel Mae Nam
The Sea Koh Samui Boutique Resort & Residences Ko Samui, Thailand

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