We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good service, nice view, good design”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
W Retreat Koh Samui
Ranked #7 of 30 Hotels in Mae Nam
Certificate of Excellence
Hong Kong, China
2 reviews
“Very good service, nice view, good design”
5 of 5 bubbles Reviewed May 7, 2014

I got a chance to have a hotel tour in the W Retreat on 6th May 2014, walking around the hotel and also went inside the room. Very impressive of the room design and also the WOOBAR. Experienced the nice sunset view at the beach. Also had a great dinner at Namu the Japanese restaurant with nice view and reasonable price for dinning.
Be sure I will choose W Retreat when I travel to Samui next time. And highly recommend this hotel for those who is planning to visit Samui.
And special thanks to the W Retreat staff Momo for showing us around the hotel.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rumjahn Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Retreat Koh Samui, responded to this review, May 30, 2014
Dear Rumjahn Z

So glad to hear you had the opportunity to take a look around and enjoy dinner at Namu.

We look forward to having you as our guest on your next visit to Koh Samui.

All the best,

Brian Segrave
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

967 reviews from our community

Traveler rating
    652
    182
    67
    36
    30
See reviews for
139
532
25
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Samui
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 7, 2014 via mobile

This is the second year running that we have spent 7 nights at this stunning hotel in a very special location. Nothing is too much trouble for the excellent team that Brian Segrave has assembled around him and as a guest you are made to feel special. Cleanliness is immaculate, the quality of the two bars are great with the Woo bar being one of the coolest anywhere in the world. We cannot recommend this any higher than by saying this was the second year running that we have been and hope to make it three in a row. Absolutely first class. Thank you to all the team.

Stayed April 2014, traveled as a couple
Helpful?
Thank Corks01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Retreat Koh Samui, responded to this review, May 30, 2014
Dear Ian

Many thanks for your review, I trust the onward travels went well. The team enjoyed having you both with us again. I appreciate you pointing out the retreat cleanliness, K Nat works very hard to keep things tip-top and appreciates you noticing.

The WooBar team sends along their best and we look forward to hosting you both again next year.

All the best,

Brian Segrave
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 4, 2014

I was hesitant to write this review because I loved this hotel so I will write two separate reviews for the W Retreat Koh Samui.

5 star for the resort
First, the resort itself and hospitality were excellent. The room was beautiful and very welcoming. I loved our suite. The service was great. The venue and the atmosphere were beautiful. The food was very delicious. Overall, as a honeymoon spot, it is definitely a great place to relax and enjoy. My family and friends were very impressed at the resort amenities. Beautiful W Retreat! We had breakfast in bed and that was awesome. We also enjoyed the away spa treatment! A must!!! We felt so pampered like royalty and we felt very refreshed. Also had a sunset dinner on the beach which was perfect! Our hostess went above and beyond catering to us for the whole night. She was very friendly and was always there to refill our beverages or serve us anything we may need.

2 star for Wedding Service
Second review is about how the W wedding service was not as I expected. I booked my wedding a year before the big day. I went through 4 different planners with the W because they left the W. Imagine planning your big day via email and having to go through 4 different planners hoping all the details you've coordinated was not missed. Unfortunately, because of this, it caused a lot of issues up until the week before my wedding. I had high expectation for the wedding coordinator from the W because it's the W hotel's quality of service. Major mishap, I found out my wedding officiant was double booked 3 weeks before my wedding. Imagine being told that you may have to move your wedding time earlier or find a new officiant. My fiancé was promised to have a room for him and his groomsmen to change in the day of the wedding and was told the day before the wedding that it was not possible. Luckily, my family and friends stayed at the resort next door. There were many details that didn't work out for the wedding as much as I had hoped it would have gone smoothly. I regret not hiring a wedding planner to assist me but I did not require any specific programs so I did not think it was necessary. My wedding was simple in a sense that it was just the ceremony and the dinner reception only, no dancing and no additional entertainment. However, I do love the venue for my wedding, my wedding video and photographs. The W may have been such a busy resort for weddings that may have added to the confusion or them being disorganized. The day of coordination went okay. However, I do want to leave this review for destination wedding brides so that they are aware. I took a risk in booking my big day here because it's so beautiful and I'm such a detailed planner myself that I thought a wedding planner was not necessary. However, if you're far away and the planning/booking of the services are out of your hands, I would recommend hiring an external wedding planner who is dedicated to you and will cater to your needs and wants.

Also, please check the safe deposit box before you check out. We mistakenly forgot to since it's conveniently hidden from the cabinet. Upon checkout, we were told the safe was unlock and empty which I complimented and impressed that they checked and informed us. Due to our hectic schedule, we were at the airport for our flight and couldn't find our passports. My husband ended up missing his flight to look for our passports which we found out the next day, it was locked in the safe deposit in our W suite.

Overall the hotel itself, it is very beautiful. I would definitely recommend for a honeymoon or a relaxing vacation. I wished it had been a different experience for us.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnm28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 2, 2014

This hotel is amazing! The best hotel of my life....everything was great, the room was spacious, bed and the sheets were super comfortable, big bathroom with 2 showers and bathtub...and having private pool inside the room was one of a kind experience...one day in future we will come back and I already can't wait!!!

Room Tip: choose bungalows that are on the hill, maybe you need little bit more to walk to the beach but the v...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
73 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

Our visit in April of this year was our second and although we were not staying here the straff are always wonderfully helpful and it is an amazing place to come and watch the night sky. The food is delicious and although priced to the Western markets it is not excessively expensive.

Well worth a visit !

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank DAAD1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

If you are visiting Samui you need to go for sunset cocktails at The W - absolutely stunning place and beautiful surroundings. The cocktail bar on the beach is where to head. We had martini cocktails and gin and tonics - all served perfectly - but the best bit which we hadn't initially realised is that the drinks were 2 for 1 at that time!

Wow Wow Wow!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank lordnewark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Retreat Koh Samui, responded to this review, May 4, 2014
Dear lordnewark,


So glad to hear you enjoyed Happy Hour at Sip- 4:30pm to 6:30pm daily.

Sunset is around 6:20pm this time of year

Mark you calendars :-)

Brian Segrave
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 24, 2014

Very comfortable and clean stylish hotel. Easy to get around the island from here. Beautiful restaurant and right Ion the beach. Great for a weekend or a long stay. . Stayed here several times and will definetly be back

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Retreat Koh Samui, responded to this review, May 4, 2014
Dear Jane,

Many thanks for your super review, we particularly appreciate hearing from our repeat guests.

Hope to have you back with us soon again,


Brian Segrave
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Mae Nam
6.9 mi away
Four Seasons Resort Koh Samui Thailand
7.7 mi away
Banyan Tree Samui
Banyan Tree Samui
#1 of 50 in Lamai Beach
4.5 of 5 bubbles 1,318 reviews
0.9 mi away
Anantara Bophut Koh Samui Resort
Show Prices
Show Prices
Show Prices
3.8 mi away
Six Senses Samui
Six Senses Samui
#14 of 187 in Bophut
4.5 of 5 bubbles 899 reviews
0.8 mi away
Bo Phut Resort & Spa
Bo Phut Resort & Spa
#2 of 187 in Bophut
5.0 of 5 bubbles 1,519 reviews
5.2 mi away
Vana Belle, A Luxury Collection Resort, Koh Samui
Show Prices
Show Prices
Show Prices

Been to W Retreat Koh Samui? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Retreat Koh Samui

Property: W Retreat Koh Samui
Address: 4/1 Moo 1 Tambol Maenam | Surat Thani, Mae Nam, Ko Samui 84330, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Mae Nam
#5 Spa Hotel in Mae Nam
#6 On the Beach Hotel in Mae Nam
#6 Family Hotel in Mae Nam
#7 Luxury Hotel in Mae Nam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W Retreat Koh Samui 5*
Number of rooms: 74
Official Description (provided by the hotel):
On Koh Samui Thailand's most pristine beach whose golden sands give way to the Island's most idyllic sunsets, W Retreat Koh Samui is the quintessential escape, with 74 private retreats - each with its own dive pool. Explore new levels of refreshment at AWAY(R) spa, and enjoy insider access to worlds of culinary WOW at our 2 signature restaurants. Then wink your way across Samui's most scenic playground - WOOBAR(R) - where W lights up the night with peerless mixology, live DJs, and signature W Happenings celebrating our passion for fashion, music and design. Whether for a wedding or a wish, Whatever/Whenever(R) has arrived. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotwire, Expedia, Orbitz, Agoda, Travelocity, Hotels.com, TripOnline SA, HotelQuickly and getaroom.com so you can book your W Retreat Koh Samui reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Retreat Koh Samui Hotel Mae Nam
W Retreat Koh Samui Ko Samui, Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing