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W Koh Samui
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Reviews (1,205)
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629 - 634 of 1,205 reviews
Reviewed September 30, 2013 via mobile

In the past I've stayed at a few W retreats and this one was disappointing. The location is quite a distant away from places to eat etc. The sand on the beach is course and the main pool area had very little atmosphere during the day.The positives were the staff who were pleasant, the cleanliness of the rooms and the sweet bars which were set up around the villas and free for you to eat from.

  • Stayed: September 2013
    • Value
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Thank N1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Koh Samui, responded to this reviewResponded October 21, 2013

Dear N1970

Many thanks for taking the time to provide your thoughts on W Retreat Koh Samui. I regret that you were disappointed in several physical aspects related to the resort's location however well noted and shared with the team.

All the best,

Brian Segrave
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

Everything was perfect! When we arrived there was a very nice attention for us waiting in the room for our honeymoon. Staff were all very friendly (especially Candy in Whenever, whatever and Robert the F&B Director).

Rooms are absolutely stunning! Very large private pool, outdoor shower.

Namu is an excellent restaurant for dinner and the chef is very friendly in explaining all about his food. Very good wine menu (bit expensive, but that is everywhere in thailand).

This hotel really managed to give everything the WOW factor.

Very good breakfast buffet with plenty of options.

Room Tip: all rooms are amazing
  • Stayed: September 2013, traveled as a couple
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Thank Tj0p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Koh Samui, responded to this reviewResponded October 21, 2013

Dear Tj0p,

Many thanks for you review and acknowledging Rob, Candy and Chef SK's contributions to making your stay a WOW.

We look forward to welcoming you back to W again soon.

All the best,

Brian Segrave
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Another superb experience at W hotel. Ever since we first tried W at melrose place years ago, always surprised us with a Wow in mind. Great unique designs, service top notch, location is to die for. Beach is so awesome, we felt like our honeymoon again. 100% recommend this hotel to any lovely couple.

  • Stayed: July 2013, traveled as a couple
    • Value
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Thank rachel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WRetreat, General Manager at W Koh Samui, responded to this reviewResponded September 13, 2013

Dear rachel s

Many thanks for your review- as a long time W aficianado we appreciate your impressions of the resort.

Hope to see you again soon at W Koh Samui,

Best,

Brian Segrave
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

the hotel is beautiful , well managed . We enjoy pretty much and the cleanliness of the property . the service is good .Currently staying at the hotel,whenever you want something it is close at hand. The beach sand is gravelly so not the softest powder in the world. The design is outstanding, the service is friendly and our room was creatively designed. We took an upper room, which had a charming pool with a view.

Stayed: July 2013, traveled with family
Thank kittibodee r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

the room came with a private mini pool and an outdoor shower. the room was great and had its own patio. if i could, i would just live there! the entire experience there is breathtaking. breakfast is amazing, nice range of food and top quality. fantastic views also.

Room Tip: everything is exceptional here
  • Stayed: June 2013, traveled as a couple
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Thank TravelLoverXOXO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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