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“The dream house by the sea - perfect for lazy days and for excursions”
Review of The Lotus Terraces

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The Lotus Terraces
Certificate of Excellence
Uppsala, Sweden
1 review
“The dream house by the sea - perfect for lazy days and for excursions”
Reviewed February 10, 2014

This villa is situated in a calm area of the island very close to the beach. A beach where you can find several nice restaurants, enyoy massage or go kayaking, and of course go swimming. We also made use of our own pool - for games as well as for learning to swim. The Villa was thus perfect for lazy days "at home".

We loved the breakfast and cleaning service. But the most noteworthy was perhaps all the help we had with excursion bookings and advise on markets and restaurants. We really enjoyed all the advice on great excursions we received!

  • Stayed January 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Henkan71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueSongphaison, Manager at The Lotus Terraces, responded to this review, February 15, 2014
Thank you for taking the time to review your recent stay with us. We are happy you enjoyed the holiday, our facilities and services and hope to welcome you back again.

Best regards also from the team,
Sue

Sue Songphaison
Resort Manager
The Lotus Terraces
Koh Samui, Thailand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
vancouver,
Level Contributor
3 reviews
Reviewed February 7, 2014

I stayed for a week at the Lotus Terraces. It exceeded my expectations in every way. The location is perfect, right on the beach. The villas are beautiful and the staff were all very friendly and helpful.
Overall I would say that it's definitely one of he best holidays I've ever had and I can't wait to come back.

Room Tip: All the villas are nice. The ones o the beach are particularly luxurious and spacious.
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  • Stayed January 2014, traveled solo
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Helpful?
Thank victorious2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueSongphaison, Manager at The Lotus Terraces, responded to this review, February 15, 2014
Thank you for taking the time to review your recent stay with us. We are delighted to know that our villas and services met - or exceeded expectations and certainly look forward to welcoming you again!

Meantime best wishes also from the rest of the team,
Sue

Sue Songphaison
Resort Manager
The Lotus Terraces
Koh Samui, Thailand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 3, 2014

Our 3rd trip back to Lotus Terraces, this time with our extended family of 13 with ages ranging from 15 to 80. We occupied the Lotus villa and overflowed into the Gardenia. Once again Sue and her attentive staff saw to our varied needs - In-villa massages, quad bike riding, scooter hire, and private car transfers made elderly parents and more adventurous nieces and nephews thoroughly relaxed and entertained.
The change to the system which now includes the services of "Thai Iron Chef" Ton for 3 meals was absolutely fantastic and his abilities on the guitar should not go unrecognised. Our shopping trips with him to local markets added fuel to our already insatiable appetite for his cooking. His efforts in feeding 13 varied tastes for 3 meals a day was a monumental feat.
Whilst Sue handles all the paperwork the real boss of the villa is Rose. On hand from sun rise to well after sun set, Rose ensures the villas are serviced & cleaned and fridge fully stocked with everything you could possibly wish for. In the staff v's guest "cook off" from your country of origin her adobo easily beat our Pavlova!

Thanks to all the staff for another lovely holiday.
Cant wait for the next trip.
Gavin & Toni

  • Stayed January 2014, traveled with family
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    • Location
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank OldGrommit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueSongphaison, Manager at The Lotus Terraces, responded to this review, February 7, 2014
Thank you so much for the very good review of your recent holiday with us. It's always a great pleasure to have you back with us and we are happy to know that the family enjoyed this recent holiday. Your commendation has been shared with the team, particularly Rose and Chef Ton.

We cant wait for your 4th return too!
Best regards,
Sue

Sue Songphaison
Resort Manager
The Lotus Terraces
Koh Samui, Thailand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
Reviewed January 29, 2014

Me and my little family (2 kids) stayed for 3,5 weeks during the peak season 2013/2014. I cannot recommend Lotus terraces highly enough. During the whole stay all my expectations in hospitality were ecxelled. The whole team around Sue were really helpfull in any given situation. Every rapid changes of plans, which often occure with little children, were solved professionally.

Our private maid Sri, was a funny and careing enrichment of every morning. I have stayed in quite a few boutique resorts and have never experianced such a pleasent combination of supreme quality and familiar atmosphere. We are definetly coming back next year!!!

Room Tip: For me The Lotus Beach Pool Villa is the best!
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  • Stayed December 2013, traveled with family
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Helpful?
Thank Markus D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueSongphaison, Manager at The Lotus Terraces, responded to this review, January 31, 2014
Thank you for the good review of your recent stay with us. Guest satisfaction is very important to us and we do all we can to meet expectations. I am delighted your family and you enjoyed your stay and have shared your review with our team. We certainly look forward to your return stay!

Best wishes too from Khun Sri and the rest of the team,
Sue

Sue Songphaison
Resort Manager
The Lotus Terraces
Koh Samui, Thailand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
246 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed January 15, 2014

As part of a longer trip in Thailand, we stayed at The Lotus Terraces in January 2014. We are a family of 6 adults and wanted somewhere relaxing and quiet but with the opportunity to explore Koh Samui if we wanted to. But after arriving and being welcomed by Sue and the team we didn't want to be anywhere else, with a selection of restaurants within walking distance along the wonderful beach why would anyone want to go anywhere else? We stayed in Villa Heliconia, its has all the facilities and services that you could want. Sri, our maid, looked after us and Sue arranged everything that we needed. its worth mentioning that The Lotus Terraces is a small boutique resort, that's why we picked it, I just hope it doesn't change too much. I'm more than happy to recommend The Lotus Terraces. Thanks Sue, Jane and the team!

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
1 Thank MARK_CHRISTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLotusTerraces, Manager at The Lotus Terraces, responded to this review, January 15, 2014
Thank you for taking the time to share your experience here on TripAdvisor. We are delighted your family enjoyed the Heliconia Pool Villa and our services. Good reviews never fail to encourage us to always deliver our best and we truly appreciate yours. It will be shared with the team.

We hope to welcome all of you back again to The Lotus Terraces!
In the meantime, best wishes too from the team.
Sue

Sue Songphaison
Resort Manager
The Lotus Terraces
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2013

Sorry for my late review.... I cannot recommend Lotus Terraces highly enough. From the moment we arrived it was first class. We were give a villa upgrade which was very much appreciated. The whole team, Jane, Sue were so helpful and very professional.

I have stayed in many 5 star hotels and resorts, this boutique resort is amongst the best I have holidayed.

So, if you you like being treated well and need to relax, Lotus Terrace villas are for you.

Thanks again....

Room Tip: take loads of mosquito spray
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  • Stayed October 2013, traveled with friends
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Review collected in partnership with this hotel

Helpful?
1 Thank gnlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review, November 10, 2013
Thank you for the good review of your recent stay with us and we are delighted that you have enjoyed our facilities and services.

We have taken note too of your suggestion and apologise for any discomfort. It is unfortunate that mosquitoes do form part of living in the humid tropics, especially on an island like Koh Samui. Hence pest control is an important aspect of our operation and our grounds are regularly treated and monitored. Nevertheless we are gratified that this did not influence your overall good impression and appreciate your high recommendation of The Lotus Terraces.

We look forward to the pleasure of welcoming you back.
Thank you again and best wishes too from the team,
Sue

Sue Songphaison
Resort Manager
The Lotus Terraces
Koh Samui, Thailand

.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

Part of our extended family stayed at Heliconia for 8 days in early October - grandparents 55 and 56, children 37 and 32 and kids 8, 6 and 2. It was fantastic for all of us. The accommodation and facilities were superb. The staff (especially the Manager Sue and the Maid Sri) were friendly and accommodating and helpful beyond any reasonable expectation. Having the Chef Khun Nang was great for the food and the cultural exchange. If you want a place where you can relax and enjoy a tropical paradise with family this is it. We are resolved to return (with a bigger party).

Penny & Paul Turner

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank pttHobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Lotus_Terraces, Manager at The Lotus Terraces, responded to this review, November 4, 2013
Dear Penny and Paul,

Thank you for contributing such a positive review on TripAdvisor, we appreciate this very much! We are happy that you enjoyed our facilities and services, and certainly look forward to welcoming all of you back again. Meantime, please accept best wishes from us to all in your family.

Sue Songphaison
Resort Manager
The Lotus Terraces
Koh Samui, Thailand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lotus Terraces

Property: The Lotus Terraces
Address: 12/18 Moo 5, Maenam, Mae Nam, Ko Samui 84330, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 52 Specialty Lodging in Mae Nam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Lotus Terraces 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Lotus Terraces is a luxury beachfront resort located on Bang Por Beach. The resort has 5 villas ranging from 2 to 5 bedrooms, each with its own private pool and ensuite bathroom. There is also a 25m communal pool located right at the beach. Each villa is fully air-conditioned and has the convenience of all modern amenities including a fully equipped European kitchen, complimentary wireless internet and cable TV. ... more   less 
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Also Known As:
The Lotus Terraces Ko Samui, Thailand

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