It was a weekend stay. We have been the clients of the SPA center for several years now. The SPA center (with one exceptions regarding the negative attitude of one of the receptionists, once) remains a very nice place with good quality service and quite diverse high quality treatments. The hotel restaurant was also known to us since we visit Neptun every year. The service quality was always above average with the head waiter being an excellent host and an example for others. The hotel on the other hand was disappointing. First of all, the size of the rooms is quite small and on top of that, the towels looked very old and not so clean. Since the SPA center is the main attraction of the hotel you would expect bathrobes and slippers but in spite of its announced 4 stars we did not find any. The room amenities are not that of a four star hotel either. Our biggest surprise was that the hotel reception staff attitude was firs of all in contrast with what we were used to in the restaurant and in the SPA. It wasn't rude either, but just good enough to change your mood in a negative way. We won't come back as hotel guests, but will keep the restaurant and the SPA as favorite places in Neptun.
- Official Description (provided by the hotel):
- Cocor Spa Hotel, with a modern architecture, located in the holiday resort Neptun-Olimp, at 50 m distance from the Black Sea beach, offers you all the facilities required for an unforgettable vacation.The comfort of the 8 suites, 8 family rooms and 226 double rooms (AC, satellite TV, minibar, smoke sensors, card access system) invites you to a dream holiday. ... more less
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- Also Known As:
- Cocor Hotel Neptun