THIS has potential to be a fantastic hotel, the rooms are excellent, spacious, and of course all Sea View, with its own private beach makes for an ideal setting.
This hotel is out of the way from the main resort of Altinkum therefore needs a good selection of entertainment, which was one of the reasons we booked along with looking at the pictures on here, however it seems staff had been scaled down, entertainment seemed none existent down to just 4 people for 14 hours a day.
We found the reception staff to be pleasant, as for the rest of the staff in my opinion should be sacked including the grim reaper (manager) who walked around at the pace of a sloth, had the charisma of the grim reaper.
FOOD was generally cold and as other reviews have said, pretty much the same on a daily basis, the waiters were never helpful, it took till day 5 before we managed to get a table with cutlery on more than one occasion we would get our food I went to get drinks, my partner went to get cutlery on our return food had been taken away, when we asked where it had gone, they just shrugged, we went to get more food, and couldn't believe it when another member of staff had cleared our cutlery and drinks.
DRINKS We found staff very rude, and arrogant, chefs smoking in the kitchen, bar staff scratching their nether regions then putting their fingers inside the glasses before pulling your drink, which mostly was only half a glass, sizes varied, on a evening there was a mixture of different size glasses and some were plastic, no waiter service, which is the first time I have known this on a all inc hols, they could have earned some good tips if they had done this.
ROOMS We had no problem with the room as with all excellent views, tastefully decorated and plenty of space.
CLEANING We found that the cleaning of our room was just basic, sides we doubt were ever wiped and we are doubtful if the bed linen were ever changed during our 11 night stay.
A La Cart I was pleasantly surprised with this and for me the best meal of the whole stay, unfortunately you were only allowed one visit per 7 night stay, so only one visit for our 11 night stay, but hey it had waiter service for drinks, this we feel should have happened throughout the hotel and especially in the lobby bar..
POOL Excellent pools indoor and out.
SLEEP beds were a little too hard for me.
ATTITUDE All staff had an air of attitude about them, you felt like a second class citizen, one thing I certainly don't expect is for drinks to be slammed down own the bar, I noticed when any management went for food the staff made sure there's we're warmed up and treated as if the food was not good enough for them only for the tourists.
This has potential to be an excellent hotel, it looks the part, but lacks the personal touch, whether this is because we travelled in October I'm not sure, but standards should not be cut when coming towards end of season, I don't drop standards with my job before I go away, would I go to this hotel again? Sadly No, would choose Palm Wings Hotel over this, we were there 11 oct to 22 oct
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- Also Known As:
- Venosa Beach Resort And Spa
- Venosa Beach Hotel Didim