This hotel is possibly the worst i have stopped in and the Manager is definitely the rudest and most unhelpful. I have stayed in many Hotels all over the world from 3 Star to 5 Star Plus. I allow for some not being upto excellent standards but most are always clean and staff generally try to be helpful. NOT the Golf Hotel !
My room stank of stale urine and when i told the manager he couldnt care less. I told them the shower was either boiling hot or freezing cold they told me it was fine. They dished me up the worst breakfast (photos ) and said it was fine .On not one occassion did they apologise or try to help. On the 2nd day i became very ill with sickness and diarreagh and had to check out early. The manager refused to refund the 2 nights i was booked in for even though i had only eaten there breakfast !! refused any blame .. i did not want compensation just my money back but they have this covered in their booking Contract ! No Refunds .
The rooms are very small and very basic i was put in one of the oldest with an awful view (photo) I would never stay here again i would rather sleep in the car . The Management need sorting out and giving a lesson in customer relations.
- Official Description (provided by the hotel):
- The Golf Hotel in Silloth underwent a major renovation in 2009. Gary Conlan, the Manager, with his enthusiastic team, will do everything they can to make your visit to us a pleasant one! We are privately owned and run and are passionate about local seasonal food, hospitality, quality and service, so sit back and relax and enjoy yourself!This historic landmark hotel in the town centre, overlooking the town green offers a private and peaceful setting for a few days relaxation "away from it all", a delicious meal in our refurbished lounge bar and restaurant or even perhaps a business meeting or conference. With growing function trade and traditional Sunday Carvery the hotel has everything to offer.The Golf Hotel is also gaining a reputation in North Cumbria as a wonderful wedding venue, either for a civil ceremony or the wedding reception itself or even both. Private party celebrations can also be catered for here. Why not celebrate an engagement, wedding anniversary or birthday with us?As well as comfortable bed & breakfast guest accommodation, we also offer a range of services for business visitors. We have rooms with excellent facilities which can be booked for business meetings or our Function Suite can be booked to hold a conference of up to 140 delegates. Set in the centre of the small coastal town of Silloth, noted for its invigorating but mild climate. It is well known for its peaceful laid back atmosphere or perhaps most of all, the beautiful Solway Coast Area of Outstanding Natural Beauty (AONB), famous for its stunning sunsets, abundant bird life and beautiful coastline walks. Just a short swing away is the highly acclaimed 18 hole championship link golf course at Silloth-on-Solway Golf Club. Silloth is an ideal location for a short break or a family holiday. Our location allows easy access to the Cumbrian towns of Cockermouth, Whitehaven, Workington, Keswick and the historic city of Carlisle - with easy access from the M6 and A66. And yet we're just a short drive to some of the most stunning scenery in the Lake District National Park, the Roman wall and the Scottish Borders and Dumfriesshire, which is visible on the opposite shore of the Solway Firth. ... more less
- Reservation Options:
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- Also Known As:
- Golf Hotel Silloth, Cumbria