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1 - 6 of 129 reviews
Reviewed September 20, 2017

The room had no Fridge, or mini safe, been coming to Italy for 20 years and never not had fridge mini safe in room. The lovely lounge that we had hoped to use when it rained, is locked after breakfast till 5:30, so no access. At 5:30 happy happy hour still had to get receptionist to unlock so we could have a glass of wine ! Again the lovely lounge with magazines, after 7:30 locked.
Car parking guests, you don't want to stay here if you have mobility issues guest have to park as far away as possible from the hotel, staff park nearer the hotel !!
We asked if we could borrow some old beach towels for a trip to the beach, at first the answer was no then yes we could use pool towels, 5 euros each per day ! we bought oar own in follinica
Finally my wife had bad first nights sleep due the very hard mattress so we asked if the pull out sofa bed could be made up for the remaining 6 days, cost 126 Euros !!
We used the bar every night for drinks, were never offered a complementary drink which is custom in Italy.
Finally, the breakfast never changed in the 6 nights we stayed, surly certain days , some hard boiled eggs, fresh tomatoes, a different cheese.
We felt we were just a money making commodity.

  • Stayed: September 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 826David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brunomaz, Proprietario at Agriturismo La Cianella, responded to this reviewResponded October 2, 2017

Dear Guest,
thank you for being our guest and for leaving your review.
The reviews help us improve.
We are sorry for your bad feeling, but also very surprised!. During your period in Cianella , you have never shown your unhappiness , otherwise we could help you to have a more pleasant stay.

On the other side all our facilities are very well detailed on the websites where we are present.
Besides swimming pool, tennis court, bikes for free etc. , in particular for bar service, on arrival our guests are informed about its opening hours in the afternoon; Please note: towel rental service costs € 5,00 per person , for the duration of the whole stay.
Any other aspect is specified in the policies we adopt.
Regarding breakfast , we never had any complaints, but rather compliments for quality, plenty and variety of sweet and savory foods!!
We hope to see you again…with no misundestandings!


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2017

3 years ago Busini Carla Agriturismo in San Gimignano was charmed us entirely. So, it was a big question if La Cianella could fulfil our high expectation... And yes! Already on the first evening when Bruno offered and made a "small dinner" for us after 1200 km driving and a really tiring day! And this hospitality following our whole 8 days staying. Everything was perfect as possible. Breakfasts, coffees, pool, dinner for the guests twice a week with autentic tuscan foods and nice wines, the "invisible" but always spotless cleaning, information & tips, etc. The place itself a perfect starting point for either a sea beaches or visiting different cities, neighbouring places (Siena, Elba, etc.) The room was nicely decorated and big with very comfortable bed (it's not a standard thing elsewhere...) and the bathroom was also very pretty and the shower is really spoiling. I'd like to go back sometime...

  • Stayed: August 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Anna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2017

It's the third time I stay at Cianella. First two I was on a business trip nearby, last time I was there with my wife and son to enjoy some quality time after Easter. Had the privilege to sleep in three different rooms. All were beautifully decorated and furnished, with large and comfortable beds, yet all were different, as it should be. Don't be fooled. You are getting top quality at very reasonable rates. Rooms are also large and super tidy. Bathrooms are all fitted with modern Jacuzzi-style showers. Breakfast is served on a large terrace with astonishing views on the maremman landscape and offers a large variety of local products as well as cereals, yogurt, fruit juices etc. Personnel and especially the owner, Bruno, as well as their kindness and hospitality, provide you with all useful information so as to make your day a very special one, as Maremma offers a wide range of activities and excellent food & wine. We had a great time.

  • Stayed: April 2017, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank vicatcole2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2016

We came in November, the owner accommodated us right away, room had lovely views and service was helpful and welcoming. Good breakfast, great value for money. We awwre recommended a simple restaurant that had great food.

  • Stayed: November 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mondom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brunomaz, Direttore at Agriturismo La Cianella, responded to this reviewResponded January 27, 2017

Thanks so much for your comments! In 2017 we will introduce new services such as biking tours (starting from low season) and wine tasting in high season. We hope to see you again at La Cianella ! Bruno

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Reviewed October 11, 2016

We loved this place. My family and I spent amazing ten days in La Cianella.
On our first evening, as we arrived to the hotel, Mr. Bruno waited for us to welcome us and show us our room. Our room was beautifully decorated and really comfortable. The view from the Terrace was breath taking at any time of the day. Breakfast was delicious and beautifully served.
Everything about this place was fantastic. Specially the staff. They gave us restaurant tips and made reservations for us, lent us bikes and gave us directions to the national park.
Our three year old was with us and did too have a great time. We could run around and play football at the court or swim in the pool.
I can definitely recommend this place for a romantic stay or for a family trip, you would definitely do not regret it.

Room Tip: a Deluxe Room would be a great choice if you are looking for a great view
  • Stayed: September 2016, traveled with family
    • Location
    • Rooms
    • Service
Thank ClaudiaP2902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brunomaz, Direttore at Agriturismo La Cianella, responded to this reviewResponded January 27, 2017

Thanks so much for your beautiful comments! This year we will introduce some other services such as biking tours - also for families! starting from March and wine tasting at La Cianella made directly by wine producers... So I wait for you again! :-)

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