We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable accommodation in beautiful forest”
Review of Tsitsikamma Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Tsitsikamma Lodge
Ranked #2 of 4 Hotels in Storms River
Reviewed April 21, 2014

Tsitsikama Lodge was the ideal place to book for our upcoming 28th wedding anniversary as well as the mountain bike challange that took place nearby. The honeymoon suite, chalet no 9, was very private, and offered the peace and quiet we where looking for. The rooms in the chalet were spacious and the log construction blended well with the surrounding forest. The best feature of the chalet was the spa bath.

On arrival we were greeted by James, a very helpful and friendly chap, we saw him quite a couple of times over the weekend and he was always very friendly and helpful.

Part of the package incuded a couple spa treatment. Although the two therapist were very friendly, the one was dressed the part, but the other one was less professionally attired.

On Saturday night 2 busloads of people arrived, consequently the staff had their hands full and the dinner service suffered, leaving us much to devices. As the dinner was a buffet, we could dish up and finish the meal unassisted. The table was not properly set, missing in some utensils and servettes. Still, the food was good, a choice of 3 meats, on each night, with 2 desert options. Salads selections, however, were limited.

Having to leave very early on Sunday, we found the admin office closed early, as everbody was assisting with the dinner service. Fortunately James came to the rescue, opened the office for us to settle our account and organised the gate for our early departure. Everything considered, we enjoyed our stay over the 2 nights and will certainly return in the future.

Room Tip: Select the honeymoon package to secure the most private chalet
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Johanria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsitsikammaLodge1, General Manager at Tsitsikamma Lodge, responded to this reviewResponded May 12, 2014

Hi Johanria,
Thank you for taking the time to write a review on Trip Advisor for the Lodge, We are happy that you had a good stay with us and thank you for bring all the problems you had to my attention and I hope with your return all will be in order for your next stay.

Kind Regards
Leon Bruigom GM
Tsitsikamma Lodge & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (734)
Traveler rating
Traveler type
Time of year
Language

487 - 493 of 734 reviews

Reviewed March 29, 2014 via mobile

Very tranquil and relaxing . Perfect for a quick getaway from all the hustle and bustle of life. Cabins are very cozy and the scenery and hiking trails are stunning. The staff are very friendly and make one feel at home.

Stayed: March 2014, traveled with friends
Thank Pravika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsitsikammaLodge1, General Manager at Tsitsikamma Lodge, responded to this reviewResponded April 1, 2014

Hi,
Thank you for taking the time to write a great review on tripadvisor we at the Lodge are happy to hear that you have a good stay with us and hope to see you in the near future.

Kind Regards
Leon Bruigom GM Tsitsikamma Lodge & spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Tsitsikamma Lodge is a pleasant place to stay; the staff are really lovely and very helpful. The lodges are set in lovely grounds and you can have a nice evening walk along the edge of the forest. Dinner is basic but plentiful and provides value for the money you pay. I think this place would really suit families on a budget. Those are the positives and now for some suggestions. The pool could do with some repair work and the pool surround does not meet the high standard of the rest of the lovely grounds. The lodges look great on the outside but inside they are becoming a bit tired and could do with some updating. Nevertheless this place does represent value for money and was a good place to stay after a busy day at Storms River and before driving on to Port Elizabeth.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank julied59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTsitsikamma, General Manager at Tsitsikamma Lodge, responded to this reviewResponded March 6, 2014

Hi,
Thank you taking the time to write a review on the lodge, we at the lodge are happy to hear you had a good stay with us, We are in the process of upgrading all our cabins and the pool area but as you know this all takes time.
We hope to see you in the near future and you will see all the changes to this lovely lodge.

Kind Regards
Leon Bruigom GM Tsitsikamma Lodge & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

Good day.
My wife and I was guests at the lodge this past weekend. We stayed in cabin no 14.We would just like to thank all the staff that attended to us for the exceptional service. They truly made it a special and memorable weekend for us that will stay in our harts and thoughts for a long time to come.
Kind regard.
Arthur and Jill Norris

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank arthurnorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTsitsikamma, General Manager at Tsitsikamma Lodge, responded to this reviewResponded March 5, 2014

Hi Arthur,
Thank you for taking the time to write a review, it was loverly to have you and Jill here at the Lodge and we are happy that you had a loverly time with us its so nice as a manager to get good feed back.
Hope to see you in the near future look after your selves.

Kind Regards
Leon Bruigom GM Tsitsikamma lodge & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Had 3 nights stay in February 2014. Absolutely lovely. Rate included buffet breakfast which was just absolutely awesome. Had dinner every night which I will highly recommend as well. Chalets are well presented and clean. Cellphone reception just about non existent. Hope they can make that better and air conditioning will be most welcome in summer.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTsitsikamma, General Manager at Tsitsikamma Lodge, responded to this reviewResponded February 27, 2014

Hi Peter.

Thank you for writing a review on the Lodge. We at the Lodge are happy to hear that you had a good stay with us . thank you for the points you have laid out cell phone reception had always been a nightmare at the lodge we have spoken to the cell phone providers to try and sort this problem out and are waiting for there response. We are busy upgrading our cabins and aicons are on the list for this year.
Looking forward to your next stay with us in the near future.
Kind Regards
Leon Bruigom GM Tsitsikamma Lodge & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014 via mobile

Me and my boyfriend stayed here and it was just fantastic. Champagne in the room when we arrived, unbelievable friendly staff-nothing seemed too much trouble. Breakfast and dinner were great, lunch not advised. Perfect location, tranquil setting.

Stayed: February 2014, traveled as a couple
Thank 186Sophiep94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsitsikammaLodge, General Manager at Tsitsikamma Lodge, responded to this reviewResponded February 25, 2014

Hi Sophie,

Thank you for the great review on Trip Advisor, we at the lodge are very happy that you and your boyfriend had a good stay with us.
Its so nice to get good feed back from our guests, and we look forward to your next stay with us at the lodge.
Kind Regards

Leon Bruigom GM Tsitsikamma Lodge & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

Stayed at lodge about 7 years ago and remembered place as special. But what a disappointment. Check in was quickly done, not special attention shown. No hint for hot spot password given. Cell phone/ internet signal is poor at the location. But one would come for nature. The hikes around the lodge are still wonderful and start directly on premises. The swimming pool water looked rather milky, no pool towels provided. The wooded chalets have an outside sitting and braai area. In summer the room is getting very (!) hot so I slept with windows open. As a result I could hear everything what happened at the chalet next door. Nothing of being in nature and experience quiet and peaceful surroundings. Bathrooms could do with an upgrade. Plastic toilet seat, small shower, but a corner bath/ jacuzzi. Breakfast buffet offers choices, still good standard.

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Frogy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRiver, General Manager at Tsitsikamma Lodge, responded to this reviewResponded February 18, 2014

Thank you for your constructive criticism, sad to hear you had such a disappointing experience, in every cabin is an information directory on the lodge and surrounding areas. this is very informative with regard wifi vouchers, pool towels etc. being that all your requirements were provided from reception. The colour of the pool is due to the extreme weather we have experienced on the garden route lately, the milkiness is due to the shock treatment we performed. All our cabins are in the process of an upgrade and air conditioning is one of the priorities. We look forward to your next stay with us, allowing us the opportunity to make amends.
Regards
Lodge Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Storms River
7.6 mi away
Tsitsikamma Village Inn
Tsitsikamma Village Inn
#1 of 4 in Storms River
952 reviews
7.7 mi away
Armagh Country Lodge Rafters & Spa
5.1 mi away
Misty Mountain Reserve
Misty Mountain Reserve
#3 of 5 in Tsitsikamma National Park
282 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
The Fernery Lodge & Chalets
The Fernery Lodge & Chalets
#1 of 12 in Storms River
825 reviews
7.7 mi away
At The Woods Guest House
At The Woods Guest House
#1 of 5 in Storms River
415 reviews
7.6 mi away
Storms River Guest Lodge
Storms River Guest Lodge
#3 of 5 in Storms River
263 reviews
Show Prices
Show Prices
Show Prices

Been to Tsitsikamma Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tsitsikamma Lodge

Address: N2, Storms River, Tsitsikamma National Park 6308, South Africa
Location: South Africa > Eastern Cape > Tsitsikamma National Park > Storms River
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Storms River
Price Range: $102 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tsitsikamma Lodge 3*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz and Cancelon so you can book your Tsitsikamma Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tsitsikamma Hotel Storms River
Tsitsikamma Hotel Knysna
Tsitsikamma Lodge Tsitsikamma National Park/Storms River

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing