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“What a Truly Wonderful Place - A real home from home resort!”
Review of The Waterfront

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The Waterfront
Ranked #19 of 185 Hotels in Bophut
Certificate of Excellence
Reviewed August 27, 2010

Having spent 10 wonderful nights at this resort, it is easy to understand why it gets such good ratings and such a high guest return rate. It was a truly fabulous way to end our month in Thailand.

We were allowed to check in early at 8:30am and were given a complimentary breakfast. Simple touches that got our stay off to a wonderful start and the service just continued on a friendly and guest orientated level throughout our stay.

Throughout our stay nothing was too much for the staff or owners and it was with real sadness that we had to leave! The personal touches and attention to detail was superb throughout our stay (cold towels & free pineapple around the pool, the numerous restaurant & trip recommendations, staff calling everyone by their first names, etc etc etc).

Our room was compact (Room 1 Seaview Bungalow), but really quaint, clean and all in working order. The grounds were immacualtely looked after by an around the clock gardening team. The pool, whilst small, was fine and the loungers and foot rests so relaxing. Never a problem finding loungers around the pool or on the beach.

Breakfasts (cooked to order) and lunches were good (a very wide choice and all food great) and with so many wonderful restaurants in Bophut (including the local restaurant opposite) you are spoilt for choice.

However, the biggest plus for this place is its home from home feel and how you are truly welcomed in to the extended family. The interaction with staff and other guests was wonderful (it certainly attracts a friendly bunch from all around the world).

Bophut itself is a great little village with a number of quaint bars and restaurants, which more than compensates for not having one of the best beaches on the island.

As someone who has travelled many times throughout Thailand, each time staying at a different resort, I have to say this is one place we will be coming back to.

We just don't think the five ratings allowed by TripAdvisor are sufficient enough for our stay at The Waterfront!

STEVE & KELLY

  • Stayed: August 2010, traveled as a couple
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2  Thank Steve_G_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 - 543 of 994 reviews

Reviewed August 27, 2010

As an earlier reviewer said "we don't go back to the same place twice" that was our mantra and it's a big world so why not go and explore some more of it, well we have explored a lot of it and when the time came to decide where our holidays would take us this year ideas of places not visited came up but each time were disregarded with "well, will it be as good as the Waterfront ", and so we found ourselves back for our third visit.
It is more akin to staying with friends (even for first time visitors) rather than an anonymous hotel.
Robin, Sue, Michael and their excellent staff, create a wonderful relaxed atmosphere, where everything is provided for and nothing seems to be any trouble.
It is excellent to meet some old friends amongst the guests and enjoy the company of some new friends which we certainly did yet again, and the guests are an eclectic mix, families with small children, young lads getting round the world, honeymooners, singles and couples and everyone rubs along nicely sharing tips on where they have eaten and trips taken etc.
The Waterfront is a gentle flat stroll into Fishermans Village with its wonderful array of restaurants and bars but if something more lively is required then it’s a short cab ride to Chaweng or better go local style in a cheap Songthaew.
I’m only writing this because the Waterfront deserves it but personally I’d rather tell no one about the place and keep it a secret amongst us lucky ones who have already found our little tropical paradise.

  • Stayed: August 2010, traveled as a couple
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1  Thank chefsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2010

The Waterfront WOW - What a beautiful and enjoyable place to stay!
We stayed at The Waterfront (as a couple) in 2004 and it was fantastic, so we thought we would go back again, but this time we have a little boy 1 1/2 and we were sure if it would be as nice as the first time. We were not disappointed, actually the opposit everything was so easy. Sue, Robin and Staff made our stay just perfect.
The thing we least liked about The Waterfront was that we had to leave.

  • Stayed: January 2010, traveled with family
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Thank Jacgus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2010

Well we have finally got round to writing a review and am really glad to as this is definitely the best hotel we have ever stayed at!
It is everything that all the ‘nice,honest’ reviewers have already said!
Friendly, welcomed by Michael at the airport, by Sue on arrival and then by all the staff , all the time you are there. Nothing is too much trouble for them, whether it is helping you book day trips, to making the bed more comfortable for someone who likes a ‘softee’ mattress!
The staff are as they say , really friendly and this helped make our holiday even more special, whether chatting with Carol about the worry of her son going off to Uni or learning Thai with Pla!.
We had picked The Waterfront based on the reviews we had seen. Please note these reviews only get written like that because the guests really have a great time at the Waterfront, this is a one off place in paradise, and any negative comments made should be viewed in that light i.e. the persons writing those kind of negative comments are simply impossible to please and would be unhappy wherever they stayed or they are actually just small minded vindictive idiots who shouldn’t have the privilege of being able to stay at such a wonderful place as The Waterfront. The comment about the alleged theft made by ToreGluppenhavna is particularly irksome because not only would this not have happened at the Waterfront but I know we left money , jewellery and other valuables out and nothing went missing – everything just got tidied up- Im sure their comments will have upset the staff and that is unforgiveable as Im sure that any ‘missing’ money is likely down to their own kids and no one else!
Enough about them and back to this wonderful place. We met up with our son who has been in Australia for the last 8 months and meeting him here made it all just perfect!
The pool is small , but certainly big enough for toddlers to learn to swim in which many do it seems , and just right for cooling off. But also being small means its ideal opportunity to talk with other guests and many friendships are started here before moving onto the cosy beach bar – that never closes (Joe will keep pouring all the time you want to keep drinking!) You can keep yourself to yourself if you wish, but it is great to get chatting to other guests and Sue and Robin have certainly created a place where this can happen very easily, and most often does, with Sue ensuring that all new guests are introduced to those already there so everyone feels welcome, and I like many others before me wonder how she manages to remember everyones name! This does , as other reviewers have said before, make you feel more like a house guest then a hotel guest.
Our youngest son, Cameron, enjoyed playing table tennis with Michael (and beating him!) and working for the railway I realised that Michael knows far more about railways then I do!
The beach is rocky , particularly as it is at its lowest at the moment, but then you could happily sunbathe on this part of the beach without getting constantly interrupted by beach sellers which occurs often further along the beach as we found out.
It is these little touches that make the place special, like the complimentary cool towels and pineapple on sticks that the staff bring out to everyone at the hotel around lunchtime, or the free mineral water in the rooms, or the very reasonably priced drinks and massages which are available. There is never the need to go out early morning and ‘reserve’ your sunbed as often happens in larger hotels as there are more than enough to go around and lots of choices of where they are, from the pool, to the beach, to under the palm trees or even hammocks!
All the so called ‘negatives’ are made abundantly clear from their website and so why anyone should even comment on them is beyond me as in reality they aren’t ‘negatives’ anyway as I have pointed out they just help add to the ambiance of the hotel and ensure that everyone has a peaceful and friendly time.
We spent 9 days at the Waterfront and cant wait to go back, which we are planning to next year, maybe even spending Christmas and New Year there as I cant think of a hotel in the world that would make you more welcome for the festivities!
We miss the lovely view with our lovely breakfast, beautifully cooked by ‘cooking’ and Carols dulcet tones as she asked’ More coffee for madam, more coffeeeee’
Well done to Robin and Sue for creating a little bit of heaven on earth and well done to all the staff (and Michael) for making it happen everyday for everyone!
To misquote Arnie

‘We’ll be back!’

Justin, Dorothy Will and Cameron

  • Stayed: August 2010, traveled with family
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Thank justin4772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2010

We stayed at the Waterfront for 3 nights. Is a great little hotel, the service was fantastic - the hotel staff couldn't have been more helpful and booked all our onwards ferry / taxi tickets for us. The owners, Sue and her husband, where lovely too - very personable, and recommended some great places to eat in town. Breakfast was nice, lots of fresh fruit and there is a nice little bar by the pool where we had lunch a few times for a reasonable price. The pool is quite small though, more of a place to dip into to cool off than actually swim (and the sea at this part of town isn't swimmable either as it's too rocky - you need to walk along into the centre of Bo Phut beach to be able to swim) Bo Phut is a great little town, very European feeling with a nice vibe and lots of nice resturants and bars.

  • Stayed: August 2010, traveled as a couple
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Thank Danionholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2010

The quality of the Waterfront Experience has been well documented on Tripadvisor and was the main reason we first stayed in 2007. This is a special place in terms of the diversity of experience(and food) in Bophut village, the relaxed ambience of the location and most of all in the character, personality and welcome of the management and staff.
Over the years we have been fortunate to travel to many wonderful places and have kept to our principle of never returning - but then we went to the Waterfront !
We have just returned from our third visit, this time without our 19 year old daughter (who herself has plans to return without her 'aged parents' as she thinks it is "just remarkable" !). It was like we had never been away - as a previous reviewer mentioned the atmosphere is more house guest than hotel guest - so more fun, laughter, relaxation and whatever you wish your holiday to be.
Interestingly most guests from all over the world .have read about the Waterfront on Tripadvisor so know what to expect and this adds to the bonhomie and friendly banter around the pool/bar.
Whatever your needs and interests rest assured Robin Sue and Michael will go out of their way to help - always professionally and most importantly with a sense of humour. Thanks again to all the team. From reading the reviews , if you think you will enjoy the Waterfont - you will , But beware this place is addictive . Yes we will return !

  • Stayed: August 2010, traveled as a couple
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Thank DVKBuckleyWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2010

My wife and I stayed here for 3 nights, and really enjoyed it. The place is located about a 5 minute walk from the main part of the village, and therefore has a nice secluded atmosphere. The beach by the hotel is nice and deserted, but unfortunately you can't really swim in the sea there....but the (small) pool is perfect for cooling off.

All of the staff were really friendly and made it feel more like you were guests at their house rather than customers.

Overall - great value, and well worth a visit.

  • Stayed: August 2010, traveled as a couple
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Thank mikeejackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Waterfront

Address: 71/2 Moo1, Bophut, Ko Samui 84320, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#8 Family Hotel in Bophut
#12 Romantic Hotel in Bophut
#17 On the Beach Hotel in Bophut
Price Range: $60 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterfront 3*
Number of rooms: 18
Official Description (provided by the hotel):
Family run, small, select and peaceful, yet only steps away from excellent restaurants, bars and boutiques.All rooms are beachfront and the view of the sea and outlying islands is spectacular. Many guests extend their stay, recommend us to others or return themselves, often to meet other guests who have now become friends. Its like coming home, they say. Lots of little touches to make you feel welcome including free pick-up and free internet. ... more   less 
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Also Known As:
The Waterfront Hotel Bophut
Waterfront Hotel Bophut
Waterfront Bophut
The Waterfront Ko Samui/Bophut

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