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“Excellent service by excellent people”

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Bandara Resort & Spa
Ranked #24 of 184 Hotels in Bophut
Certificate of Excellence
Reviewed March 30, 2013

Stayed for our honeymoon loved every minute great service great people. Always remember to bargain as everything's negotiable and people there are amazing for what they do they are professionals. Remember tip them $50 Baht it's only $1.20 aus but you'll get a royal treatment

  • Stayed: March 2013
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Thank KillerAoudz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded April 2, 2013

Dear Mr. Killer Aoudz,

Thank you so much for your excellent comment about Bandara Resort and Spa. We really appreciated that!

I will pass on your positive feedback to all departments and I am sure everyone will highly appreciate your comments and improve their skills. Thank you one more time!

We hope to see you back in the near future in Bandara Resort and Spa Samui as your holiday in Thailand

Best Wishes,
Cristina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed March 29, 2013 via mobile

Thoroughly enjoyed our stay at Bandara. We stayed 3 nights in one of their "superior rooms" on the 4th floor of bldg #2 overlooking pool. Here's summary
Pros:
3 pools ( one for real young kids)
Fantastic beach loungers, umbrellas and beach beanbags.
Free use of recreational gear
Tasty Breakfast buffet
Walking ddistance to shoppes and restaurants of fisherman's village many choices of where to eat.
Very well cared rooms good size
Great staff and well cared for grounds.

Cons:
Beach restaurant food is quite poor ate lunch one day and was very disappointed.
Beach bar is expensive. Go across street to c-store for beer and snacks
All the lazy people that reserve loungers but don't sit or use. This isn't fault of hotel just humanity.

All in all would definitely recommend. Rooms on higher floors seem to be better than ground floor.

  • Stayed: March 2013
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2  Thank midnightsailor27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded April 2, 2013

Dear Mr. Midnightsailor2,

Thank you to share your experience regarding your recent stay with us. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers.

I am very sorry that the food at the Beach restaurant was below you expectation and you were disappointed. May I ask what happened? So we can improve the quality and service.

I apologize for the inconvenience you experienced with the other guest reserving sun beds. We are training our staff on being more strict and explaining the guest the rules and regulations of the hotel and we will install some signs in order to remind our guest not to reserve sun beds.
I have forwarded your comments to the managers concerning the sunshades and sun loungers. I am sure they will take immediate action and appreciate your helpful comment

Thank you again for your kind comments and patronage. We look forward to serving you again soon.

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Reviewed March 28, 2013

We were at Bandara for 11 days for our Holiday and the hotel was perfect for our needs. It's located at the fairly quiet Bophut beach and a 10min walk from the fisherman's village, where you can do some shopping and eating. There's also some massage places, a good Thai restaurant and a Family mart across the street

The breakfast was generous but after 11 days we felt that there could have been some variation with the food, but you could always get something good to eat there.

The main pool is big where you can even do some excersise swimming and the pools beside the sea were great with a view to the sea. The garden between the pools was amazing also and there were gardeners keeping it in great condition.

We ate a few times on the beach restaurant especially during lunch, prices were just a tad more expensive than on the street, and the food was excellent.

The room and balcony were big and in good condition. We even got extra sets of complimentary waters even without asking. There's also a small gym at Bandara which we used a few times. Staff was very kind and helpful at all times.

I would recommending visiting this hotel, it's well worth it.

  • Stayed: March 2013, traveled as a couple
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Thank Krisu-80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded April 12, 2013

Dear Writer,

It is always a thrill to get fan mail, particularly when it is as positive as your experience was.

We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant as our pools , gardens and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to me and to everyone on our staff.

Best Regards.,
Cristina

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Reviewed March 23, 2013

Good value, good facilities. Not the most luxurious, but good setting, good food and no complaints - aircond works, fridge works and both are silent, good LCD - see photos. Only hotel in Bhoput to have windsurfing, hobie cat and kayaks (I think - did not see any on the others).

Room Tip: Rooms away from the busy 4169 front of the hotel are better. If you want a patio from which you can...
See more room tips
  • Stayed: March 2013, traveled with family
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1  Thank Litesleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded April 12, 2013

Dear Writer,

First of all, we would like to thank you for staying at Bandara Resort and Spa while visiting Samui and for your positive feedback. We are very pleased that you have found our water sports the best one on the beach.

Thank you again. I hope to have the pleasure of seeing you again in the future.

Best Wishes.,
Cristina

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Reviewed March 15, 2013

Stayed here in one of the villas for 10 days. Overall this is a well run resort with charming staff giving excellent service. Wide choice of food at Breakfast again served by attentive staff. Had lunch twice at the beachside restaurant where the food wasn't great but it wasn't awful either. Again the staff here were lovely. Worth catching happy hour at the bar down there for 241 drinks and the welcome party on Mondays is also well done with free drinks and canapés. Finally, fab location for walking along the beach (10 mins max although sand very rough texture so need footwear) to fishermans village where there's plenty to do.

Room Tip: Villas are very private and in good location in the gardens
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  • Stayed: March 2013, traveled as a couple
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2  Thank GrantB123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded April 12, 2013

Dear Grand B,

Thank you to share your experience regarding your recent stay with us. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers.

We are looking forward to serving you again in the near future.

Best Regards.,
Cristina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

From the moment we arrived at Bandara we were made to feel welcome and relaxed! The perfect getaway from cold city life.

The staff here are fantastic and the 3 pools and beach area are perfectly clean, each with their own bar, and when the weather is good it's bliss!
The breakfasts are excellent an worth setting time aside for each morning (especially the pancake machine!) and the reception staff are quick to help out with booking taxis, and local advice if needed.

We found only a few things which we feel could making this a 5 star resort rather than a 4 star - attention to detail in making sure that everything stated in the room welcome pack is available (e.g. board games for rainy days, recreation room open for the entire stated times, shuttle bus info easily available) and a few aesthetic touch ups to areas of disrepair (ceiling hole in corridor some loungers broken).

We would recommend Bandara in a heartbeat and our suggestions are very very small thoughts in what was an amazing stay. The gardens are worth the trip alone...!

  • Stayed: February 2013, traveled as a couple
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2  Thank L0nd0n_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded April 12, 2013

Dear Writer,

Thank you for sharing with us your impressions. You are right, the pancake machine is amazing! everyone love it as much as you do. :)

As well i note your comment about our small shortcomings.Right now a lot of changes are happening in Bandara Resort and I hope you will get the chance to see all improvements in the future

Thank you again, and look forward to welcoming you back again,

Best Regards.,
Cristina

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Reviewed March 10, 2013

We came here to relax and it was the best time of our life. Other people didnt like it but we loved it. Maybe not everything is perfect due to the humidity but besides that it was awesome! The people were so polite to us, we got spoiled with everything! Breakfast we didnt even know where to start because there was so much and everything was so good. We were treated like queens ever since we arrived at the hotel. I do not know anything bad to say about the hotel! And our christmas eve there was also very nice! We will be back and maybe it will be our honeymoon one day.

Room Tip: Pool side room or a own bungalow
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  • Stayed: December 2012, traveled as a couple
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Thank misssonniloves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taweeporn K, Guest Relations Manager at Bandara Resort & Spa, responded to this reviewResponded March 11, 2013

Dear misssonni02,

The Bandara Resort tries to pay a lot of attention in keeping the resort in a very relaxing and calm atmosphere, I am happy you enjoyed this fact and might come back to visit us in your Honey Moon time.!

Thank you very much for your lovely comments.

We do hope that we will have another opportunity to welcome you back in the near future and thank you again for choosing Bandara Resort and Spa Koh Samui for your holiday in Thailand.

Best regards,
Cristina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bandara Resort & Spa

Address: 178/2 Moo 1 | Tambol Bophut, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Bophut
#14 Family Hotel in Bophut
#16 Romantic Hotel in Bophut
#17 Spa Hotel in Bophut
#20 Luxury Hotel in Bophut
#22 On the Beach Hotel in Bophut
Price Range: $124 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bandara Resort & Spa 4*
Number of rooms: 150
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Also Known As:
Bandara Hotel Bophut
Bandara Resort And Spa
Bandara Resort Koh Samui
Bandara Hotel Koh Samui
Bandara Resort & Spa Ko Samui/Bophut

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