Dear Users, dear management of the resort
A lot of good things have been written about Bandara and after having returned from a 2 week stay there I just wanted to share with you that this is indeed a very friendly and service oriented place. I would like to highlight that the staff is very caring when it comes to little children. They would take care of our baby boy during breakfast and were always delighted seeing him.
Yet, there is definitively room for improvement:
When asked about local knowledge/recommendations re shops, restaurants and the like staff was not helpful/well informed. It would have been nice getting information apart from the information contained in guide books. This applies in particular for the customer relation officers.
Further, the management should define a certain maximum volume of the music playing at the beach bar and the beach restaurant. The staff did sometime turn up the music too loud which bothered when hanging out/sleeping on the beach.
Garbage containers at the main pool appeared not to be emptied daily; it would look better to have them emptied regularly.
I hope this has been helpful. Bandara Resort, keep up the good work!
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- Also Known As:
- Bandara Hotel Bophut
- Bandara Resort And Spa
- Bandara Resort Koh Samui
- Bandara Hotel Koh Samui
- Bandara Resort & Spa Ko Samui/Bophut