I thought I would be able to cool down after several months from this event, but after visiting Bali Indonesia (which was a very pleasant experience); I had to write this review. In December, right before 2013 New Years, my wife and I had made reservations and paid for a room 6 months in advance at Lawana Resort. When we arrived their, we were directed to another hotel that was over 2 miles away from the beach. Lawana's excuse for putting us at the other hotel was that they had no more rooms and had to put us at a replacement hotel which was of very poor quality and had nothing of what we were looking for in a hotel. We were not compensated for any of our inconveniences and we felt as if the hotel wrote us off like nothing. Even though we made reservations and paid for the rooms in advance, they did nothing to try to notify us of their lack of availability ahead of time in order help us reschedule our traveling plans to a hotel of our choice.
- Official Description (provided by the hotel):
- Lawana is located directly on the middle of the quiet Boput Beach. This is a perfect resort to relax on your holiday. Our garden is so rich and green that you will expect of a tropical garden. Our rooms are modernly furnished with all the necessary amenities like any 5 * hotels but we only charge you 3*. There is a supermarket next door, a pharmacy across the street, bank and ATM is 100 meters to walk, the Fisherman Village with 100 local restaurants are 300 meters to walk on the beach. Our restaurant offers full seaview with full American buffet breakfast with fresh eggs cooked to your order each morning.We offer free WIFI in all public areas. We offer free parking lot. ... more less
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- Also Known As:
- Lawana Hotel Bophut
- Lawana Resort Ko Samui/Bophut