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“Thanks for making our wedding dreams come true”

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Zazen Boutique Resort & Spa
Ranked #10 of 187 Hotels in Bophut
Certificate of Excellence
St. Albans, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thanks for making our wedding dreams come true”
5 of 5 bubbles Reviewed March 4, 2014

On Monday February 17th we renewed our wedding vows at Zazen's and I have to say all our dreams came true with help of Rio and her team who were simply amazing !! Even though we didn't stay at the resort the design layout and style simply took our breath away. The attention to detail from the decor to the service was amazing!!! From the moment we made contact with Rio we knew she was the lady for the job especially since I am a wedding planner who organises weddings in Spain so understand the issues surrounding making a bridal couple feel comfortable and confident that all the details will be perfect on the day. Communication was constant and Rio made herself available to all the other wedding service providers involved to ensure everyone knew about timings and all the important details. The layout was stunning, the staff made us feel welcome and the food was absolutely first class. We couldn't fault anything and look forward to visiting the team and Zazen's on our next trip to Samui next year. Thank you again for making our day so special!!!

  • Stayed February 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Quaity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, March 10, 2014
Dear Quaity,

Khun Rio and the entire Zazen team would like to thank you for this great feedback about our hotel.

We are glad to hear that we managed to satisfy your desires and that you will keep good memories of that special moment with us.

We all look forward to seeing you again in KohSamui!

Best Regards

Claudio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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  • Thai first
  • Turkish first
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English first
london
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 22, 2014 via mobile

We stayed in a garden villa room with our 2 year old son. The room was very comfortable and pleasantly appointed, we had no issue with the outside bathroom but would not be to everyone's tastes. The pool was pleasant but not huge and only a limited number of sun beds available, the beach was pleasant too but same story not a huge amount of space or number of sun beds so the early risers secure the best beds. The resort has an effortless European charm and as mentioned elsewhere the food is very good, but worth noting that the European menu is quite expensive relative to the excellent Thai menu. The wine list was extensive but was one of the most heavily marked up that we encountered. Overall we had a very enjoyable stay but the one are that lacked was the service which did not math up to our expectations given the reviews on TA. At check-in we had to wait a long time which set the tone, the General manager came to introduce himself which was a nice touch, but was the first and last time we saw him. When one of the European management team was around service was a touch better but we found it generally lacklustre throughout which was a shame. We did stay just after the busy new year period so perhaps this was an anomally. Overall a nice hotel but this is a boutique and therefore there are certain limitations, we thought the hotel was reasonable value though but take the outstanding reviews with a pinch of salt.

Stayed February 2014
Helpful?
2 Thank hugoirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Manager at Zazen Boutique Resort & Spa, responded to this review, March 5, 2014
Dear Hugo,

Thank you for taking the time to write your feedback on TripAdvisor.

We are very sorry to read that your experience was not up to your expectations. Indeed, at Zazen Boutique Resort & Spa, we do our best to allow our guests to enjoy and relax during their stay among us.

Your remark about our service quality is taken extremely seriously and we will take appropriate action to resolve this issue. We apologize that we were not up to our usual standards, which are normally praised by our guests.

We are most certainly looking forward to welcoming you soon in our hotel, where we hope we will have the chance to meet you again.

Sunny regards

The Zazen Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 bubbles Reviewed February 21, 2014

We stayed at Zazen for our honeymoon in December 2013 and it was picture perfect.
Absolutely everything from our room to the breakfasts to the incredible spa treatments that myself and my husband indulged in almost daily were just amazing.
All the staff were friendly, helpful and nothing was too much trouble.....we are so glad we chose Zazen it really made our honeymoon memorable and we can't wait to hopefully return in the near future. In particular we would like to make a special mention about the wonderful service we received at the spa by Lin and A, their customer service was impeccable and they went the extra mile for us every time.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Manager at Zazen Boutique Resort & Spa, responded to this review, March 5, 2014
Dear Valued Client,

Thank you for taking time to write a feedback about our hotel.

We are pleased to learn how much you enjoyed your stay with us and that we managed to reach your expectations.

We hope we will see you back in Zazen soon!

Best Regards,

The Zazen Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karratha, Australia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 20, 2014

We arrived at the Zazen resort yesterday, staying for 4 nights in a beachfront bungalow. First Impression was amazing, and the rest of the resort did not disappoint. The restaurant is expensive but worth paying for, we had the best massaman curry and chicken and cashew that we have had whilst in thailand, we have already decided that we will be eating here every night of our stay.
The rooms are fantastic and the staff very polite and friendly. We will definetly be back to stay here again. My only gripe if you can call it that would be that even though it was noted in the booking confirmation from the hotel that we are on honeymoon, and would receive flowers, sparkling wine etc, these were no where to be seen, but that is no big deal to us and would not affect us returning here.

Room Tip: Beachfront bungalows are amazing!
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, March 6, 2014
Dear Laura,

First we would like to thank you for spending time writing this feedback about our resort.
We are glad to know that the surroundings of our resort and the attention of our employees satisfied you.

We hope that the bottle of sparkling wine you found in your room participated in making pleasant your stay among us.

We are looking forward to welcoming you soon again.

Kindest regards,

The Zazen Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nantwich
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 20, 2014

We saw the reviews on Trip Advisor and decided to book six nights at Zazen for a relaxing break after more than three weeks on the move. What a great choice. It's quiet, relaxing and well placed. The staff can't do enough for you and anything you ask for is delivered almost immediately. The pool is spotless, the sun beds are almost too comfortable and the beach is just a few steps away. The breakfast caters for everyone and it's easy to eat enough to keep you going all day if you so wish. And don't forget to treat yourself to an evening meal in the restaurant, expensive but worth it. The afternoon tea is delicious too.

Room Tip: The garden bungalows are away from the main public areas, very private and quiet. A little more expe...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grown_up_gappers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Manager at Zazen Boutique Resort & Spa, responded to this review, March 5, 2014
Dear Valued Guest,

First, thank you for taking of your time writing a feedback of your stay among us.

We are pleased to see the atmosphere of the Zazen and the different services we offer made your stay pleasant and helped you to relax.

We are looking forward to welcoming you again in Zazen Resort and Spa !

Sunny Regards,

The Zazen Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed February 17, 2014 via mobile

Although we didn't stay at the hotel , only had our ceremony and meal there, I can honestly say the gardens down to beach are magnificent and the meal on the beach outstanding ... Thank you Rio , Aimee and everyone , perfect day.. The beach is a little small for me to have wanted to stay there the whole time .. But hotel had a lovely feel to it ..

Stayed February 2014, traveled as a couple
Helpful?
Thank asquait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio R, Manager at Zazen Boutique Resort & Spa, responded to this review, March 5, 2014
Dear Adam,

Thank you for writing this nice feedback about your stay at our hotel.

We are glad to read your experience at Zazen is a great memory. We really enjoyed settling this event for you.

We are hoping to see you back soon.

Sunniest Regards,

The Zazen Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 11, 2014

We stayed at the Zazen resort for 10 days in December 2013. We got collected from the airport in an air conditioned car and were given ice cold towels and water to refresh with while watching a video of the resort as we travelled to the hotel. As others have mentioned, when we arrived at the Zazen it was like entering a tropical oasis.

We stayed in a garden villa room and it was excellent. The bathroom was outdoors which was really authentic. On the day of my birthday the staff set out a nice display on our bed staff who would do anything for you. The room was about 50 yards from the hotels own part of the beach too which was really convenient.

The massages at the spa are excellent. Finally, the food at their restaurant is very high standard. The restaurant is rated as one of the best on the island and it didn't disappoint.

If I could give 4.5 stars I would.

Room Tip: To for the Thai cooking class it's great fun.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, February 17, 2014
Dear Stuart,

We are more than happy to read that you enjoyed your stay with us.
We’ve been glad to host this special event for you and we hope to welcome you both again very soon.

Sincerely,

Zazen Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Zazen Boutique Resort & Spa

Property: Zazen Boutique Resort & Spa
Address: 177 Moo 1, Bophut Beach | Koh Samui, Bophut, Ko Samui 84320, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Bophut
#4 Top resorts Hotel in Bophut
#6 Romantic Hotel in Bophut
#7 Spa Hotel in Bophut
#9 On the Beach Hotel in Bophut
#10 Luxury Hotel in Bophut
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Zazen Boutique Resort & Spa 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Zazen is a stylish true Boutique Resort located on the beautiful Bophut Beach. Perfect for a relaxing holiday and a romantic honeymoon. Zazen offers 26 stylish villas, and 2 of the most popular restaurants on the island with traditional Thai cuisine and fine French / Mediterranean dining. Le Spa Zen will help you find the deepest levels of relaxation. Welcome to Zazen! ... more   less 
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Also Known As:
Zazen Boutique Hotel Bophut
Zazen Boutique Resort And Spa
Zazen Boutique Resort & Spa Ko Samui/Bophut

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