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“Fabulous food, beach a bit full, rooms lovely, spa expensive, staff are great.” 4 of 5 bubbles
Review of Zazen Boutique Resort & Spa

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Zazen Boutique Resort & Spa
Ranked #10 of 187 Hotels in Bophut
Certificate of Excellence
Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous food, beach a bit full, rooms lovely, spa expensive, staff are great.”
4 of 5 bubbles Reviewed November 3, 2013

Staff are very friendly, professional and helpful, English fairly good, breakfasts are lovely, restaurant food is sensational. Overall good experience. Can't fault a thing but could be better value for money.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AUShoneymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, November 18, 2013
Dear valued Guest,

Thank you for your nice comment regarding the quality of our restaurant. We are also glad to hear that our staff has been helpful and professional.

Please let us know if you come back to Zazen, we would be more than happy to welcome you again.

Best Regards,
The Zazen Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,237 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Shanghai, China
2 reviews
5 of 5 bubbles Reviewed October 20, 2013

I stayed for a week in October, have been coming to Samui to 10 years, Zazen is easily the best resort I have stayed in, the resort is a tranquil paradise in an over-developed island, the service is top-notch, rooms are extremely tasteful and well finished, and the overall impression when leaving is that the people behind this have the experience and know-how to run the best resort in Samui. When comparing it to bigger group resorts such as Four Seasons, I would say it has a much more human feel, and a quiet kind of luxury that guests can really relate to. In all, a simply amazing experience and I will be back soon!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Seb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, October 29, 2013
Dear Seb,

Thank you for taking the time of writing such a nice comment of your experience with us.

We are happy to know that you appreciated our hotel and it is a pleasure to note that our staff has been kind and useful.

We would be more than happy to welcome you again in our Resort.

Best regards,

The Zazen Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

As per other reviews, hotel staff are friendly and helpful. Special thanks to Amanda\Rio for providing useful info during our stay. Surroundings of resort relaxing and colourfully lit at night. Pleasant restaurant on beachfront with upstairs dining available. Lucky to experience, free fireworks display during our stay courtesy of wedding at resort. Would recommend this resort for couples (and weddings). Nice area of island, close to fishermans village(restaurants) -approx. 2km. Taxi's abundant.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, October 29, 2013
Dear Mark,

Thank you for taking the time of writing such a good feedback of your experience in our resort.

We are happy to here to your stay with us has been pleasant and that our staff has been helpful.
It has been a pleasure to welcome you and we would be glad to have the opportunity to meet you again.

Best regards,

The Zazen Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
4 hotel reviews
5 of 5 bubbles Reviewed October 15, 2013

It has been a wonderful experience for all of us; the wedding party as well as for all our guest , from Malaysia, Australia , Indonesia and Singapore

Special attention has be awarded to each and every guest and my daughter Ayriane when asked what she likes about the weeks' events,her immediate response
-" Zazen!"

What you and your staff have done left sweet memories for us.

Thought the weather was overcast and threatening; your staff was assuring and made all the necessary and precautionary steps to minimize our concerns and growing stress.
Thank God the weather cleared; the beach wedding commences as scheduled.
The food, the decoration , the fireworks and the floating balloons was excellently timed and executed. Kudos !

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richaard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, October 29, 2013
Dear Richaard,

Thank you for sharing your enthusiasm about your experience at Zazen.

It is nice to note that our food as well as the atmosphere has been appreciated. Your compliments with reference to the staff have been shared and thanked by the team. We are glad to hear that you will keep good memories of your stay at Zazen.

It has been a pleasure to welcome your group of family and your friends for this very special event. We hope to have the opportunity to welcome you again.

Sincerely,

The Zazen Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

Choose this hotel on recommendation of trip advisor reviews and can not explain how perfect Zazen turned out to be. The hotel staff are the best I have ever come across, so helpful and polite (Especially Den on the beach and around the pool during day who could not do enough to help) Stunning setting, attention to detail, restaurant food is beautifully displayed and tastes amazing. Thank you for a perfect honeymoon week!

Room Tip: Delux garden villa more than enough for us!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jake O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, October 29, 2013
Dear Jake,

It is a real pleasure to have a positive feedback regarding our staff and restaurant.
It has been a pleasure to welcome you and celebrate your honeymoon. We are truly happy to hear that you enjoyed your stay with us.

Please let us know if you come back to Samui, we would be glad to welcome you again.

Best regards,

The Zazen Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed September 24, 2013

We stayed one week at Zazen. It has been a positive and negative experience.
The restaurant, the SPA and the Garden looks terrific. The garden was such a beauty with so many lights and decoration at night. Stunning garden!
The view from the Restaurant was really great, beautiful view and relaxing.
The breakfast was probably the best we have had in years, excellent and you have a lot to chose from including home made croissant.
The pool is nice however they keep on playing music all day long, we wanted to hear the sea, the birds, the wind instead. And space around the pool is limited. Some people will take a lot of space. even if they do not use the chairs or madrass.
The quality and taste of the food was very irregular, depending on what choice you have made. It was sometimes very good (the discovery menus are recommended and most a la carte dishes), but it could also be very disapointing (avoid the expensive lobster/seafood menu and "The Best of Samui").
The room looks nice, it is spacy, the beds and pillows at excellent, very comfortable.
However the bathroom was a big problem as it is outside, surrounded by walls. This means that it is very hot and you get sweaty within less 5 minutes after taking a shower, which is very unpleasant. And of course you have lots of mosquitos in a place where you are usually moving around naked. Worst was when you need to go to the toilet at night, you don't want to have to spray all around, rush out and get back in there 5 min later.
It is not comfortable to take a shower and get sweaty again within 5 minutes afterwards, unless you move fast to the bedroom. And then we have the problems with the mosquitos.
The view from our bedroom, facing the bed was terrible (room 7 I think we had). There was a very small area that is being used as a storage area, and hardly no vegetation to hide this mess. It is certainly not what we would expect from a resort that did so well in terms of decoration and planning of other areas. A big contrast!
Then we have the problem with the quality of the sea which was a big problem for us. After 2 days we decided only to bathe in the pool instead. Many places have suffered heavily from tourism, thus the sea is polluted in many places. Boh Put was no exception. Very close by the beachside (around the corner) there is a very dirty river look alike that pours into the sea at high tide.
Once you have seen this, you want to stay away. I got some skin problems and hitching after a couple of days. Hopefully the pharmacy is very close distance.
For this reason only we would never go back to Zazen. Usually the place we travel to have clear and clean water. I love to swim but the pool is too small if you want to swim 45 minutes or so.
We also had some problems with the service at the restaurant , which was irregular. If we'd ask for 2 tea bags in the pot, we'd get one and we had to ask again. Every morning we clearly mentionned that we did not want to have any potatoes with the scrambled eggs. But every day it came with the potatoes, despite the fact that the staff speaks english.
Summary: if you very much enjoy to spend the day around the pool or if you don't mind bathing and swimming into polluted sea (visibility was less then 30 centimeters) this could be a wonderful place for you to stay. The view is wonderful, it is hot and warm and there is some very good food if the make the right choice. Otherwise skip it.

Room Tip: We had a Deluxe bungalows but it seems to me that the other bungalows which are located facing the g...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank GaelT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, October 29, 2013
Dear Gael,

Thank you for taking the time to review our resort. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Certainly, we are constantly trying to improve our level of customer’s service and our facilities and amenities. We also try to keep our kitchen staff and Menu to the highest standards.

In regards to your comment concerning the beach, we are sorry that you were disappointed about the beach quality. It is true that in Samui the water and sand quality is not the one that can be found in Koh Phangan or Koh Tao. We are however glad to assist our guests to organize day trips to surrounding islands in order to enjoy the beauty of the sea with snorkeling or deep sea diving.

We would also like to thank you for the compliments; we are glad you experienced a kind and courteous service from our Spa Team and that you enjoyed our Breakfast and Garden decoration.
Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the service issue and spoken with the employees in question. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

We would hope you would visit us again another time and give us a chance to win your loyalty.
Kind regards,

Zazen Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

Ditto to all other glowing reviews, we loved our 2 nights in here at the start of our Koh Samui holiday, our 1st time to Koh Samui too and loved loved it. We arrived at midday and room was ready, we just had the garden deluxe room, it was perfect, we hardly spent any time in there anyway. Took a bit of getting used to the open air bathroom, especially as our 'neighbours' could hear us (and vice versa), probably the only thing we weren't fussed about. The staff were fantastic, the restaurant is superb, we ate dinner here one night & couldn't fault it. Breakfast is great, you order from menu. Loved the pool and the big daybeds around it, we were lucky enough to be there at what seemed a quiet time, we had pool pretty much to ourselves. Yes the ocean looks great until you wade in and sludgy bottom, couldn't get out quick enough! we were there for a Monday night and got invited to Managers Cocktails for 1hr, it was lovely and nice way to meet other guests, who come from all over the world, in fact we were only Aussies we met there! Complimentary fruit skewers & juices around the pool are a lovely touch.

My husband had 90 min massage and I enjoyed a 90 min Pedicure on day of arrival (I prebooked before we left), both outstanding, yes pricey but every massage my husband had after this for a fraction of the price he would say 'oh Zazen was better'! The Spa is just lovely.

There isn't much nearby, you do need to walk/taxi to Fishermans Village, we went early morning (and very hot) and it was dead, hardly any shops open, went back that night for dinner - and smart enough to catch taxi this time (make sure you barter) - and it was all happening then. Probably wasn't a big fan of Bophut but loved Zazen & will definitely return for few nights at least. We moved to South Chaweng after 2 nights here but could have had one more day we decided.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Megzy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrien G, Resident Manager at Zazen Boutique Resort & Spa, responded to this review, October 28, 2013
Dear valued guest,

Thank you for sharing your experience at Zazen with the online travel community. We are glad to read that after your first stay with us you would like to come back again and enjoy our restaurant and resort one more time.

It is a real pleasure to note that our food as well as the spa cares has been appreciated. Your compliments with reference to the Monday Management Cocktail have been shared and thanked by the team.

Please let us know if you come back again, we hope to have the opportunity to welcome you again.

Best Regards,
The Zazen Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Zazen Boutique Resort & Spa

Property: Zazen Boutique Resort & Spa
Address: 177 Moo 1, Bophut Beach | Koh Samui, Bophut, Ko Samui 84320, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Bophut
#4 Top resorts Hotel in Bophut
#6 Romantic Hotel in Bophut
#7 Spa Hotel in Bophut
#9 On the Beach Hotel in Bophut
#10 Luxury Hotel in Bophut
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Zazen Boutique Resort & Spa 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Zazen is a stylish true Boutique Resort located on the beautiful Bophut Beach. Perfect for a relaxing holiday and a romantic honeymoon. Zazen offers 26 stylish villas, and 2 of the most popular restaurants on the island with traditional Thai cuisine and fine French / Mediterranean dining. Le Spa Zen will help you find the deepest levels of relaxation. Welcome to Zazen! ... more   less 
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Also Known As:
Zazen Boutique Hotel Bophut
Zazen Boutique Resort And Spa
Zazen Boutique Resort & Spa Ko Samui/Bophut

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