I enjoyed my recent 5-day stay at Six Senses Samui, but was not as "wow-ed" as I had expected to be from previous traveller reviews.
What one pays for is really for the resort facilities - a decent length pool with unblocked views, a nice gym, one's spacious villa & serene nature setting. The beds were comfy & large bathrooms come with a semi-outdoor shower. Plus points is that the resort also provides (for a small fee) daily shuttles to & from a few tourist areas around the island if one wishes to explore, or if one chooses to remain in the resort for dining, there are a couple restaurant choices and a must try "Dining on the Rocks" experience for dinner.
On the downside, however, service while still above average, was not personalized for the resort's price point, and at times inconsistent. For example - Calls to the personal butler were not always picked up nor returned, one had to thus call guest relations; Beds were turned down with a small gift only on some nights as opposed to every night; Reception asked me to come pick up my food delivery from the lobby as opposed to automatically bringing it to the room when it was delivered; Room slippers were way too big & was not automatically changed for small asian feet; Personalized handwritten welcome and checkout letters was a nice touch but addressed me as a "Mr", when I obviously am not one (understandable for the welcome letter, but not so upon checkout); Made-to-order breakfast at the breakfast buffet was sometimes served to the table, and on other days not. I gave up on my made-to-order breakfast on one of the days as it did not come after ordering twice, not realizing I had to go pick it up. It was served just the day before. Staff at the spa reception also gave some attitude, on my day of arrival, after I asked for a little more time to review the spa menu instead of immediately starting on a personal consultation for a massage upon arriving at the spa while waiting to get my room. I had not even decided on a massage yet. After that, I could not get the receptionist's attention at all & had to go to the reception table to inquire about the different spa treatments in the end. Despite this, the spa treatments were not too bad with treatment rooms having splendid views.
As an eco resort though, the taps in the villa bathrooms were always leaking even after closing them to their maximum, and the matches box after box do not light. And although the resort is a place where one goes for relaxation, one must remember to plan & book things at least 1 day in advance for any activity including shuttles and dining at the resort. Not the most ideal for anyone not wanting to be on a schedule.
But otherwise, the resort environment, weather and food still made it a reasonably enjoyable stay.
- Official Description (provided by the hotel):
- Six Senses Samui is set on a headland; with glorious panoramas out to the Gulf of Thailand. The 66-villa resort, many with private pools, is 45 minutes south of the Bangkok. The resort serves some of the best food on the island, offering regional and international cuisine and a wine cellar. A Six Senses Spa delivers a comprehensive menu of treatments together with spectacular views across a rock-fringed bay. However one gets around Samui, by foot, elephant or with wheels, a wealth of natural beauty is to be found. Boat trips also show you this most beautiful island. ... more less
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- Also Known As:
- Six Senses Samui Hotel Bophut
- 6 Senses Samui
- Six Senses Hideaway Samui
- Six Senses Samui Ko Samui/Bophut