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Six Senses Samui
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Reviews (966)
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Reviewed February 17, 2014

My husband and I visited a few years ago and I almost forgot to review this hotel. It is truly in a class of its own and is an absolute standout. The hotel was very quiet at the end of August and most of the guests were European, which is a pleasant change for Australians as it made the holiday even more exotic. Our Butler Max, when out of his way to make our trip extra special and managed to reserve table 99 at their spectacular restaurant, this is not to be missed if you are planning to stay here. We didn't leave the hotel much and enjoyed daily yoga and pilates classes (all included). We had most of our lunches by the pool at it had a very relaxing vibe. We spent no time at the beach as the sand was not nearly as nice as other parts of the Island. The room service is also great for a night in.

Room Tip: I would suggest paying extra for the private plunge pool villas
  • Stayed: March 2013, traveled as a couple
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Thank Simone L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SixSensesSamui, Manager at Six Senses Samui, responded to this reviewResponded February 19, 2014

Dear Simone
Thank you for your great review, it's always wonderful to read such feedback and it makes us very proud. We will relay your words of encouragement to your butler Max, who will be thrilled. Don't hesitate to let me know if there is anything we could do to make your next visit even more comfortable.
Dawid Koegelenberg
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

We stayed at Six Senses for 12 nights, 18th-31th Jan 2014.
This was not intended to be a once-in-a-lifetime holiday, more a case of "if we have this holiday, we put the marriage off for another year, as we can't afford both". (This isn't as serious as it sounds, as we've been together, very happily unmarried, for nearly 35 years).
Anyway, on to our holiday experience. Simply put, the holiday defined every holiday we've had to date and puts future holiday plans under immense pressure to get anywhere close. We had the time of our lives and have never been so pampered or well looked after. From the General manager and Resort Manager down, all the staff took infinite care to ensure we enjoyed ourselves. The resort is beautifully laid out, with individual villas situated within tropical forest, overlooking the bay of Siam. As there are only 67 villas, all the facilities of the resort are available at all times - no having to wait for a table, sun bed, space in the gym or pool etc. Most touching was the fact that the people genuinely cared that we were happy and comfortable, without this being any kind of BS act to encourage tips. Suffice to say, it's the first time ever that we've put aside the last day of a holiday to say goodbye and thank you to all the staff involved with our stay.
As it turned out, this was a once-in-a-lifetime (so far) experience and we are already discussing how we can get back there. Marriage in 2016 might be the answer!
Michael Brown

Room Tip: Some villas have a better view of the Bay of Siam. Ask where a bouts they propose to put you.
  • Stayed: January 2014, traveled as a couple
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Thank KingsburyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SixSensesSamui, Manager at Six Senses Samui, responded to this reviewResponded February 16, 2014

Dear Michael
Thank you for your detailed feedback. We are so glad you overall enjoyed your stay and that we were responsible for lifting your holiday experience to another level . I see that you are well traveled and it feels good that our initiatives and hard work gets recognition. If you are thinking of postponing your marriage in order to fit in another holiday, why not come and get married at Six Senses Samui and we will take care of everything. All the best and thank you once again for the glowing review.
Dawid Koegelenberg
Resort Manager

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Reviewed February 13, 2014

I'll say this right up front as I'm amazed people don't mention it - this hotel is absolutely idyllic and the staff are amazing but it sits right under the flight path and planes take off and land right over the hotel from about 06.30 through to 22.00. To be honest it's an irritant that detracts from what is an absolutely beautiful hotel.

We stayed for 10 nights, most people seem to pass through for 3-4 nights, and had the most wonderful break. Out butler, Tong, was charming and has the patience of a saint. David, the General Manager, was always around and on hand to make sure everything was in order - to see a GM so visible is so refreshing these days and his attention to detail runs through every aspect of this resort.

We paid extra for the ocean view pool villa on the frontline of the resort which was definitely worth the extra money. I know some people have said the resort feels a bit worn but we thought that this worn in feel was part of the charm. The resort nestles into the landscape seamlessly and lacks the polish and chintz of other resorts but that "eco" feel adds to the relaxing atmosphere.

Don't forget to pack mosquito repellant and bite creme!!

Room Tip: Book a ocean front pool villa on the sunrise side of the resort - you can watch the sunset from the pool and bar at the end of the day.
  • Stayed: January 2014, traveled as a couple
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3  Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SixSensesSamui, Manager at Six Senses Samui, responded to this reviewResponded February 14, 2014

Dear Demading
The Six Senses Koh Samui team is always happy to hear from guests. So it gave us great pleasure to read your overall fantastic positive review and we are delighted that you found the ocean front pool villa satisfactory. You are correct in pointing out the landing & taking off of planes, this is not an unique issue for our resort alone and most resorts will experience this. There is really as such no specific flight path due to the small size of the island and planes land and take off in all directions depending on the wind. On your next visit please let me know if there is anything i can do to make your stay more comfortable. Thank you once again for the great feedback and feel free to reach me at rm-samui@sixsenses.com
Dawid Koegelenberg
Resort Manager

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Reviewed February 9, 2014

We stayed for 5 nights at the end of a 2 week holiday as the final treat...having stayed at Six Senses Yao Noi a couple of years ago, we had high expectations and hoped it would live up to them!

We were not disappointed, this brand knows what works and delivers. Service is excellent, food fantastic, and the place is so well thought out and geared up for total relaxation that it's the perfect place to go to unwind.

Yes, as some other reviewers have noted, there are signs of wear around the resort and within the villas, but with it being a rustic, eco style this was not an issue for us, and I'm sure that there will be plans to upgrade and renovate at some point in the future. They could do with getting some new towels though, as they were often a bit thin and had loose threads. Linen and beds were amazing though, so comfy and lovely to wake up to a beautiful view!

Food was very good, and we went to Dining on the Rocks one night, excellent and unusual dishes, and they were happy for us to mix and match the set menus to get the dishes we wanted. Unfortunately the weather was terrible and it was too windy to sit outside, but inside was lovely, candle lit and with the sound of the wind and crashing waves it was very dramatic and added to the overall experience.

The spa was excellent of course, and the main pool area is stunning with lovely big day beds to lounge on. It's a bit more sheltered that side too, so actually some days when it was windy we preferred the main pool to our villa pool.

There were a couple of niggles with service, nothing major, but worth noting. The resort was full, so breakfast was busy (all other times it felt quiet and half empty though, the beauty of the villas is that most people spend a lot of time in them so it never feels crowded in the resort). Anyway, breakfast was busy, and we usually had to chase up coffee orders, as well as getting cutlery etc. Also, at check out - we'd had a detailed itinerary, along with a bill to pre check, the night before we left...what time our luggage would be collected, when we would be collected to go to reception to settle up, when the car would take us to the airport etc. On the day nobody came to get the luggage so we ended up going to reception ourselves, and our butler was there and looked a bit surprised to see us, so clearly something had been forgotten and we we sitting there for a bit while they sorted things out. No major dramas but meant we did cut it a bit fine at the airport!

Some people reading may be deciding where to go in Thailand, and may be comparing Samui with Yao Noi...so I thought I'd summarise what each did better (although you really would not be disappointed with either):

Food - Both excellent, but Samui has the edge with Dining on the rocks
Bar/restaurant areas - both excellent
Main pool - Samui
Spa - Yao Noi (private relaxation area after treatments, each with is own waterfall!)
Transfer (time) - Samui (15 mins from the airport)
Transfer (fun) - Yao Noi (speedboat)
Privacy/seclusion of villas - Yao Noi, more spaced out
Standard of villas - Yao Noi, newer
Service - both excellent, probably Yao Noi had the edge but we were there in low season and at Samui in high season
Things to do near the resort (if you can force yourself to leave it) - Samui
Peace and quiet - Yao Noi (Samui has frequent aeroplane noise being so close to the airport)
Check-in/check-out - Yao Noi, no reception, it's all done in your room by your butler

Overall, a wonderful luxury end to our holiday, and we are definitely going to be loyal Six Senses customers in future, can't wait to start planning the next visit!

Stayed: January 2014, traveled as a couple
Thank JayKay1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SixSensesSamui, Manager at Six Senses Samui, responded to this reviewResponded February 9, 2014

Dear Jaykay
Thank you for the great review and it makes us proud and happy to hear that you found Six Senses to be exactly what you need on holiday. We are delighted that you visited 2 of our properties already and we hope that you will continue to explore what's on offer from Six Senses. As you mentioned wear & tear, we are constantly looking where to improve the overall experience but as you rightly pointed out the resort is incredibly Eco friendly and the "weathered" look, recycled wood, bamboo bathrooms, coconut fixtures & fittings and rustic charm is not to everyone's liking. please accept my sincerest apology for the delayed check out you experienced, this is not normal and we are looking into this so that it does not happen again. Thank you for listing the differences in Ya Noi and us, the properties are indeed very different, each with individual charm, grace & harmony. Thank you once again and we hope to welcome you back again in the not so distant future.
Dawid Koegelenberg
Resort Manager

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Reviewed February 7, 2014

My girlfriend and I stayed at Six Senses Samui for 2 weeks last summer. After falling in love with Six Senses visiting Hua Hin a couple of years ago, we just had to have another go and are very glad we did! If you, like us, enjoy a bit of privacy and eco luxury, this is the resort for you.
We have been to the Maldives several times and would say the service we received at Six Senses Samui is as good as some of the "high end" islands we have visited in the Maldives. We have to thank our fantastic butler Khun Ink, witch made our stay truly special. She was very kind, professional and we still miss her smile!

We booked a Ocean View Pool Villa for two weeks and got villa number 5, witch was a great villa.
After one weeks stay, we just wanted to check the possibility of upgrading and put a request to mr. David Ashworth (GM). We were prepared to pay the difference, but during breakfast one morning our butler Khun Ink informed us that we were upgraded to a 300m2 Ocean Front Pool Villa Suite - free of charge! The staff did all the packing for us from Villa number 5 and unpacked everything in our new Suite number 10 - with a complimentary champagne wanting for us. We have to thank David for this generous upgrade witch gave us a fantastic end to our stay!

The main infinity pool is a nice place to be if you want a break from your Pool Villa. You will be served drinks and food and again - excellent service from the staff.

We also had dinner at "Dining on the rocks"; WOW! Amazing experience! The food and service was absolutely excellent! Pricy, but worth it! The head chef came to our table after our five course meal just to check that we had a nice evening - witch was a much appreciated surprise.
The buffets at "Dining on the hill" was very good. The only downside of the whole stay was when we chose the Italian set menu one night: the pasta was cold, and the pizza had big chunks of raw garlic.
We visited the spa several times during our stay, and were blissfully happy and relaxed after each and every treatment. Very sweet and professional staff, and beautiful treatment rooms.
The atmosphere in the bar was very nice and the staff was attentive. As soon as we took the last sip of our drink, they were there to ask if we would like another.

We would absolutely recommend this resort!

Room Tip: You should defiantly go for Ocean View Pool Villas. If possible - go for the Suite! An experience for life! We were happy with Villa number 5, witch also had a nice view from the pool. Suite numer 10 was fantastic!! 300m2 of bliss.
  • Stayed: July 2013, traveled as a couple
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Thank Boasqvig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SixSensesSamui, Manager at Six Senses Samui, responded to this reviewResponded February 9, 2014

Dear Boasqvig
Thank you for the fantastically detailed review regarding your stay at Six Senses Samui. The whole team are truly appreciative of your great comments and reading such feedback makes us incredibly proud of what we do. We are happy that we could offer you an upgrade but needless to say it's not always possible due to availability. Thank you once again and we would love to have you back.
Dawid Koegelenberg
Resort Manager

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