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All reviews shuttle bus quiet hotel central festival pool area is enjoyed our stay minute walk
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Reviewed April 29, 2018 via mobile

Arrived at the hotel for 12 and even that check in is from 2pm they gave me room without any problems, friendly staff, nice and clean, great pool, hotel wasn’t very busy, only let down (except stairs ) was breakfast
Only rice and thai food plus continental and Omlets, I know I’m in Thailand and I love that god but not for breakfast, give me full English all day long

But definitely would stay there again and can recommend, on check out they again let me stay longer, for time cheap hotel taxi to the airport, great service

Date of stay: April 2018
Trip type: Traveled solo
Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh Samui, responded to this reviewResponded May 1, 2018

Thank you for stay with us. We'll work hard to make our guests happy and thanks to letting us know.
Appreciated your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2018 via mobile

Too dirty rooms !! For two times we never had a water in our room and toilet paper!
On the mini bar the expiry date was the previous year
They had to change our bed sheets for 3 days
And more more things !!!!

Date of stay: February 2018
Trip type: Traveled as a couple
Thank Riakap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh Samui, responded to this reviewResponded February 12, 2018

Sorry for you to unhappy during stay with us We'll work hard to make our guests happy and thanks to letting us know.
Appreciated your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2017

We were in Thailand at the beginning of November - good weather, no crowds. The hotel is big and open, with a nice sized swimming pool and a friendly cat (whom we named George). The rooms are spacious and clean and the staff is nice and helpful. Breakfast is well organised and varied, not to say delicious. 10-15 minute walk to the shopping ceter and the beach with many good restaurants on the way.

Room tip: Downstairs room are near to / have the view on the swimming pool. Upstairs room more private.
Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank yariemke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh Samui, responded to this reviewResponded December 12, 2017

Thank you for stay with us. We'll work hard to make our guests happy.
Appreciated your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2017 via mobile

The hotel is a long walk to cheweng town and beach. There is a short cut through the shopping mall but this closes at 11pm so if out late taxi taxi taxi! My room was pleasant enough but an up hill struggle with the steps to get to it. The bed was comfortable. They should improve on the shower and the toilet has no Be-day which is disappointing. I asked for taxi to take me to airport tomorrow but have been told the earliest taxi they can provide for the mornings is 8am so if you have an early flight your only hope is to flag one down on the street so the hotel really need to improve on this. It's a very quiet hotel so if you are looking for rest bite or some peace this is for you. As for me I will not be choosing again.

Date of stay: October 2017
Trip type: Traveled solo
Thank nedzer13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh Samui, responded to this reviewResponded October 8, 2017

Thank you for stay with us. We'll work hard to make our guests happy and thanks to letting us know. Appreciated your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2017 via mobile

Hotel located with mature gardens surrounding the accommodation lots of steps to climb if your at one of the rooms at the top of the hill, swimming pool was nice and big pool bar was not attended at all in the 11 nights we stayed had the go inside for a drink, breakfast was very poor with little selection on the plus side hotel staff are very polite and helpful. A few little tweaks and the hotel could be great

Date of stay: May 2017
Trip type: Traveled as a couple
1  Thank geoffa318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh Samui, responded to this reviewResponded June 11, 2017

Thank you for stay with us. We'll work hard to make our guests happy.
Appreciated your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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