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“experience” 1 of 5 bubbles
Review of Anantara Bophut Koh Samui Resort

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Anantara Bophut Koh Samui Resort
Ranked #15 of 187 Hotels in Bophut
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“experience”
1 of 5 bubbles Reviewed November 30, 2012

I went to Koh samui Island on 25/11/2012,to Anantara Bophut Resort & spa my reservation was for 4 days paid full in advance, i was shocked by what i saw in the hotel ( very old style not enough light at the lobby, we have to walk three levels to reach our room which was not upon expectations, not clean beds with hair, ants....breakfast buffet was not that much many flys and near th egges station there were cocroach ..i had to leave the hotel & search for an approprate one and lose the money for the rest of three nights.

P.s: the staff were very nice & helpful.

  • Stayed November 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank siham c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, December 2, 2012
Dear valued guests,

Thank you very much for taking the time to post a review.
It is unfortunate that our resort did not match your expectations: the Anantara Bophut Resort & Spa is a Thai traditional hotel, not modern luxury, and we have just won “Thailand’s leading Spa Resort” at the World Travel Award 2012.
I did meet you during your short stay with us but you never mentioned your concerned, you did mention that you were not happy with the weather as it was raining for a week. However please accept our sincere apologies if the cleanliness was not up to standard, this has been brought to the team to ensure the corrective action is taken and an improvement is made.
On another note, we will have a major renovation in the rooms next year, and would be delighted to welcome you back in our “new” property.

Do not hesitate to contact us at anytime,

Best regards
Manish Jha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,994 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (368)
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  • Chinese (Simplified) first
  • Danish first
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English first
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 25, 2012

I absolutely loved loved the resort.we had a deluxe sea view room overlooking the pool and the sea .I loved being in the room and watching the beautiful tranquil environment.the while resort and the rooms are very tastefully done.loved the library setting , the pool and the location is just perfect.the staff keeps smiling and greeting you .we were very impressed and have also gone for the vacation club membership.so looking forward to many more holidays with Anantara

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reeti011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, December 2, 2012
Dear valued guests,

Thank you very much for taking the time to post a review and share your experience with us.
We are delighted to read that you have enjoyed your stay and are looking forward to welcoming you back soon!

Warm regards,
Manish Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

What can I saw - from the limo pick up at the airport, the welcome drinks and then the out of this world food and experience on the dinner by design our entire stay at the Anantara was out of this world!

The staff really made the entire stay feel personal and unique.

The drinks, although more expensive than some of the bars in the village were not ridiculously priced and at happy hour it was buy one get one free so we just made the most of this. The pool and beach we're clean and well maintained, as were the rest of the hotel grounds. The rooms were large and clean, with great facilities and relaxing on the balcony was a great way to watch the sun set.

Would recommend this resort and I hope to go back.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claireb82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, November 15, 2012
Dear valued guests,

Thank you very much for taking the time to share your experience.
We are delighted to read you had a great time with us. The Dining By Design option is such a private & romantic option for dinner, special to Anantara, we are glad you took it!
Do not hesitate to contact us when planning your next stay in Samui, or any other Anantara property!

Warm regards,
Manish Jha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 13, 2012

We recently stayed for 2 weeks with a 3 and 5 year old as the web site and Anantara staff sold it to us as being very family friendly. The kids club is in a small windowless room next to the air conditioning units and smells of damp and the activities are very limited. The concierge was simply unable to help with any tours for this age group and we resorted to Tripadvisor. If you want an hour without the kids and leave them at kids club then Paid babysitting is required for 3 year olds, which is contrary to the advice on the web site.

We were lucky enough to have a pool as part of our accommodation so entertained the kids there for the trip. The main, and only, pool, is not really conducive to kids playing and making noise.

Overall I would definitely recommend Anantara Bophut for couples or for those with older children, however for those with smaller children it is far from ideal or restful and I would suggest looking elsewhere. I really enjoy staying at Anantara's so hopefully the new Phuket one is more family-friendly.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aranf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, November 15, 2012
Dear valued guests,

Thank you very much for taking the time to post a review!
We feel bad that you did not fully enjoyed your holidays with us, but I do have great news: we are building a brand new kids club, which will be bigger and brighter than the current one. It will be finished by the end of this month. So please do not hesitate to contact me directly for your next stay in Samui. I will personally ensure that you have the most memorable and relaxing holidays with us.

Best regards,
Manish Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
5 of 5 bubbles Reviewed November 13, 2012

We stayed at the pool villa in Koh Samui and the whole experience was very relaxing and nice. The interiors of the villa, pool where you can just chill in hot weather and an excellent audio system. In room didning had a good choice especially considering I am a vegetarian. Also, there are a lot of good local eateries around in Fisherman's village. You can enjoy a lovely beach side candle lit dinner without a big hole in your pocket!!! The resort has a pool bar , direct access to beach and a very courteous and lovely staff. The spa was also very nice and totally destresses you. For eating we found a good italian restaurant across the resort. There is also a very good Thai restaurant at the start of Fiesherman village overlooking the beach.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sosha11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, November 15, 2012
Dear valued guests,

Thank you very much for your detailed review and great comments towards the team.
We are delighted to read that you had a great time, and relaxed! This is probably the reason why we have just won “Thailand’s Leading Spa Resort”, at the World Travel Award in Singapore!
Looking forward to welcoming you back,

Best regards,
Manish Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
100 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed November 12, 2012

Great location, beautiful premises and courteous staff. Everything was, however, nullified by the series of cockroaches we encountered on successive nights. Now we know why they keep an insect repellent spray in the room, but is that what you want to deal with when you pay premium prices?
Overall housekeeping needs more attention. A musty smelling room is definitely not what we thought we would walk into given the reviews and the price.
To its credit, the staff was responsive and willing to help sort things out ASAP.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Foodie301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, November 15, 2012
Dear valued guests,

Thank you very much for taking the time to post a review.
Please accept our sincere apologies for the inconveniences encountered during your stay. The issue has been raised to our pest control company and we have increased the frequency of the treatments. Once again, I am terribly sorry, and do not hesitate to contact me at anytime should you decide to come back.
I will ensure that you have the most memorable and enjoyable stay with us.

Warm regards,
Manish Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 10, 2012

My husband and i stayed here for 7 glorious days and nights we loved everything about this hotel.It is often said that people(staff) make a place this is definitely the case here The service is second to none From the moment we arrive we were look after by welcoming attentive staff From check in to check out the service could not be faulted in particular the food and beverage manager Andreas nothing was too much trouble and was always around to help Special mention to Darika what an amazing lady always smiling very attentive to all detail and guests Our room was tastefully decorated spacious clean very comfy bed The grounds of the hotel are lovely and lush true tropical style very well looked after The spa WOW the whole experience was a joy from beginning to end AMAZING The restaurant Full Moon was magnificent Its Italian Fusion menu is amazing The chef Don needs to be commended on this menu the flavours and presentation unbelievable This is a MUST Thankyou For a wonderful holiday

Room Tip: We loved the suite with the view of the ocean
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julietufilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_AnantaraBophut, General Manager at Anantara Bophut Koh Samui Resort, responded to this review, November 15, 2012
Dear valued guests,

Thank you very much for taking the time to share your experience, and as mentioned the place would not be the same without all our associates! Without them, we wouldn’t have won “Thailand’s Leading Spa Resort” at the last World Travel Award!
Once again, thank you very much for your kind words and we are all looking forward to welcoming you back!

Warm regards,
Manish Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Anantara Bophut Koh Samui Resort

Property: Anantara Bophut Koh Samui Resort
Address: 99 / 9 Bophut Bay, Bophut, Ko Samui 84320, Thailand (Formerly Anantara Bophut Resort & Spa)
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Bophut
#11 Spa Hotel in Bophut
#11 Romantic Hotel in Bophut
#11 Family Hotel in Bophut
#14 Luxury Hotel in Bophut
#14 On the Beach Hotel in Bophut
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anantara Bophut Koh Samui Resort 5*
Number of rooms: 126
Official Description (provided by the hotel):
Located on a tranquil stretch of sand, Anantara Bophut Resort & Spa offers guests inimitable luxury comforts coupled with world renowned Thai hospitality. Enjoy water sports on the Gulf of Thailand's placid warm waters whilst residing at our elegant Samui resort. Soak in the sun by Anantara's elegant beachfront pool with stunning sea views or on Bophut's peaceful beach. Unwind with one of our specially developed Anantara spa packages. Dine on fiery Thai curries and handmade Italian pastas overlooking the ocean. Anantara Bophut presents a Koh Samui resort lifestyle that is quite unlike any other, from Bill Bensley designed tropical gardens which complement the charms of Fisherman's Cove on Bophut Beach, to southern Thai architecture which reflects our local cultural heritage, and world class amenities enhanced by Anantara's unique design touches. A wealth of leisure facilities and experiences from windsurfing and sailing to spa, beach yoga, tennis, cooking classes and area excursions help you to make the most of Koh Samui's stunning natural and cultural attractions. While complimentary Wi-Fi Internet at our Lobby and Library, in the Eclipse Bar, High Tide and Full Moon restaurants, as well as poolside, allows you to keep up to date with the world. In short, Anantara Bophut Resort & Spa brings you all of the island's riches with Anantara's distinctive gracefulness. ... more   less 
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Also Known As:
Anantara Bophut Hotel Bophut
Anantara Bophut Resort And Spa
Anantara Koh Samui Hotel
Anantara Bophut Koh Samui Resort Ko Samui

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