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Lanna Samui
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Reviews (1,202)
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All reviewsstudio suitevanilla restaurantbangrak beachnearest beachfisherman's villageshuttle busbeautiful hotelsteam roomshuttle servicethe secret gardenrooms are modernbaht per persontuk tukthe general managerthe hotel offersbreakfast was amazingbeautiful pool
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704 - 709 of 1,202 reviews
Reviewed January 3, 2014 via mobile

I have never written a review about any place I've stayed at, but the world needs to hear about how special and wonderful lanna is.
Not only is this boutique hotel beautifully stunning, but the service that comes along with the stay is definitely on another level, it cannot be compared to any other hotel, resort, or villa.
The staff is very attentive and will do anything to help you guys out, 

Alex and Barney are real standouts who have done everything within there power to make our stay a comfortable and enjoyable stay, thank you soo much to the two of them.

I don't think this place has a flaw in anyway, it's seriously just perfect!

Nice clean rooms, spacious, good food, good location, and good shuttle bus system.

Dont think take my word and book

Stayed: December 2013, traveled with friends
Thank Trejo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded January 4, 2014

Many thanks for your review...!

Wonderful to hear that you were so well looked after while you were with us...!

At Lanna everything has been put in place to make sure that our guests have the very best time possible on their tropical island getaway - and if there's anything at all you'd like, all you need to do is ask...

We very much look forward to welcoming you back sometime soon...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

Two weeks at Lanna over Xmas New Year. Excellent. The property is immaculate . The grounds very well kept and always tidy. The pool area is pristine and relaxing. The rooms are perfect. Beautifully appointed with a crisp white layout which suits the setting and the lounge and beds very comfortable. Cleaned every day with more than adequate towels for bathroom and pool. Kitchen facilities ( stove top, microwave, oven) were great . We had a two bedroom as we were two friends. More than enough room on third floor with a lovely view over the pool. Lannas location is excellent. Step outside and you have a low key feel of local Samui within walking distance to local beach and shops. Easy taxi ride ( 200 to 300 baht) to any main ( busy) beach if u like. Step back inside to Lanna and re enter a serene clean paradise. When I was searching for a place to stay on Samui I was looking for somewhere that was newer and had style and felt luxurious. Lanna ticked all the boxes. After being there for two weeks I felt at home and the staff treated me as such. Alex at reception is lovely and very helpful. Barney the GM has a great presence. He put on a feed and some drinks for every one on Xmas eve. Created a great atmosphere. Do yourself a favour if you are going to Samui. Seriously consider Lanna, you won't be dissappointed . Money well spent. We will be back. Peter & Melissa

  • Stayed: January 2014, traveled solo
    • Value
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Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded January 4, 2014

Many thanks for such a lovely review...!!!

It's wonderful to hear that you had such a good time while you were with us, and fantastic that you made Lanna your home from home...!

Customer satisfaction is our number one priority, so reading your review was music to our ears...!

We very much look forward to welcoming you back sometime soon...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

We just came back from Koh Samui, landed 2 hours ago to be exact. I just had to compliment the service level shown by the dedicated staff.

The room is clean, comfortable and spacious enough for 2. Stayed there for 4 nights and swam once. Too lazy to visit the gym. Had a one-hour massage at the spa called "Secret Garden". In my opinion, the masseuse did a good job.

My boyfriend fell sick on day 3 and the hotel staff were so kind as to offer us a free ride to the nearest hospital. I noticed that there are plenty of pharmacies in Koh Samui but no clinic in sight. After the doctor's visit, we called the hotel and were picked up by Alex, the front desk. Alex has left a deep impression on me as he always tries to help.

Location wise, Bophut is suitable if you are not a fan of parties and loud music. Total quietness at night is guaranteed. Distance to Mae Nam and Chaweng is about 30 minutes by motorcycle. Chaweng is a place where all the action is. I was glad that I chose Bophut.

We rented a motorcycle during our trip (450 Baht per day). The vehicle is new and in tip-top condition. Driving to everywhere is easy as Koh Samui has only one main road, literally. Traffic lights are not something you see often. Just bring a map or download Google map and you will not get lost.

One last thing, breakfast is pretty standard. Eggs, bacons, sausages, fruits, etc. Do not expect to much variety. I'm contented with the spread though. You can of course customise your breakfast order and charge it to your room.

  • Stayed: December 2013, traveled as a couple
    • Value
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Thank chankwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded January 1, 2014

Many thanks for your review...!

Wonderful to hear that you enjoyed your time with us so much...

At Lanna everything has been put in place to make sure that our guests get the very most from their tropical island getaway...

Many many thanks fro the praise regarding the customer service you received while you were with us; customer satisfaction is our number one priority, and we do all we can to help our guests in any way possible - if there's anything you'd like or need, all you have to do is ask...

We look forward to welcoming you back sometime soon...!

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

Second time this year I went to Koh Samui and I had to come back to Lanna.
The whole vibe around the place is just so relax and friendly.. food is amazing!! Rooms (take the one bedroom!) are specious, pool is superb!
Only thing is that the service is sometimes lacking a little, but since the vibe is so relaxed and no one seems to be in a rush it didn't bother me that much ;)

Room Tip: Take the one bedroom.. its worth some extra money, bed is bigger and it just gives you room to breath, unless you don't plan to spend much time in the room, then just take the standard one :)
  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sander B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded January 1, 2014

Many thanks for your review...!

Returning guests mean the world to us, so it's great to hear that you've chosen Lanna to be your destination of choice when you're visiting Koh Samui...

Wonderful to hear that you enjoyed your time with us so much, and we very much look forward to welcoming you back again sometime soon...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2013 via mobile

Our stay at Lanna was a complete fluke yet the best experience of our entire South east Asia trip!

Travelling through S.E Asia with my boyfriend, his brother and his girlfriend we had initially booked a villa next door to the Lanna hotel. In a strange turn of events our online booking agency made major mistakes in not adhering to a 'stop block' for the advertisement on their website, requested by the Villa manager. We came in to Lanna's reception (which smelled beautiful from the handmade soaps for sale) to use a phone and organise alternative accommodation for the night.

We were treated like respected guests of the hotel straight away, being offered water and cold towels after our lengthy journey from Koh Tao. The staff were very understanding of our nearly homeless situation, and generously prepared two rooms for us for the night... which ended up being 2 nights of pure bliss and relaxation.

Alex was the staff member who personally dealt with the online booking agency as well as the villa manager and he certainly looked after us! After our 2 nights were up, we were sitting in reception being assisted by the overwhelmingly kind hotel manager Barney to find accommodation (in peak season... I.e. VERY difficult) which was starting to seem impossible. When we were kindly given 2 rooms for the duration of our Koh Samui stay!
The rooms were promptly fitted with everything we needed and the staff assisted us into our serene and beautiful rooms. The hotel is a beautiful escape, offering many amenities and kind staff who are happy to help and very generous with their time and effort.

I recommend this hotel to everyone who appreciates hard working, helpful and generous staff, committed to creating a calm atmosphere for your entire stay. We are so lucky to have been given the opportunity to experience such a wonderful place. Thanks to all of the staff at Lanna , especially for your compassion for our situation and everything you have assisted us with during our stay!

Stayed: December 2013, traveled as a couple
1  Thank marissahawke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded January 1, 2014

Wonderful to hear that you enjoyed your time at Lanna so much...!

Customer satisfaction is our number one priority and we do all we can to make sure that our guests are as very well looked after as possible - and your praise is greatly appreciated...!

Fantastic that we were able to take care of you, and we very much look forward to welcoming you back to Lanna sometime soon...

Have fun on the rest of your travels...!!!

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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