- The room design is spacious, modern and stylish. Well maintained and attentioned to details such as providing mosquito repellent, bed tent and bath salt.
-The power socket in the room seems to be very lacked and difficult to charge your mobile phones during night time as the power is linked to the bedside lamp which you won't turn on when you sleep
- The light controls in the room are difficult to manage, you can never understand which buttons is which to turn off the lights you wish. You just need to keep playing the game and you will probably get the hang of it in day 3.
- We are used to sleeping with all lights turned off but since the toilet and the shower and the sleeping area are basically separated by glasses, it’s fairly difficult not to wake the next person beside you when you take a leak during night time, not to say you will end up turning up all the lights before you find the bathroom one. Or worst, you will trip and bump into the little coffee table / even the bath tub …..
- Water running in shower seems a bit slow but I guess this is a common problem in Samui because somehow, the water supply can’t really reach the hotel. The hot water is also not very hot but I assumed that no one prefers to take a 40+ degree shower when it’s 35 degree outside, so no biggy.
- Bathtub in the middle of the room looks cool that you can do a bubble bath while watching TV but the downside is that it’s not very practical. You will end up wet floors and feeling cold when getting out coz the air condition is circulated in the whole room. I just realized why a decent bathroom would have doors because it will keep the heat within the room and the person getting out of the tub / shower will not have chill.
- Beachfront rooms are awesome and there are a total of 6 rooms (3 on the g/f and 3 on the 2nd floor) facing the beach and it’s located at the end of the hotel linking to the road to the Fishman Village. If you’re at 2nd floor, the beach view from the balcony will do justice and worth paying the additional room rate fee . The privacy is great and it’s like a postcard looking out. But if you got the rooms at g/f, I would say you are being totally ripped off. Yes, there is a view but you can't see much because it’s at eye level and there is no privacy at all coz everyone who passes by on their way back to the hotel can do a sneak peak at your windows.
Hotel Location & Parking
- Good location, basically 2 minutes to the Fisherman Village with range of good looking restaurants. 5 minutes to main road where you will find a Family Mart to get your daily supplies.
- Quiet side of Samui compared to Chaweng / Lamai. The sand and beach quality is 2nd best after Chaweng
- There is basically only 6 parking spaces for the hotel and many times, cars need to park back to back so that it can accommodate extra car parking. Good thing is that there is always a good security guard to tell you where to double park and help you look out. Downside is that you will need to leave your car key to the reception so that they can move the car for you.
- Hardware of the hotel is solid but software needs further improvement. Staff seems very green and not experienced on addressing customer’s need. The room was delayed for 20 minutes when we checked in and I would expect a little compliment gesture. We didn’t even receive our welcome drink or cold towel like the other hotels we have stayed.
- My husband and I somehow got food poisoning and called their guest service for car to drop us to the hospital. Although we didn’t dine in the hotel that day but I find it really odd that they didn’t ask if the food poisoning was due to the food in hotel or outside. I would be very concern on this if I’m the hotel manager there. Also, their transportation fee is THB500 per way and on our return, we waited there for 40 minutes and made 2 calls before their arrival. I was already feeling sick and having waited 40 minutes for the car and charging almost double the price of a cab is simply unacceptable. Anyway, I voiced out to the reception lady and she waived the return fee.
- Not very attentive on details for housekeeping or the person is just lazy. He / she bothered to move the trash can where I find more conveniently next to the fridge back to the original place whereas did not bother to give us some toothpaste. The towels are also in grey color and dirty looking
- The service quality is definitely not up to 5 star standard and I just have to say Le Meridian is so much better.
Pool & Hotel Design / wi-fi
- Pool is quite nice and noticed that it’s not normal swimming pool with chlorine. We suspect it’s actual water from sea as it tasted salty and it’s very polluted. Less chemical and more to the natural stuff, points added.
- Sufficient sunbathing chair where you can choose infront / behind the pool or at the beach strip.
- Very low network signal for wi-fi but I guess this is also pretty common in Samui
- Somehow lack of privacy compared as you can easily glanced at each and every one of the balcony. Really feel bad for those at ground level as I cannot see any privacy at all, not to mention feeling unsecured when it is so easy to jump into your balcony from the pathway.
- Great breakfast with pre-ordering items such as eggs, waffles, pancakes in addition to the buffet. Most satisfying breakfast so far compared to Pavilion and Le Meridian. The food selection is not a whole lot but in good quality and not the usual you find in other hotels. Hygiene wise, good to have the food indoor whereas many are outdoor and attracts flies to share your food.
- Official Description (provided by the hotel):
- Situated just 10 minutes from the Island's International airport, Bophut Beach's newest 5 Star Resort features 74 luxuriously appointed rooms with unobstructed ocean views, free wireless internet access and oversize balconies. A leisurely stroll down the quaint cobblestone 'walking street' adjacent to the resort, is the vibrant Fisherman's Village, with its antique wooden shop fronts, chic cafes and atmospheric seaside bars. The name Hansar is taken from the ancient Sanskrit language and translates to mean happiness and joy. The concept and philosophy of Hansar Samui is to deliver an experience to each guest that is happy, memorable and enjoyable. Hansar Samui is about living life in full colour and finding joy in every moment. Hansar Samui offers luxurious, beachfront, spacious accommodation with unobstructed sea views from every room, and supersize private balconies and oversize daybeds for outdoor living and entertaining. Open plan yet intimate, each room has been artfully finished with teak floors, terrazzo bathrooms and local textiles to provide a sense of place. Chic custom furnishings, large flat screen TVs balance the design's natural touches with a modern flair. ... more less
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- Also Known As:
- Hansar Samui Hotel Bophut
- Hansar Samui Resort Ko Samui/Bophut