There was a horrible thing happened when I stayed in the scent hotel.
We put our wedding rings together in our room when we went to snorkeling.We didn't go out for dinner but stayed in the hotel and ordered room service after snorkeling. The day after,before we changed to another hotel,we found out there was only my husband's ring left. After serval times research,we could't find it. The hotel manager told us that they'd do the investigation and would keep updating me if they found anything. I basically sent two emails to them everyday but their answer very slow. I really don't feel they take this case seriously so we decided to report this to police station. The day we went to police station,the General Manager of hotel showed up with a a bad attitude. He said that I should wait till they can find anything on their side. I should't accuse their staff is a thief. They need longer time to do the investigation. BUT!! they can't deny that my ring just disappeared in the hotel. And how can they ask me to give them time since I was just a tourist. He even told me: I lost my wife's ring,my child's gold ring, Jessie...bad things just happen.
My wedding ring was gone in your hotel and you just told me " bad things happen"??? To me,Its really unacceptable!
Those two rings were always put together,mine with serval small diamond but his not.
The only reason that I can think is someone took it away. The only person who can enter our room besides us would be the housekeeper,we locked the room before we went out and never went out again since we back from snorkeling.
This thing happened at 01/07, and I need to send them email to ask how's the investigation going,and they always said that they can't find anything. They never report updating news to me!
I'm very disappointed,not just because they can't find my ring but also their attitude.
So,if you wanna choose this hotel,please do not bring any value thing or you'll definitely regret!!
- Official Description (provided by the hotel):
- Known as “ a Secret World” ...The Scent Hotel is located on theisland of Koh Samui and is situated on the most tranquil and serene part of Bangrak Beach northeast of the island. The hotel is 4km drive away from airport and 6km from the famous Chaweng Beach.With 12 rooms and 3 suites, this beach front hotel was built with a warm atmosphere of the ancient Indochina and Colonial cultured look to give all a nostalgic stay. A choice of European or Chinese or Local styling in any of our units will bring you back in time and a taste of living the elegant era. All rooms and suites come with either a pool view or the ocean view. With the exclusivity of the pool and the beach within the property, you will be accompanied by the great cuisines of French, Mediterranean and local Thai dishes from Le Jaroen Restaurant.As part of Relais & Chateaux every stay is designed to awaken your senses with our secretly blended aromatic fragrance, elegant looking colonial beach front building, suites that bring back the elegant old living style and a restaurant with a sublime setting serving up tasty local cuisines combining contemporary and traditional creations. So set aside a date with us and make it your most peaceful and memorable stay.Be enchanted and come to our world......” A Secret World...” ... more less
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- Also Known As:
- The Scent Hotel Ko Samui/Bophut