The hotel is essentially fine in terms of cleanliness, etc, Has two main pool areas (one by lobby and one up in the middle of the standard rooms), in addition there are "private" pools available to those paying a higher price for a villa type room.
Staff was friendly and helpful.
There is a nice beach about 3 min walk from the hotel. On the beach you can get massage, or visit one of the restaurants, or just take a nice swim.
There were no particular kids activities other than swimming in the pools.
What pulls down my rating is that it is clear that there is a very limited (at best) maintenance program: This means that there are many details in the hotel (in our case leaking shower hose, broken light switches, leaking ceiling in bathroom - constant dropping of water from above, missing sealing between bathtub and tiles). For a top class hotel maintenance need to be done continuously, and even though most of our problems were fixed quickly, they should not have been there at all - they are very visible to all staff working. This is, in my experience, not a problem with the staff, but a management problem. Mgmt need to take quality seriously at this level and train staff accordingly.More
- Free Wifi
- Free Parking