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“Great service, did well despite the circumstances”

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Q Signature Samui Beach Resort
Ranked #126 of 184 Hotels in Bophut
Reviewed April 15, 2011

This is one hotel that understands the value of service. One of the co-owners acts as the customer liason and understands the guests every wish and has amazing customer services skills.

  • Stayed: April 2011, traveled as a couple
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1  Thank DaveFlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear Guest, We are glad to know that your enjoyed with our service. we hope to see you again soon, Warm Regards, Q Signature Samui Beach Resort

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396 - 402 of 589 reviews

Reviewed April 13, 2011

The Q Signature is amazing and we can suggest it for 100 %. The staff members are very friendly eminently the Managing Director. The food is delicious and also the drinks are very good. As well the rooms are very comfortable and clean. The staff members satisfy our wishes ervery time. We never had such a perfect service in other hotels before. The use of the internet is for free. The hotel is located in the hills and you have a nice view to the sea. We will visit this hotel next year again, thank you for this wonderful stay!!!

  • Stayed: April 2011, traveled as a couple
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2  Thank Thailand187373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, General Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear Guest, We and Mr.Tong our Managing Director are glad to know that your enjoyed with our resort and our serviec. we hope to see you again soon, Warm Regards, Q Signature Samui Beach Resort

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Reviewed April 10, 2011

The Q Signature in Samui was really really nice. We stayed for three nights and unfortunately Koh Samui had been experiencing some freakish weather so we arrived during end of the recent floods. Luckily due to the location of the Q Signature these floods did not affect the hotel (we were often asked by locals where we were staying and they would smile and say that were we very lucky to be staying there as many other places had to evacuate their clientelle due to loosing power and having to pump water out of their premises). The Q had breath taking views. Only a couple of down points in regards to the Q Signature: I didnt use the gym personally but my partner did and he wasnt very pleased at all with it- equipment not operable; breakfast in the morning always seemed to be cold whether you turned up first thing or at 10am, some of the grounds looked like it was being neglected ie the upper pool, some of the statues and landscaping was not being tendered too; we had room service once on the first day- we left the dishes our for pick up and even after three days our dirty plates had not been collected even though we did have our room cleaned every morning; the beds were very very hard but that seems to be the norm in most Thai resort. Apart from that we were more than happy! there seemed to be alot of retirees and families with very young children here probably preferring to stay well away from the crazyness of Chaweng. We had alot of fun hiring a scooter from the tourist information centre at the Q Signature (250baht- bargain) and scootering into Chaweng which was about 10min away.

  • Stayed: March 2011, traveled as a couple
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Thank KellyLorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear Guest, Thank you for your comments and for sharing your experience with us.
Best Regards,
Q Signature Samui

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Reviewed April 9, 2011

Spent a week at Q Signature Samui just prior to the floods (the rain had started the day before we left). We thorough enjoyed our stay at this resort. The room was excellent and the staff were unfailingly courteous and helpful although the english language puzzled them occasionally.
The resort location is a plus being only 1 minutes walk to the beach and 5 minutes from the local village where there is a selection of restaurants and grocery shops.
It is the ideal location with quiet beaches and an uncrowded village.

  • Stayed: March 2011, traveled as a couple
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1  Thank wraith_oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear Guest, We would like to say thank you, we are glad to know that your enjoyed with our resort. we hope to see you again soon, Warm Regards, Q Signature Samui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2011

This trip to Koh Samui was my wife and I second time to the island and the third time we stayed a Q Signature (we stay a few days at the start and a few and the end of our trip). The staff and service has always been exceptional however the staff went above and beyond what I would expect during our stay and the end of March during the Flood and I would like to take this opportunity to thank them all very much for there hospitality during this trying time especially the managing director Tong.
The resort its self is exquisite and I would highly recommend staying in any room at this resort. However spend the extra money and treat yourself to some luxury and stay in the Lotus Private Pool Villa, with your own private pool just off from the king bed and an outdoor spa.
The hotel is in a great position on top the hill at Chomong and a quick 5 minute ride into chaweng or 5 minutes in the opposite direction will take you to Boput and the Fishermans village.
I would highly recommend this hotel to anyone planning a visit to koh samui and can not wait till my next trip.

  • Stayed: March 2011, traveled as a couple
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1  Thank danielobrien81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear danielobrien81, We thank you, we appreciate your review published on tripadvisor and glad to know that your enjoyed with our service. we hope to see you again soon, Warm Regards, Q Signature Samui

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Reviewed April 2, 2011

My wife, 9 month old baby and I came to Samui for a short vacation last week and initially stayed at another resort. After it poured for few days in a row we decided to cut our vacation short and head back home. We had not yet realized how badly flooded the island was and after 5 hour wait at the airport we were told that we would not be able to leave, probably for days. I asked for hotel on the hill (lower elevation properties were already getting flooded) and they recommended Q Signature.
The whole island then went dark with main grid out, and because all the flights and ferries did not operate for few days, the supplies of food, water and gasoline were running short. Obviously we were quite concerned about the baby since we did not have enough baby food, diapers etc and the roads became impassable.
At the worst of times, staff at Q Signature stepped in, preserved little fuel they had for a couple of hours of generator power a day, secured enough food to feed the guests and took extra care of our baby.
Mr. Kasri Chetty was particularly forthcoming, helped us get baby supplies, made sure we had cooked milk and boiled wated throughout the stay and calmly took care of everything we needed.
Overall, I would have to say that the entire staff, led my Mr. Damrongsak Kiewpeng, were just phenomenal, and even though I am sure they all had their own families and properties affected by the flood, they made sure their guests were safe and taken care of.
If we go back to Samui it would definitively be to this resort.

  • Stayed: March 2011, traveled with family
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1  Thank Ogi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, General Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear Guest, We and Mr. Damrongsak Kiewpeng our Managing Director would like to say thank you, we appreciate your review published on tripadvisor. we hope to see you again soon, Warm Regards, Management Team

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Reviewed March 27, 2011

My partner, myself and our great friends (one turning 50) wanted to stay somewhere special for his birthday and we did just that. Q Signature (villa) was amazing, we had enormous bedrooms, bathrooms, our own private pool, etc. The resort was fantastic, amenities amazing, located on top of a beautiful clifftop, we had panoramic views of the coast from our windows. It felt like sitting on top of the world in our own private wonderful space - a MUST visit for that special holiday.

  • Stayed: March 2011, traveled as a couple
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Thank Janine019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qsignaturesamui, Manager at Q Signature Samui Beach Resort, responded to this reviewResponded April 20, 2011

Dear Guest, We thank you, we appreciate your review published on tripadvisor. we hope to see you again soon, Warm Regards, Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Q Signature Samui Beach Resort

Address: 24/73 Moo 5, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#85 On the Beach Hotel in Bophut
Price Range: $38 - $111 (Based on Average Rates for a Standard Room)
Number of rooms: 123
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Also Known As:
q Signature Samui Beach Hotel Bophut
Q Signature Samui Beach Resort Ko Samui/Bophut

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