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“Trip to Italy”

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Araba Fenice Village
Ranked #3 of 6 Hotels in Torre Dell'Orso
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Trip to Italy”
Reviewed June 28, 2012

Nice place and nice location. Staff is very helpful and friendly. Prices are reasonable and the restaurant is good. Recommended.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pavel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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783 reviews from our community

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Rating summary
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  • Service
  • Value
  • Cleanliness
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English first
Chelmsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 15, 2011

Upon arrival we found an apartment advertised as sleeping 5, 1 bedroom, was very small and only suitable for two adults and 3 small children at best, we had booked for 4 adults. Cooking facilities consisted of 2 small hotplates nothing else, no oven or microwave. Second surprise was a 40 EURO charge per person for facilities,what facilities? pool, tennis courts, open air "bar" and entertainment !!! Next the private beach for which one must pay 17 EURO per day for the umbrella + 2 sunloungers, if you do not pay for these you cannot use the private beach, we were ejected from the beach on the first day as we did not want them !!!! To swim in the swimming pool one has to buy a cap at 2.5 EUR. With regard to entertainment, it was for children and Italians, the whole hotel is ONLY geared up for Italian families not foreigners, the saving grace being my wife speaks Italian and said the entertaiment was good if you were an Italian national. The entertainment was in an open air theatre and very loud. competing with another hotel and very loud until midnight. In fairness the staff tried to be helpful. On arrival we were told there would be an information meeting that evening in the reception area. We arrived and nobody was there to greet us, we wandered to the entertainment area and were told the so called entertainment was the information meeting but it only consisted of a small show if you could call it that, when questioned the staff said there was no information meeting as we understand it. The hotel restaurant was ok at 20 EUR per head including local wine but with limited menu and one has to book in advance. We were not informed of any of the facilities or surrounding attractions, transport or organised trips. On the plus side the area is beautiful, the beaches great and the sea very clear. The local village is typical and not commercialised. Small supermarkets but beware only one bankomat which is not always working. Lovely helpful local people if you speak Italian. One joy was a pizzeria / restaurant 100 metres from the hotel called Vesuvio 3 which is of the highest class and very reasonable prices which we only found on the last night.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank peterluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland, Australia
Level 5 Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 25, 2011

Resort Information says: "Clearly visible from the Road". It is NOT. When we did find it, unloaded the luggage and walked through the front door, the musty smell is the first thing I remember. The staff looked at us and our paperwork as if it was the first time they'd seen either. The first words the staff spoke to us were "There is a cover charge of 115 Euro for use of the facilities". When I asked if any other guests were staying at the resort, the receptionist pointed to the key rack to show the arrival slips and said that others would arrive later today. I asked to see the room and was taken along a long dark corridor to quite a spacious one bedroom apartment with a tiny kitchen, very little natural light and NO view. My husband and I decided not to stay. The staff did kindly give us wireless access so that we could find alternative accommodation.

  • Stayed May 2011, traveled as a couple
    • Location
    • Service
Helpful?
2 Thank RaineandAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Araba Fenice Village

Property: Araba Fenice Village
Address: Viale dei Saraceni, 73026 Torre Dell'Orso, Melendugno, Italy
Location: Italy > Puglia > Province of Lecce > Melendugno > Torre Dell'Orso
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Torre Dell'Orso
Price Range (Based on Average Rates): $
Number of rooms: 150
Reservation Options:
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Also Known As:
Araba Fenice Village Italy/Puglia

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