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“Good service helped make up for other shortfalls”

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Hotel Colinas del Sol
Ranked #3 of 4 Hotels in Atenas
Certificate of Excellence
Reviewed April 24, 2014

Nothing fancy about the rooms. The bed was two twins pushed together with an uncomfortable hard ridge between them. No a/c and it was a high ceiling so the ceiling fan didn't deliver much air. Parking was somewhat inconvenient because you couldn't park next to your room, they only had unsecured parking lot at the bottom of the hill and we had to roll and carry the luggage up. Priced a bit high at $70 per night (breakfast included) but their service was good so that helped bring their score up to average.

  • Stayed: April 2014, traveled as a couple
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1  Thank hiker55031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Director de Recepción at Hotel Colinas del Sol, responded to this reviewResponded April 26, 2014

Thanks for being sincere with your opinion, y we always keep in mind all aspects in order to keep on improving the hotel. When it comes to the parking lot although it is an inconvenience being away from the rooms, it is a secured place, we have guardians always checking the place and up to date we haven't experienced any incident. I want to take this oportunity to let you know that your opinion will be taked in count, specially now that we are remodeling and constantly changing in order to keep or even improve our national score of 4 stars.

Ivan Alvarado
Reception
Hotel Colinas del Sol

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37 - 43 of 105 reviews

Reviewed April 15, 2014

My husband and I enjoyed our first stay in Atenas at Hotel Colinas del Sol. I found the staff to be extremely friendly and accommodating. The food was delicious and the chicken and mushroom penne pasta will go down as one of my favorite meals dining out!!! The property was very private and filled with beautiful birds and tropical landscaping. The hammock located on the private patio was very relaxing. My only suggestion would be to improve the mattresses and pillows. We found them to be uncomfortable and did not get a great night's sleep. I would give it 5 stars if the linens and beds were upgraded.

Room Tip: Rooms located up above the property have an amazing view of the mountains
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  • Stayed: April 2014, traveled with family
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Review collected in partnership with this hotel
2  Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Director de Recepción at Hotel Colinas del Sol, responded to this reviewResponded April 17, 2014

Thank you very much for your great review!

We appreciate the fact you're being 100% honest with us about your stay, and I can assure you that you opinion is taken into consideration for our improvement, specially now that we are about to hit low season and will invest into the improvement of our infrastructure.

Your opinion really matters to us, thanks!

Ivan Alvarado
Reception

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Reviewed April 5, 2014 via mobile

Hotel was lovely and the employees were incredible but the manager was always very rude and unhappy. Shouldn't be working in a place with people if you never smile. Food was good and hotel was always clean. Pool was always clean. Breakfast could use a bit more diversity.

Stayed: April 2014
2  Thank Vancouverborngirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Gerente at Hotel Colinas del Sol, responded to this reviewResponded April 8, 2014

Dear Sir, I am very sorry for any incident that happen during your stay. I appreciate your feedback and at the same time can asure you we are going to use it to improve the experience
of staying at Colinas del Sol.
We hope to welcome you again soon.
Birgitta Paul
Manager

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Reviewed March 6, 2014

I have stayed at Colinas del Sol 5 times for a month each time. I have found such a vast improvement since the new manager/owner took over: a wonderful new chef, better outside lighting, new linens, hairdryers and TV in cabins and a complete re-do of the pool. Birgitta, the new manager/owner should be proud - she has made Colinas del Sol a top-of-the-line resort which caters to all ages. Breakfasts include everything from 3 kinds of cut-up fruit, rice and beans (the Tico staple), scrambled eggs, dry cereals, yogurt, toast, jam and peanut butter, orange juice and an endless supply of wonderful Costa Rican coffee. Lunch and dinner menus are varied and all selections are delicious and priced very reasonably. Lastly, most of the staff speak a little english and all staff will go out of their way to accomodate your every request.

Room Tip: Somewhere in the middle of the lower level cabins (4 or 5) is best. You won't hear cars coming i...
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  • Stayed: January 2014, traveled with friends
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1  Thank Danae P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Propietario at Hotel Colinas del Sol, responded to this reviewResponded March 10, 2014

Thanks so much for your recomendation. Very glad you liked our changes. Hope to welcome you again soon.

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Reviewed December 27, 2013

This is a great place if you want to be in a secluded paradise. I discovered one of the most amazing birds there, called the oropendola. Wonderful.

I just wish they had bigger pillows.

And fewer ants.

  • Stayed: December 2013, traveled solo
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1  Thank MardiRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Gerente at Hotel Colinas del Sol, responded to this reviewResponded January 29, 2014

Thanks for your nice review. Hope to welcome you again soon.
Best wishes

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Reviewed December 22, 2013

The location is pretty good. It's the nicest close place to downtown Atenas but the good views are owned by the nearby homes and not the inn. The entry drive and parking is very rough and unimpressive. The dropoff area is small and not very special. The rooms are nice sized and it's great they have a kitchenette but they could be modernized. The doors and screens do not work well but the rooms and patio are nice as is the landscaping. The restaurant is a nice communal gathering area and the owner and staff are very nice.

Room Tip: Choose the rooms closer to the entry to get cell service.
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  • Stayed: July 2013, traveled with family
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Thank garybuilds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Director General at Hotel Colinas del Sol, responded to this reviewResponded December 25, 2013

Thanks for your review. Parkingground was just redone. And rooms are repainted this month.
Sorry did not like our kichentette. It is made for basic needs.
You stayd in one of the rooms near restaurant and pool. The rooms up hill have a few on the valley to the volcano poas.

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Reviewed December 22, 2013

Colinas del Sol in Atenas, is a beautiful place. I loved the bungalows!!!! Everything was so clean and cozy. The view is awesome. The nights are peaceful. The owner is friendly and extremely helpful. Lovely swimming pool, perhaps on of the best in Costa Rica. Breakfast includes always fresh tropical fruits! Delicious and refreshing and ...healthy!!!! I wouldn't recommend a better place to stay in Atenas. Colinas del Sol isn't just nice pictures. It's really a wonderful and peaceful place, so nice and clean. Familia Jorge Sancho

Room Tip: A room with a view no matter towards where
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  • Stayed: October 2013, traveled with friends
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1  Thank Olga L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_colinas, Propietario at Hotel Colinas del Sol, responded to this reviewResponded December 25, 2013

Thanks for your nice words. He hope we can welcome you again in our hotel

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Additional Information about Hotel Colinas del Sol

Address: Calle Boqueron | 600 Metros Este Del Gimnasio Del Liceo, Atenas 20501, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Atenas
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Atenas
Price Range: $61 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Colinas del Sol 3*
Number of rooms: 15
Official Description (provided by the hotel):
Sins last year 2012 we got 4 stars under international standard form the localICT Instituto Costarricense de Turismo. ... more   less 
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