This stand - alone restaurant is conveniently located on the way to Los Banos Laguna , literally translated as The Baths. Los Banos is famous for the hot spring resorts that have volcanic heated water carry sulfur and minerals up the surface which claim to have healing properties. I myself go for the relaxation derived by soaking in a hot pool and enjoy the day with my 5 year old son and wife. We go once every two months for a quick de-stress for a day since its only an hours drive from Makati.
We've been stopping at Rsm and have made it our favorite on-the- way spot for lunch so we've eaten there numerous times. At first, the food was good although I never l liked the coffee. It was always stale, brewed in a large batch and warmed over till all gone. Not a good cup.
Anyway, the buffet food is prepared in the same way, which is why we never serve buffet anything at Anytime in the three hotels I manage. There is always an over supply and it's very tempting to cut back on wastage by re-hashing the food not consumed rather than giving it away at cost to employees. McDonald's and other fast food establishments simply throw away unconsumed food after a set standard time.
So at first Rsm made the batches smaller for the buffets since they expected fewer customers, but as they became more popular, they started increasing the food batches. This requires discipline in handling left over food. Throw it, sell it to employees at cost or whatever. Rsm seems unable to adhere to standards.
On this outing, the food was tough, the beef dish salty from having stewed too long in its own sauce, and wonders of all, the portions were so small so as to make the meal unsatisfying. You'd think they'd want to dispose of old food by heaping it onto customers plates.
The pricing reflected their self bravado spawned by an obvious increase in customers. Theyve doubled parking capacity and also doubled parking attendants. As such prices have likewise followed suit. It had almost doubled in price so the unsatisfactory meal now was also over priced. Today, the lace was not full, in fact it was a pretty sparse crowd considering peak lunch period.
Then too, they have a fairly large seating area that sits about 100 easily in the main dining, and another 100 in side wings, plus another 100 in the outside shaded area.
Their staff is adequate, well trained, and very attentive. However, the air conditioning was again half on, probably trying to scrimp on energy. So it was uncomfortably warm despite the numerous electric fans blowing warm air about. Also, no Internet wifi which is pretty much a given nowadays for restaurant that do serve alcoholic beverages at night. They have live band singers so they're segueing into nightclub entertainment. Can't imagine I'd ever stop by for a beer or two. It's the same old story of departing from the core strength and trying to be too much for too many.
Sorry to say, but we have found Another start up restaurant serving practically the same Filipino cuisine and they are what Rsm was two years Ago-- eager to capture a market and paying closer attention to detail. As such, we have decided to pass by Rsm from now on.
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