Having returned from a 10 night holiday to this hotel on the 23rd July this is the first chance we have had to look at the reviews. This hotel does not deserve the bad comments made from other people. We had a great time at this hotel. It was clean, the staff were great - you just need to speak to them politely and ask for things rather than expect or demand. The reception staff, especially Davinia couldn't do more to make your stay very comfortable and enjoyable. The same can be said of the bar and restaurant staff. Unfortunately there is only one person serving at the bars but if you are polite and ask for a drink you will get one almost immediately. Unfortunately as the bar is all inclusive people go to the bar and ask for 20 drinks at once- and we did witness this- sadly all from British people who wished to simply get drunk very quickly and consume as much alcohol as possible.
Do not let other reviews put you off this hotel, it is lovely, there are plenty of beds and chairs by the pool, again the Brits "bag" the beds by 9am if they can. However, there are always chairs and tables vacant and Ambrose at the pool bar is happy to serve you drinks and snacks if you simply ask her politely! (i.e. manners)
The views from the room were great and there was always something to entertain you if wished or you can sit elsewhere in the hotel to have some "quiet" time. The food was fantastic every day. There is always a large variety of salads and hot food. There is always soup, at least 2 different types of fish - superbly cooked, meat - at least two or three different dishes and cooked in front of you, always chips and pasta available and different types of veg. I personally don't know what more you can ask for. The sweets were a bit samey but there was always a variety of cake, ice cream, jelly and blancmange and fruit.
The sea - yes the sea is cold but we would be concerned if it burnt our skin wouldn't we?! It was lovely, the sea was clear and there were lots of children in it, the sand was hot but that is to be expected when the sun shines - one reason we go on holiday!!
The animation team - yes they were Dutch but very good English and very nice too. The only thing we would suggest to the hotel is to have tea and coffee facilities in the rooms - but again if you ask reception they can provide you with a kettle.
All in all a fab hotel and if you want reps then stay in the UK and go to Butlins! The staff did everything a rep could do. We would definitely go back to this hotel. We had a lovely time.
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- Also Known As:
- Paradise Costa Taurito Hotel Mogan
- Costa Taurito Mogan
- Paradise Costa Taurito Gran Canaria/Mogan