I contacted the hotel before we arrived to ask for firm mattresses (as I had read on Trip Advisor that some were too soft ), for directions from airport and more importantly to inform them that my teenage daughter had broken her leg so asked if we could be on the ground floor.When we arrived every need was met and although our two rooms weren't quite together we were very near reception so avoided the need for long walks to and from facilities. Not bad for height of Summer season! The rooms were spacious and clean and when we returned from breakfast each morning they were clean and tidy (which is saying a lot with my 3 kids in theirs!) The pools were lovely, the main one had an activity for all the family and the beachside one was picturesque. Lifeguards both at pool and private beach were fun and helpful, dishing out first aid on many occasions to my son and husbands football wounds. If the staff saw my daughter struggling they gave her a lift in the resorts little vans. The manager was constantly around over seeing mealtimes etc. He was extremely approachable and very kindly gave us a freemeal and drinks pass on our last night as we had a very late flight. The resort itself was extremely clean, staff friendly and very helpful and great choice of food (and we are consider ourselves foodies!). The breakfasts were especially wonderful with the chefs serving up copious amounts of fresh pancakes and waffles. One very helpful extra was a kids food area for under 13s. Although we were only halfboard our son (12) could eat all day whenever he liked, which he did often with his new friends after bouts of swimming, football, tennis, water polo etc etc!
Plenty of fresh fruit and veg. If I had to be picky I have to say we were surprised by the amount of Russians and at times felt rather outnumbered (I.e in the buffet there wasn't a lot of queuing! ) But this in no way detracted from a wonderful holiday and I would not hesitate to recommend Pilot Beach.
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- Also Known As:
- Pilot Beach Hotel Georgioupolis
- Hotel Pilot Beach
- Pilot Beach Resort Crete/Georgioupolis