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“location compensates for incredible pitfalls in service ... (I guess)”

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Hotel Solitudo Lastovo
Ranked #1 of 1 Hotels in Lastovo Island
Reviewed August 14, 2012

If you end up choosing this hotel, you are clearly aiming out of the beaten path and, even more clearly, willing to put up with a lot.

It is likely you will be picked up by a free shuttle service from the ferry (3 km from hotel), but try to confirm your need for a pick up in advance by email.

Unfortunately, we encountered strange attitudes of the hotel personnel, bordering rudeness, especially the afternoon receptionist. On one occasion, I returned early to the hotel and wanted to take a shower, but my absent partner had our key. I asked the room to be opened for me. I was advised (literaly) to ”take a walk”. I had to sit down in front of the room and wait for my partner, in the state I happened to be there and then (sweaty and tired). We talked to other guests that shared our quite similar experiences and had a few laughs.

Book through internet, as the hotel will just cancel you on the phone. Also, dont phone them with your questions from somewhere on the island, just write down a number of taxi service asap.

Hygiene of the room was the worst I ever encountered. A glass covered with "disinfected for your protection" sign had 0.5 cm of someone else's toothpaste leftovers inside (etc.)! Perhaps bring a small disinfection spray with you. Towels and linen stay unchanged for days, same with stingy and cheap selection of soap and shampoo. I wonder if there is lack of fresh water on the island, however. I do not mind keeping the same towel for two-three days for a greener planet, but linen was all sweaty. Was changed once during our stay, which was more than one week.

The room had a fridge with no freezer compartment. The fridge seemed to work only a bit, but we apprecited the option. The TV reception was unstable and particularly bad in the evenings, the only exception being some quite exotic Eastern European stations with languages we did not understand – anyhow, bring books to read! There is a good, working airconditioning device, not even particularly loud (but bring airplugs just in case), which allowes temperature adjustment. We appreciated this tremendously. Even more so, surprisingly fast and free working wi-fi, but for reception you need to sit in the attached restaurant, as no wi-fi is to be found in the rooms (but hey! Free wi fi!). Toilet paper is 2 layered and …, so evalute buying your own. You will find 3 layered toilet paper in common areas and toilets of the hotel (near dinning area).

On the common dinning terrace, you will be met by army of wasps. I have no idea why they dont set out traps for them, as they are a big bother for many guests, as soon as they open the tiniest smelly thing, but stay and eat inside!

Breakfast gets quite boring after 3 days, but you can probably bring some other food to keep it interesting. Many guests fight over croissants, which are served in small amounts and offered rarely, so they are ”the item” and some guests would take large amounts to put on their table as a winning trophy. Take my advice: stay away from croissants, they are not worth it at all. There is tea (!), but cups are for coffee (small) and I only saw black tea for 2 days. Large variety of herb tea and green tea to choose from, though.

We liked the service of some personnel that made our stay nicer: Rosa (morning shift) at the reception, Sasa and Alan (serving us meals) and Josip (serving us drinks). There is an offer of half board, meaning you get a 3 course dinner for 10 Eur extra. We think this was good value for money, if you keep your days busy and sporty and dont always have time and energy to visit nearby restaurants (there are about 3 nearby). Note you are not obliged (!) to take your entire vacation half board: you can combine a few days with breakfast only and then switch on to have dinner as well. This we liked a lot. Unfortunately, 3 persons were serving meals, while only one person was serving drinks, which caused quite a delay in when everyone was getting their drinks – usually at the main dish, but never at first dish. The management should definitely consider allocating another person to help out with the drinks.

There is a small shop at the hotel for small necessities and basic food, a bigger shop is available (with awful service and rude personnel) 3 km away in Ubli. A private person is offering trips with a boat to a nice beach Saplun, where lunch (fresh fish and salad) is also served - highly recommended one day activity. There is a ”Flintstones” restaurant on a nearby island Mrcara (W from Pasadur) in the summer. You can reach it by rented boat or, if experienced, with kayak.

Note the bicycles the hotel rents are in an unacceptable state and most of them in need of fundamental repair (pedals falling appart, seats cannot be fastened and some of the bikes stay punctured for days).

Despite of big posters inside the hotel, where proper sea kayaks are featured on the photos, the two kayaks they have for renting are "sit on top" Tri-Yak type with very small, but severely leaking storage compartments, so bring a professional dry bag with you. Do not put any sensitive equipment in these kayaks (such as cameras) – we stopped one couple from ruining their camera. The paddles are very bad (I almost hurt my arm!), so don't plan longer trips. We desperately tried to find more proper kayaks, as we are quite experienced, but to no avail. I believe better paddles could help.

Note it is possible to put your own kayaks on the ferry from Split. We believe Lastovo has an excellent kayaking potential, provided you are at least mid-experienced level and can handle some waves and understand the risks of the weather in Adriatic sea. Note good landing beaches are scarce. The islands are very steep with sharply erroded rocks surrouding them. Swimmers, pack your swimming shoes.

Any information is very difficult to obtain, especially from the afternoon receptionist (best case you will be advised to phone somewhere yourself), so be inventive. Get a map/information in the tourist office in Ubli/Lastovo city. It took us 3-4 days to figure out the proper ferry scheduling for leaving the island, so if you are not sure about your departure, allow for some extra days. We travelled back 2 days through touristy island Korcula and Mljet. We can only hope that Lastovo will never ever become like Mljet, which is literally turned into ”a plastic golf course”. But you can of course get any tourist service you can imagine on Mljet + about 1000 bikes to rent.

Do not miss buying fresh fruit and produce if you see a stand somewhere. A woman in front of the hotel sold us one litre of very good wine for 2 Eur. But she only appeared one night.

If you want a hotel, Solitudo is your only choice in Lastovo anyway. Unfortunately, there is not much pressure for them to improve the service and I have to say I both understand it and appreciate it, as this might keep the tourist crowds away for a while. This is a harsh/uncomfortable climate for tourists to survive and I hope it stays that way. At least for a little while.

Room Tip: Rooms with a terrace have an entry for terrace only and one old fashioned key only. Rooms with balco...
  • Stayed: August 2012, traveled as a couple
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6  Thank anaiiis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 - 35 of 62 reviews

Reviewed August 3, 2012

Wow-what an amazing spot!. Well and truly off the beaten path which made it much more attractive. The reception staff were exceptional, helpful and very friendly. I would highly recommend this hotel and the area.
Would be a great place for newlyweds :o)

  • Stayed: July 2012, traveled with friends
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Thank Kelvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis O, Guest Relations Manager at Hotel Solitudo Lastovo, responded to this reviewResponded June 2, 2017

Dear, thank you for your kind review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2011

Hotel Solitudo has a superb location at the junction of the island coast and with a narrow bridge across to the very nearby next islet. The turquoise seas here are a lovely vision.

On the positive side, there are sea canoes and bicycles for rent, and the cafe bar has free wifi. There are several nearby places which are good for coastal walks. Staff are pretty good and helpful all round.

On the down side, the rooms don't really match up with the location. The rooms are really small and, rather oddly, do not even have 1 window (why build a seaside hotel without windows?!? - call the designer back and have a word!).

The restaurant is rather basic but not by any means bad. The breakfast has a pretty wide selection for non-vegetarians but I was scambling around somewhat looking for things I could eat.

  • Stayed: May 2011, traveled with friends
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10  Thank Zambezikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis O, Guest Relations Manager at Hotel Solitudo Lastovo, responded to this reviewResponded June 2, 2017

Dear, thank you for your kind review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2010

Beautiful island. Hotel was basic and lacking charm but it is an concrete block surrounded by natural beauty of the island. Tha staff were lovely. the rooms very clean but basic. the breakfast was awful (worst coffee I have ever tasted!!) but there is a lovely restaurant besides the hotel which serves lovely coffee.
Go there for the surroundings. it is very very beautiful.

  • Stayed: September 2010, traveled as a couple
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1  Thank puddle72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis O, Guest Relations Manager at Hotel Solitudo Lastovo, responded to this reviewResponded June 2, 2017

Dear, thank you for your kind review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2010

Relatively small and the only hotel at the island. The location is simply divine, in a deep bay, protected form the high sea.
The accommodation and the service respond to the 3* hotel. They are not even trying to be something else. The improvement is obvious every year – now there are rooms with air-condition and a small fridge (empty though). One can even use internet in the hotel for a small fee. Hotel beach is very small, but ca 20 m from the main entrance. There is no big traffic so the kids are safe, even playing alone around. In the evening there are 2 menus to select from and this is agreed one day ahead. Seafood is rarely fresh if you are on the half board. There is great terrace for dinner and outside guests are mixed with the guests from the own marina and those on the half board.

  • Stayed: July 2009, traveled as a couple
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4  Thank brma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis O, Guest Relations Manager at Hotel Solitudo Lastovo, responded to this reviewResponded June 2, 2017

Dear, thank you for your kind review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2010

the landscape around Pasadur is very natural and pleasant - the hotel, a restored building of the communist area rather spoils the wonderful surrounding; the standard of the food in restaurant is far below that of other restaurants on the island - AND we got cheated badly by the waiter! A very annoying experience!

  • Stayed: June 2010, traveled as a couple
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2  Thank Mizzelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2010

Staff pleasant, room small but quiet, the problem was mosquitoes; food average , but the quiet setting with lovely unspoilt beaches & walks compensated

  • Stayed: May 2010, traveled as a couple
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2  Thank maread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Solitudo Lastovo

Address: Pasadur bb, Lastovo Island 20289, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Lastovo Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lastovo Island
Price Range: $56 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Solitudo Lastovo 3*
Number of rooms: 72
Official Description (provided by the hotel):
Hotel Solitudo is located in the small settlement of Pasadur, where the two most attractive bays (Velo Lago and Malo Lago) meet, on the island of Lastovo, one of the most stunning islands of Dalmatia. It is precisely because of this fact that the hotel is surrounded by a lush pine wood, stunning natural beaches and a crystal clear sea. The part of pristine nature, however, it can be proud of above all is certainly the stunning submarine area, rich in untouched flora and fauna, and the historical points of interest from the old antiquity. The hotel has recently been completely renovated and has a capacity of 60 hotel rooms and 12 hotel suites. All rooms have a view of the sea. Rooms have private bathroom, satellite TV, mini fridge and all are air-conditioned. Most rooms have a balcony or terrace. The hotel's beach is situated some 20 metres from the hotel. There is a yacht marina in front of the hotel, the hotel has a diving centre with diving school. The Hotel Solitudo is an ideal choice for travellers in search of tranquillity, a clean sea, untouched nature and the option of an active vacation. The people who delight most in visiting us are nature lovers, who come, above all, to get a real break from stress, far from the hustle and bustle of the noisy city. ... more   less 
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