Our lunch was free (thank god) because we had an Amazon voucher. Our table was reserved for us as was a high chair for our baby daughter. However, we had to line the high chair with a muslin cloth and clean it because it was in a disgusting state. That in itself was enough to ruin the experience! I felt there were too many tables in the room and we struggled to get our pushchair (and the highchair) in a suitable position so as not to obstruct other tables or diners. The room itself was a bit dated and could have done with a spruce up. On to the food, well it can only be described as average at best. I had fish and chips which was ok, the fish was a little overcooked but other than that it was fine but nothing special. We get better fish and chips at the local chippy. My partner had the cottage pie which did not look very appetising when it arrived. The mashed potato was all mixed in and it simply looked like one big sloppy mess! We couldn't even be bothered to complain because it hadn't cost us anything and we just wanted to finish our meal and get out of there! The one positive note was that the girl behind the counter taking our order was very polite and dealt with our order very efficiently. Apart from that, it was terrible. Never, ever again.