We went to the piano last night - the setting is beautiful and the food was very good - however the service was appalling - we had barely sat down when the waiter was over to get our drinks order - we said we hadn't had time to look at the drinks menu and he was very off with us. When we came to order the main course three of us asked for the special and were told they weren't doing the special - we queried why it was on the menu and then we were told it was on after all. We also ordered puddings and realised that we had been given a pudding we hadn't ordered so when we queried it the waiter blatantly lied and said he had told us the pudding we wanted wasn't availab le so we were getting something different - he so didn't tell us that - my friends had different puddings and discovered there were puddings available that they hadnt even told us about. While we were there one of the waiters really laid into a young girl because he tripped on a chair and told her off because her boyfriend hadn't tucked the chair under the table. I know we are all human and make mistakes but the waiters were not in the least bothered or apologetic about any of this - the lovely setting and food does not make up for the absolutely appalling service we received.
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