We stayed as a family of four. My son was in the men's national golf tournament. so, if you like to golf you will enjoy the golf course-- fabulous view. I think there is great potential in this hotel but most at the front desk are not that accommodating or informative. We were told when we made the reservations that there is a pull out bed from the couch. It was the absolute worst mattress to ever sleep on. I called the first night to ask them what options we had since the mattres was horrible. The front desk told me there are cots we could have. I asked what was the mattress like on these cots -- I was told not much better than the pull out -- so I declined the cots. To make a long story short, we approached a few times the front desk workers on various days -- and were essentially told the same thing. It was on the last night that a more informed worker told us that the cots had mattresses just as thick as the full mattress. So, we got the cots for just the one night. I have to warn you that the full matress is not that comfortable but alot better than the pull out. There was also construction noise that you could hear in the early morning.
Overall, I would not recommend this hotel -- very pricey for the type of service and quality of sleep.
The facilities were not that great -- the pool area is shared by residents in the nearby homes (at least that is what I was told from some of the locals) -- there are kids running around and around the hot tub -- and no supervision. We would not go back here. I have stayed in better Holiday Inns for alot less and had better sleep and much friendlier staff.
This is the first time I have written a reivew on tripadvisor -- I have to warn people.
- Official Description (provided by the hotel):
- The Westin Bear Mountain Golf Resort & Spa, Victoria hotel features 36 holes of Nicklaus Design golf. Indulge in a beauty or wellness treatment at the accredited Sante Spa. ... more less
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- Also Known As:
- Westin Bear Mountain Victoria Golf Resort And Spa
- Westin Bear Mountain Victoria Golf Hotel Victoria
- Westin Bear Mountain Victoria Hotel
- Westin Victoria
- Victoria Westin