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“Nice Hotel in the Greater Victoria Area”

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Westin Bear Mountain Victoria Golf Resort & Spa
Ranked #1 of 2 Hotels in Langford
Certificate of Excellence
Vancouver
2 reviews
“Nice Hotel in the Greater Victoria Area”
Reviewed April 14, 2008

Stayed at this hotel twice. A lot of construction right now so perhaps in 2009/10, everything will be complete.

  • Liked — It's a WESTIN!
  • Disliked — Construction
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kcengage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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686 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Alberta, Canada
Level 4 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 5, 2008

For our 15th Anniversary we decided to go golfing and picked this resort. What a fantasic place to stay and golf. Yes, there is lots of construction going on but it never bothered us one bit. We stayed in a one bedroom in the fairways building and it was gorgeous. Everything you would want and more. We ate every night but one at the each of the restaurants. All were good, but the sushi restaurant was not our thing. Service everywhere at this resort was really good. They went out of their way to help with anything you needed.
Now golf, we loved every minute of it. It is a very tough course if you are not playing well. Would love to stay and play here again someday.

  • Liked — The bed
  • Disliked — The sink in the master bath. No room for personal things
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mauilvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Rock, Canada
Level 5 Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 14, 2008

We just returned from The Bear Mountain Westin and I had to write in my review while it's still so fresh in my mind. We stayed in the Fairways building and had an amazing experience. Our room was great, the Heavenly Beds were just that and the service was impeccable. We ate at the Copper Rock restaurant and that was worth the drive to Bear Mountain alone. Some other reviewers have complained about the construction going on around the resort, but we were not at all bothered by it. I can't wait to return later this year and try out their golf course - it looks amazing!!!

  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank modefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 3, 2008

While it's being touted as a four star hotel/retreat high in the natural surroundings of Vancouver Island it is, unfortuantely, neither.

The later can be said to be true, only if taken horribly out of context. Bear Mountain is part of a multi-million dollar resort/suburban development being undertaken (and expected to be finished within 3-4 years) and as such most of the natural surrounds have been stripped away and are well out of the reach of the resort to be considered part of the surrounding. It would be like Toronto boasting access to Montreal's vibrant French culture.

As I mentioned, the construction of this resort/development is ongoing and as such the noise and pollution levels are a constant interference. While I tried not to let this impact the review (there are many more negatives to take into account) it should be noted the peaceful serenity that is described in the advertising won't exist for at least another five years, if ever.

The rooms themselves, were servicable, but completely without sophistication. For $300 a night, one would expect some class and warmth, but neither is to found. It is as if someone went shopping at Winner's Homesense for the fanciest looking baubles and decorated the rooms in this manner without regard for asthetic taste. Added to this is a tiny patio (unused thanks to the aforementioned noise and air pollution), awkwardly narrow rooms and a video screened faux-fireplace that wouldn't suite a trailer park.

The food and service were quite nice. The salmon in particular was some of the best I've had and the staff were very genial.

All in all, this was a disappointment. I had originnally given it three stars, but after writing the review I realized how overly generous that would be. I doubt I will ever return and I do not recommend it to anyone.

  • Liked — The service
  • Disliked — Everything else
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RobDuncanVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coquitlam, British Columbia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 1, 2007

We have stayed at Bear Mountain three times now. The first two times we stayed in the Fairways building because the construction of the Clubhouse building was not finished yet. For our last visit we decided to try staying in the Clubhouse building. Overall our stay was still quite good but we found the Clubhouse has a few disadvantages over the Fairways. First of all, the Clubhouse has no underground parking so you have to park outside and walk in to the hotel (sometimes in the rain.) (The Fairways has its own fully secured underground parking.) Next, during our stay we needed to dry some clothes which had gotten wet so I looked for a laundry facility but apparently there is none.( The Fairways has a laundry facility on each floor. Also, during our stay the fire alarm went off at 7am so we all had to hurry down to the front of the building via the staircase only to find out that the alarm was triggered by a smoke detector set off by a cook who had burned some toast in the kitchen. Quite a hassle. I could be wrong but I don't believe there is a cooking facility (for room service) in the Fairways. I think the food is brought over from the Clubhouse. Also the Fairways has a shorter walk to the pool pavilion. Both buildings have very nice views and the Clubhouse does have the restaurant in it but the Fairways is overall a quieter building. All in all I preferred my stays in the Fairways building.

  • Liked — Very comfortable beds. Excellent views and atmosphere.
  • Disliked — Some construction activity.
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank Sevenof100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
278 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
Reviewed November 4, 2007

Stayed at the Bear Mountain for a small convention.
Its actually two buildings - the main hotel and an annex called Fairways about 200 yds away - which is a long way when its cold & raining hard [& remember this is high on a mountain in a rain forest] - so if you book specify the main building and get this confirmed.
Within the main building do be aware that some rooms are directly above the hotel ballrooms and soundproofing is minimal - many of our convention attendees had trouble sleeping - so request a higher floor or bring earplugs.

Our Fairways annex room was a strange, narrow confguration, cold because a] it faced & was in the shadow of the mountain, and b] the thermostat was directly above a badly positioned bedside light, which convinced it the room was toasty warm when it was actually freezing. Took a major struggle & insisting they call management to get the room changed to a warmer one facing the other way.
Pulling the drapes to let the sun in there was a layer of dust on all the furniture - first towel I picked up after a shower had one end badly torn, and pulling on a terry robe noticed someone else's lipstick on the collar... Yuck !
Food is average at best - menu is ambitious but quality certainly doesn't justify prices. And the water in the rooms is indeed $5.50 a bottle on top of that $15 a day amenity fee that Westin seems to be so fond of

  • Liked — Good golf course
  • Disliked — Bad housekeeping, annex a long way from hotel in rain, overpriced
  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank sewaterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 28, 2007

My husband and I spent 2 nights at the Westin because we wanted to play golf at Bear Mountain and the Stay-n-Play package was more economical , relatively speaking, than staying elsehwhere and paying the regular green fees. While we weren't disappointed, we were quite surprised by the amount of construction taking place in this area, however since we were playing golf or out exploring, it didn't phase us too much. The construciion wasn"t happening in the evenings when we were in our room and we were up early, so not that big a deal. I didn't lose an sleep over it, literally. Spoke to some local people who say the planned construction in the area will continue for the next 20 years !

We had a standard room with 2 queen "heavenly beds", which were just that....heavenly ! 2 nice size closets and a bathroom with a large tub and separate shower with dual shower heads and great water pressure !!
Towels and robes are plush and comfy. The room also had a counter with sink/microwave/dishes/glasses/mini fridge. Very nice, especially if you are planning to stay a few days. Balconies are super spacious and ours looked out over the 18th green of the golf course. Spent lots of time watching deer along the green in the evening !

I only have 2 negative comments, the first being the in room snacks/refershments are extremely pricey (who buys that stuff? )
and there is no sundry shop in the hotel. We were told there is a market being built on the property.

If you don't mind being at a resort still in the development stages, I would highly recommend this place. Also if you are taking a BC golf vacation then go for it ! The course is incredible !!

  • Liked — Comfortable bed, robes, towels, shower, large room
  • Disliked — Ongoing construction, pricey !
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank nylori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Bear Mountain Victoria Golf Resort & Spa

Property: Westin Bear Mountain Victoria Golf Resort & Spa
Address: 1999 Country Club Way, Langford, British Columbia V9B 6R3, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Langford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Bear Mountain Victoria Golf Resort & Spa 4*
Number of rooms: 156
Official Description (provided by the hotel):
The Westin Bear Mountain Golf Resort & Spa, Victoria hotel features 36 holes of Nicklaus Design golf. Indulge in a beauty or wellness treatment at the accredited Sante Spa. ... more   less 
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Also Known As:
Westin Bear Mountain Victoria Golf Resort And Spa
Westin Bear Mountain Victoria Golf Hotel Victoria
Westin Bear Mountain Victoria Hotel
Westin Victoria
Victoria Westin

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