Myself, husband and two daughters have just returned from a week's stay at this hotel / resort. Having read some of the other guests' reviews, I was compelled to write my own.
Although I agree with some of the comments made, I think it's fair to give an opposing opinion on some of them.
Yes, the rooms are not particularly well decorated, but are certainly adequate and what I felt was a massive plus was the amount of storage, ie. shelves etc., particularly in the bathroom, and also coat hooks. This may seem a minor point, but we stayed in a chalet in Val d'Isere in Feb half term, which we shared with friends, and paid a lot more money for, but there was nowhere to hang anything and nowhere to put anything in the bathroom....very irritating. So we found our room small but perfectly formed. Incidentally, we had rooms 302 and 303 and had no complaints with either the view or any noise - the balcony was a Godsend as it did get hot in the room and one day it was so hot outside, we pulled our chairs onto the balcony and enjoyed a glass of wine whilst soaking up some rays!! Having said that, I didn't like the fact that the balcony is one long shared balcony with no separation, hence security and privacy were compromised.
The shower room was perfectly adequate. There was no bath, but the shower was large and again, plenty of hanging space for towels etc.
I would agree that the rooms are not cleaned very well at all. I stayed in our room one morning whilst our daughters' interconnecting room was being cleaned.....it took no more than 10 minutes!!! This consisted of emptying the bins, folding towels (not replacing them), plumping the pillows and taking the duvet, folding it up and leaving it on the bed for us, the guests, to lay out properly. The room's shelves and TV were all very dusty.
We were also very short on toilet rolls and kept thinking that when the room was attended to the following day, this would be obvious and we would be left more, but we wasn't and ended up pinching a loo roll from the reception toilet.
A couple more negatives on the room is that the TV is pretty antiquated and could do with updating and also the pillows were awful....they completely enveloped your head almost covering your face. Again, irritating, but not a major problem.
The food: well, this was the highlight of our stay. The food was way above the standard we expected and there was plenty of it. The wine isn't the best, but, again, there's plenty of it and it does the job....not the place for wine snobs, but as my title says, you get what you pay for. The afternoon tea was a bit hit and miss, but we felt it was so close to the evening meal time, we didn't want much to eat at this time anyway. Having said that, when we did eat what was on offer at afternoon tea, we were very satisfied with the quality. We also felt breakfasts were more than adequate and did not have a problem with being asked to sit at the same tables all week....we made some very good friends in doing this.
Comparing it again to our chalet in Val, the food was far better here.
Because we fancied some better wine, during one of our trips to St. Anton, we popped into the Spar supermarket and bought some.....easy!!!
Our daughters thoroughly enjoyed the pool, table tennis and the pool table, although the pool table and all it's related equipment desperately needs renewing. I would suggest that the hotel reception holds onto equipment such as bats, cues etc. and loan them out as and when as we found that the bats and ping pong balls kept going missing as people (mostly teenage boys) kept them so as to 'hog' the table.
The winter garden is a wasted space and could benefit from either more table tennis tables or entertainment of some description.
It would have been nice to buy drinks from the bar before 4pm...not everybody skis all day!
Inghams offered a few excursions, but these were fairly low key and not sold very well. Of course, if you object to paying the cost of a trip to Lech, then there is a perfectly good bus service so everyone has a choice.
We did think it was kind of odd that we had to settle our bar bill by the Thursday....after this, the bar is cash only...not only annoying because we didn't have much cash and there's no cash machine in St. Christoph, but also it doesn't really make business sense as I'm sure people would merrily continue spending until the day of departure to the benefit of the hotel.
The boot room was very good and very convenient for the nursery slope, although we did find that one morning our skis and boots had been moved....not sure if this had happened by mistake or someone was playing a joke. I would advise using some form of lock if possible.
We were somewhat disappointed at the amount of pistes for beginners in St. Christoph and St. Anton. Myself and my daughters are relative newcomers to skiing and we incorrectly thought that both resorts had lots of green runs, only to find out by other guests that green runs in Austria mean cross country, not slopes for novices. Therefore, we felt the hotel's grading of 4 out of 5 for beginners was very misleading....this clearly related to the fact that it's located next to the ski school and the only nursery slope. Other than that, the easiest pistes are blues and some of these suddenly merge into reds....be warned.
I think that's about it, but the bottom line is that this hotel is excellent value for money. We paid £2,500 for this holiday and felt it was very cheap and therefore, did not have very high expectations, but the reality was that some of our expectations were actually exceeded. Also, all our travel to and from the hotel was seamless, comfortable and reliable....I thoroughly recommend Austrian Airlines.
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- Also Known As:
- Sporthotel St. Christoph Hotel St. Christoph Am Arlberg
- Sporthotel St. Christoph Austria/St. Christoph Am Arlberg