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“What an amazing place!”
5 of 5 bubbles Review of Penha Longa Resort

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Penha Longa Resort
Ranked #1 of 1 Hotels in Linho
Certificate of Excellence
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“What an amazing place!”
Reviewed August 20, 2013 via mobile

Or original intention was to find a hotel close enough to Lisbon, but far enough away that we didn't feel like we were in the city. We stumbled upon Penna Longa thought ritz Carlton website and figured the location looked right and being a Ritz Carlton property it had to be good.
After 5 days I can say this is one if our favourite resorts
anywhere. The setting is nothing short of magnificent, the food, service and overall atmosphere makes you feel lucky to have found it. Great property for families. Now going on day 6 I'm not sure i will actually make it to Lisbon as I just don't want to leave.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenhaLonga, Guest Relations Manager at Penha Longa Resort, responded to this review, August 26, 2013
Dear Guest,

Thank you so much for your review and for the comments over your stay at our Resort.
We hope to welcome you back again at Penha Longa Resort again in a near future!

Warm Regards,

Penha Longa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,229 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (176)
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PA
Level Contributor
118 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 17, 2013

We stayed for 3 nights in May 2013 with a business/leisure group. The hotel staff was EXCELLENT. Everyone was very, very friendly and helpful. Our room had a great view, although not all of the rooms do. Our room was a standard room and had a lovely balcony looking out over the golf course. The bed was extremely comfortable! There is so much to explore on the grounds. We climbed the "Penha Longa" and got some amazing aerial photgraphs.

For Events - The monastery where our large company event was held was SPECTACULAR! Everything about that event from the walk through the grounds to entrance through the sanctuary to the cocktail hour and the main event room was without fault. Truly an amazing event. I cannot imagine a more flawless run event.

There was an issue regarding one of our restaurant bills that was not handled satisfactorily by either the restaurant or the front desk on check-out. We were not provied with an itemized bill. Upon checkout we were charged for items that were ordered by a neighboring table, but because we did not have that bill, they would not correct the charges. It was a lesson to me - ALWAYS get the itemized bill.

Overall, even that issue at the end, though annoying, could not really spoil the trip after all the top-notch service and particularly the main banquet.

Room Tip: All of the balconies are nice, but if a view is important to you, ask for one with a view.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysticaltravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
444 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed August 16, 2013

I went there for 7 nites on business.....The hotel location was at the top of the road....the views were so nice, it has a golf course and the pool premises overlook the golf course.....The staff was wonderful, the spa was great and they also have a nice gym. Sintra and Cascais is about 20 minutes away by car. Although I don't like to golf the stay was lovely but I would have loved if the hotel was closer to Sintra or Cascais, this way we wouldnt have to take taxi's to the city. The resto's were a bit far and it would of been nice to take a walk everynight but because we were far it was more difficult to do. This hotel is a Ritz Carlton so the quality of the food was amazing for breakfast lunch and dinner.....For such a big hotel the bar and lobby is a bit small....so if you are going there for some action, you will be dissapointed cause it's more of a relaxing environment!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed August 14, 2013

I have recently returned home with my family after yet another long wonderful stay at this fantastic hotel. As well hotel and personnel hold absolute topklass. For you that actually applies for advice and councils on Tripadvisor, I want to clarify that Penha Longa will live up to all your high requirements. The hotel facilities hold the highest standard and regular reinvestments ensure that the hotel retains its dominating position. The personnel is very service willing and kind but at the same time sophisticated and professional. The personnel's genuine interests for you as their guest is unique and makes Penha Longa the perfect refuge for families with the highest demands.

We will return soon!
Thank you
D.A

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traavel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
156 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed August 12, 2013

The good: the staff is lovely throughout the hotel. Food is excellent. Had dinner at Aqua and Il Mercadito, as good if not better than anywhere else in our two week trip to Portugal. The room is nice if not spectacular. bathroom is wonderful. The bad: the hotel is overrun with families with children. They are everywhere, every restaurant, including the one nice bar, at all hours. We just left dinner at 10 pm and were sitting next to a couple with a child in a high chair. Felt like we were in Disney. Same for the pool, no adults only area and lots of screaming kids. Room service trays left outside doors for hours. Our major issue was the golf course. We are fairly serious players and stayed here at the end of our trip primarily to play this course, which is costly. What we did not know is that it is in gross disrepair, really a mess. Irrigation is messed up, they lost a few greens, fairway grass is uncut and like playing from the rough. Cart path only if you take a cart, which is ok but a bit of a drag on a course this hilly when it is hot out. And with all that, the course has kept it's price the same. Not right, Ritz and Penha Longa. Was a bad golf experience and we felt ripped off, and had no notice the course was messed up till we signed in to play. We won't be back here. A shame, course was fabulous once and could be again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank susan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 12, 2013

My wife and I spent time at this Ritz Carlton while on vacation and we were extremely impressed with the service and property. The staff went above and beyond with just about any request we had and did there best not to allow us to lift a finger to ensure a great experience while on premise. The historical significance that can be witnessed throughout the property was awesome and the land in and around the hotel was spectacular. I did not get a chance to play the golf course(s) because we were so happily busy visiting the sites in nearby Sintra and downtown Lisbon, however, I am sure it would have lead to another great experience at this property. Again, I can not say enough good things about the staff and how comfortable they made our visit.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank photofisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bacolod, Philippines
Level Contributor
149 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed August 11, 2013

Our one night stay at this fabulous hotel was a splurge. My husband and I were on the way to Lisbon from Fatima and I've always wanted to stay in this resort hotel. Our experience in this hotel was so enjoyable and flawless, and of course, expensive but worth every penny! We checked in around 2 pm and we were warmly greeted by two staff members, Luis and Marta, who toured us around the facility. Our check in was flawless - our bags were in our room by the time we got there We had same pastries waiting in our room when we arrived. All rooms had balconies overlooking either the golf course or the surrounding mountains. My husband decided to play golf that afternoon and I got to tag along in the golf cart. Took a lot of pictures of the beautiful golf course and the surrounding area. The golf course was very challenging, for all you golf enthusiasts, The room was of course spacious, two sinks in the bathroom, all the luxurious amenities expected of a Ritz Carlton Hotel. The bed was extremely soft and the bed linens extremely smooth! The hotel grounds were surrounded by so many lilies of the nile, one of my favorite flowers. We had their breakfast buffet which had an incredible selection of ham, cheeses, an omelet station, artisan breads and so many other selection of fruit, and Portuguese dishes. We had to have dinner in their cafe because all their restaurants were fully booked. Unfortunately, we didn't get to enjoy their beautiful pool since we were so tired that evening and had to leave after breakfast the next day, Overall experience - Unforgettable!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JEAN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Penha Longa Resort

Property: Penha Longa Resort
Address: Estrada da Lagoa Azul | Sintra, Linho 2710-314, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Linho
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Linho
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Penha Longa Resort 5*
Number of rooms: 194
Official Description (provided by the hotel):
Walk in the footsteps of royalty along the gorgeous Estoril coastal region of Portugal. Penha Longa Resort traces its origins back to the 16th century, includes a landmark monastery that was built on its ground and has been a frequent retreat of Portuguese royal and foreign dignitaries. A graceful palazzo-style estate set amongst the spectacular rolling hills, lush gardens, and clear lakes of the southern Sintra mountains.The Penha Longa Resort features: 194 well-appointed guest rooms Five exceptional dining facilities Two world-class, championship golf courses A state-of-the-art 1,500 square meter spa Numerous indoor and outdoor recreational amenities ... more   less 
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Also Known As:
Penha Longa Hotel & Golf Linho
Penha Longa Hotel And Golf Resort
Ritz Carlton Linho
Penha Longa Resort Portugal/Linho

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