Incredibly bad service, if you wish to laugh a lot and you are strong enough to fight with the owner lady, do not avoid it.
First we were informed that the air-condition did not work in the entire hotel. (summer 35 C) Then the lady gave us a room at 7 PM where we found a bra on the bed a pair of sandals and two beer cans. When I stated that it is not usual that the room was still dirty at 7 PM, her answer was that “obviously we do not wish to go to bed right now, and the lack of staff causes a lot of problem”.
Another couple found interesting things in the evening meal, which they kept in their serviettes. :-)
We did not try the pool because it was so smelly.
Next morning we were told that the boiler went also wrong but we can stay if we could survive without hot water. The breakfast was awful, spoiled milk, dry bread etc. Before saying good bye we recognized that she was wearing the sandals we found in the room the evening before…
- Official Description (provided by the hotel):
- Star Villa is located in beautiful, scenic surroundings Balatongyorok sloping side of the Szepkilato neighborhood, a few hundred meters from the shore of Lake Balaton. It offers a stunning, unique view to the lake, the Szigligeti Bay and the volcanic mountains Witness - Badacsony. Additional landscape of the West-Balaton - Keszthely Mountains, Little Lake, and nearby villages - Keszthely, Heviz, Tapolca, Island Park, Badacsony - attractions with complete programs and gastronomy: vine tasting, ballooing, fishing, hiking, cickling and more. Come and enjoy our spa, rejuvenate your body and soul or have a goulash party with your friend and family. We can fullfeel your all wishes, just let us know them/ ... more less
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- Also Known As:
- Star Villa Balatongyorok, Somogy County, Hungary