My Husband, 2 small children, puppy and I stayed here for 2 nights over the August bank holiday. We now know why it was the only place that could accommodate us at the last minute.
Having only got our dog 6 weeks ago, we were not accustomed to travelling with a pet and therefore unaware of the standard of accommodation we could expect. 2 weeks before the Bank Holiday, we settled on Kent for our short break and started the search for suitable places to stay. We are used to staying 3 and 4 star, so after ruling out the surprisingly numerous hotels/B&Bs in the area that were happy to take dogs, (that were already booked up), we moved our search inland and down to the farmhouse/non-categorised accommodation.
I have since read the other Trip Advisor comments about Crockshard and only wish I had read them before we went.
Our positive points are few, so I will start with them. The family room for 4 was spacious and the beds were comfortable. From the outside, the farmhouse is beautiful and has a great garden and very relaxed rules (if any) as to where dogs can go.
The negatives are numerous, so to summarise:
1 shared bathroom for 4 rooms (2 family rooms for 4 and 2 double rooms - potentially 12 people...),
1 hand towel in shared bathroom, which was threadbare and not changed for 3 days,
Fully carpeted house and bathroom, which looked like it was not hoovered for 3 days,
4 threadbare towels in our room, one of which had 3 enormous holes in it,
Many pillows, all very old and lumpy,
Mismatched bedding, some torn in places,
Ornaments everywhere, covered in dust,
Very short curtains that didn't cover the windows.
There were 2 sittings for breakfast and we misguidedly agreed to take the 2nd sitting. Breakfast consisted of:
Cold tea or coffee, no juice was on offer, but was brought out on the first morning, when I asked if my 2 children could have something to drink (not offered again on the second morning),
Full English breakfast, again, I had to ask for something for the children to eat, as they weren't offered anything,
2 very dirty, old tuppaware tubs of cereal on the table, muesli and odd looking cornflakes,
Dirty cups and spoons,
Only faintly toasted white bread on offer,
and the grand finale, the bread served was actually mouldy on Monday morning.
It was clear that the owners policy was to rinse cutlery and crockery in a sink, there was no dishwasher and the 'cooked' breakfast, on the second serving, was clearly microwaved leftovers from the first sitting.
All in all, very disappointing. Not because it was a bit run down and not well managed, just because it was not in the slightest bit homely or welcoming.
I do have to say, our dog had a good time. Although sadly for him, it will be his last holiday with us, if this is the standard of accommodation we will be expected to endure.
- Also Known As:
- Crockshard Farmhouse Guesthouse Wingham, Kent