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Reviewed July 19, 2012

We've booked a traditional room that was huge though its bathroom was old and cold and, in general, the room itself was rather cold as the air-conditioner was not working. Internet was not good either. Staff are nice, they can't speak English very well but are helpful and polite. Lake Kawaguchiko is nearby, good location.
I am not sure I would go back there though as the rooms really need to be modernised.

Date of stay: January 2012
  • Trip type: Traveled as a couple
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Thank Sergio G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 22, 2012

A lovely welcome and all staff were incredibly helpful. We were picked up and dropped off at the train station (very much appreciated in the snow!) The evening meal was beautifully presented and delicious and incredibly filling. The breakfast was also a visual feast, but perhaps not suited to those with a western palette! But the real highlight of this place is the indoor and outdoor onsen, worth staying for this extra alone. Nothing can beat sitting in an outdoor onsen of an evening watching the snow fall. Stay here, you won't regret it!

Date of stay: March 2012
  • Trip type: Traveled with family
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Thank meander2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 19, 2011

We booked for a night in this hotel during the Autumn Foliage. We took a bus from Kyoto to Lake Kawaguchiko and it took us two hours to get there. When we arrived at the Bus Station, we had no clue how to get to the hotel so we went to the information counter who was very helpful. They called the hotel and informed of our arrival. After five minutes, the driver came to pick us up. The reception was warm but could hardly speak english. We booked for a Japanese Style bedroom and was impressed by the size of it. It was far more spacious than the one we had in Kyoto. Across the hotel is the Lake Kawaguchiko, Oike Park, Herb Hall and another museum.
What we enjoyed in this hotel is its closeness to the Lake where you can also view Mt. Fuji early in the morning and its hot bath "onsen". The hot bath was truly an amazing and relaxing experience after spending four days in Kyoto walking all day. It is for free as you share the hot bath with other nude women. There is another separate bath for men.

Room tip: Try the Japanese Style room with futton on tatami ( floor ). You may have that the bed is bit hard and pillow has beads when you lay your head however it was the best sleep we ever had during our trip in Japan.
Date of stay: November 2011
  • Trip type: Traveled as a couple
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1  Thank izziegon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 18, 2011

I was travelling with 2 couples at the time, and we all booked the Japanese Style room. There was no difference in price between single and twin share, and at 10,000 Yen a night, was an expensive night's sleep on the floor. The rooms on the 3rd floor also seemed much larger.
But the worst part was that i was on the same floor as a tour bus, and the cigarette smoke was so thick throughout every room I struggled to breath for most of the most of the night. That said the room reeked of smoke before the tour group even arrived. The noise from doors opening and closing reverberated throughout the floor until well after midnight.
We arrived at 1pm on a very wet day, were told we could not check in until 3pm (which seems standard throughout Japan, though is still irritating) Enquired about the restaurant for dinner, and were told it was booked out for the tour group.
The computer in the lobby was the oldest pc i've seen in a long time, and the free wifi could only access 3 websites.
On the plus side the staff were lovely.

Room tip: Make sure you are NOT on the 2nd floor, as this seems to be the tour group floor. If a tour bus is in, there won't be much sleep happening.
Date of stay: October 2011
  • Trip type: Traveled solo
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7  Thank AaronHK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 13, 2010

My girlfriend and I spent one night at the Royal Hotel on our way back to Tokyo from Kyoto on a recent trip to Japan. Kawaguchiko is a sleepy little town on the lake shore which appeals to anglers and nature enthusiasts. We simply wanted to relax an unwind for a couple of days between big cities.

We were blessed the first day with a clear view of Mt Fuji. Then my girlfriend availed herself of the Onsen in the hotel, unfortunately the mens Onsen was extremely busy on the couple of occasions I tried to use it so I passed on the experience of sitting naked shoulder to shoulder with a bus trip of Japanese seniors (as friendly and welcoming as they were).

We booked a Japanese style room which was beautiful if a tiny bit tired and had dinner and breakfast at the hotel. The food was beautifully presented and dinner was one of the highlights of our trip as most of the meals taken this trip were somewhat budget-conscious.

The service from the second we arrived at the bus station (where we were collected) to checking out the next day was nothing short of exceptional.

If we ever go back to Mt Fuji we'd definitely stay here again.

Date of stay: September 2010
  • Trip type: Traveled as a couple
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2  Thank Taff777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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