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“Ibis st peters”

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Ibis Budget St Peters
Ranked #1 of 1 Hotels in St Peters
Goulburn and Surrounds, Australia
1 review
“Ibis st peters”
3 of 5 bubbles Reviewed June 23, 2013

good location close to city and airport rooms clean need a few more power points near mirror and bed bit noisy with air craft flying over and Mc Donalds and KFC next door otherwise good stay would stay again for location transport at door

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank waynesc792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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483 reviews from our community

Traveler rating
    36
    138
    172
    77
    60
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89
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Perth
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed June 22, 2013

This hotel is the worst ever, i travel a lot on business and pleasure this trip was with my family. Couldnt get a room anywhere else. Booked on the net paid for room and breakfast. When we arrived the manager said breakfast is at 7.00 am. we were flying out at 5.30 am, he refused to refund the money and was rude to say the least. The room was dirty and noisy, it was also smelly. During the night someone tried o break into our room, the manager attempted to sort it out but would not review video footage of the hall for some reason. The shower is tiny and the bed very uncomfortable. I stay budget where ever i stay so i know what is excellent value on the budget scale, i dont have high expectations at my level of travel but this didn;t even come close o the lower end.

Room Tip: dont bother
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank insaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

We are new Management & Staff at the Ibis Budget Hotel in St Peters since the end of January 2013, and I am a little surprised by your review on the hotel as it is almost exactly the same as the review you gave the hotel in December 2012 prior to our taking over.

In regards to breakfast, the times are clearly outlined on each internet site where bookings are made. Also we pride ourselves in exceptional customer service and cleanliness so
if you have stayed here recently as a guest and the review is from a new stay you have had with us, I would like you to contact the hotel directly so your concerns can be addressed by our staff and housekeeping.

It is unfortunate that your stay was not a good one, and we do hope that you will return as our guest so a better experience can be had.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these St Peters hotels

Perth, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed June 14, 2013

The staff here were wonderful, very friendly and polite even though when we arrived they were dealing with some very unfriendly and difficult customers. The place had just been taken over as it used to be a formule 1 hotel. It was very basic - which was fine for us as a stop over place, but the most important thing for us was that the room was clean. And it was :)

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaToya V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review. As a team we are so glad you enjoyed your stay with us. We really pride ourselves on delivering great customer service - people are our business and and the great thing about our team is that WE LOVE PEOPLE!.

We do so look forward to having you come and stay again sometime soon. We will always have big smiles and happy faces awaiting your return.
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Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed June 14, 2013

The staff were great here - they were very friendly and helpful. The rooms are very simple - budget as the name suggests but are more than enough for my stay in Sydney for an early morning flight, but at a great price and close enough to the airport for a $20 Taxi fare. I would have to recommend this for anyone staying overnight in Sydney :-)

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonka05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review. Its always lovely to read reviews where our guests are satisfied and happy with their stay.

We look forward to having you come here again and know that our staff will always welcome with open arms and great big smiles all round.
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Perth, Australia
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed June 12, 2013 via mobile

We did not actually get to stay as our flight was diverted to Adelaide due to fog in Sydney. Whilst we were disembarking the hotel rang to find out how far away we were. Obviously a long way from Sydney. Not an issue as she said that we would now have a credit towards our next stay. Not what I expected but a great gesture that we will take up next month on our return. Thank you.

Stayed June 2013
Helpful?
Thank Packedtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review - even if you didnt quite make it here that evening :)

Im glad you appreciated us calling, even though I knew the time was quite late, we all still needed to make sure you were safe and okay and on your way here - which didnt turn out to be the case.

We cant wait to have you come and stay soon and hopefully everything will go according to plan with your flights and you end up at the correct destination - WITH US!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

This is the second time we have stayed at Ibis Budget at St Peters, on both stopovers we found the motel to be especially clean and tidy. On our last stay I had made a mistake with the on line booking. When finding no record of the booking, the afternoon manager went out of his way to make sure we had a suitable room. We can not speak highly enough of the staff and the service. It is budget but it is quite suitable for a sleepover and shower to get you off to your day

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review. Our team are so glad you enjoyed your stay with us. People are our business and we love meeting and having a bit of fun & smiles with out guests.

We sure do hope you come back and stay sometime in the near future, our doors will always be open.
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Whitsundays
Level Contributor
1 review
1 of 5 bubbles Reviewed June 10, 2013

Yes it is ok for the value, but even a $100 a night hotel should not short sheet the bed.
The bottom sheet only came 3/4 the way down the bed, with a sheet on either side of a doona that did not have any cover on it. Yuk.
There were hairs in the bathroom....and a little mould....and I could not get onto a human when calling to book....I eventually was able to book online
on the upside it does have parking.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank bonbon081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Firstly, please let me apologise on behalf of the whole team here at Ibis Budget St Peters for a less than satisfactory stay you had with us.

I have read your review earlier in the week, noted down each point raised and addressed them all in a meeting we called with all housekeeping the following day.

We pride ourselves on great customer service and cleanliness so to see this was not the case for you is disappointing to say the least.

Please accept our sincerest apologies and we do hope you will come back to hotel in the future where a better experience can be shared.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget St Peters

Property: Ibis Budget St Peters
Address: 178 Princes Hwy, St Peters, Sydney, New South Wales 2044, Australia (Formerly Hotel Formule1 St Peters)
Location: Australia > New South Wales > Sydney > St Peters
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in St Peters
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Budget St Peters 3*
Number of rooms: 105
Reservation Options:
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