We made a mistake of booking our room on New Year eve very late, and this is about the only Accor with rooms available, so we had to take it. And what a mistake it was!
I've stayed in over 200+ Accor hotels, from Formule1 (in Perth and Jakarta - and they were both great!) to Sofitels, and I can safely say this is by the worse Accor hotel I've been in.
First off - the location. It wasn't really bad - in a suburb of Sydney, and sandwiched between McDonalds and KFC - which meant you could get food 24/7. Other than that, about everything else about the hotel is bad.
At check-in we were given a key to a room on the basement floor. The strong cigarette + mushy, rotting smell should have been a warning. The real surprise however is when we put entered our room only to find another guest inside smoking what I thought could've been marijuana! It stank and he was as shocked as we were.
We returned to the reception and told the staff about it. No apologies was offered and he was trying to shift the blame on us - as if it was us who chose that room! We were given a room on the third (or was it second?) floor. There were no lifts, so we had to carried our luggage up the fire escape (yes, it was the main stairs and the fire escape in one!),
The room itself looks like it was just cleaned. But no, it was FAR from clean. There were dust everywhere. The TV looks like it's going to fall out anytime. The room is tiny, even by Formule1 standards. The mattress were springy, bouncy and very uncomfortable to sleep in. The bunker bed was losing a nut, so we didn't dare to climb up and use the upper bed. Didn't exactly want us to be the main news on New Year Day.
While you need your room keys to enter the hotel after hours, the doors were opened most of the time. And with no staff on duty at night, I thought the Ibis St Peters looked like a set from a horror slash-and-kill-all-the-guest movie!
Enough said. Won't be going back there. If we couldn't get a room in other hotels on New Year eve next round, we'd stay in our cars!
