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“Great Pub” 4 of 5 bubbles
Review of Scalloway Hotel

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Scalloway Hotel
Ranked #1 of 1 Hotels in Scalloway
Certificate of Excellence
Melbourne, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Pub”
4 of 5 bubbles Reviewed July 12, 2012

We had a great lunch, terrific sea food and good coffee. A most enjoyable experience.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    120
    62
    16
    3
    7
See reviews for
18
65
13
76
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Any
English first
Fife, Scotland
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed July 11, 2012

As above. Lovely food. We had sea food soup. Served with mussel shells and prawns. Gimilick goujons and chips. Very tasty. Good value. Would go back.

  • Stayed July 2012
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
3 Thank Trish2765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 11, 2012

Did not stay but had a very loveley meal. The food tasted great, was fresh and presented in a lovely way. The staff was nice and very attentive. The hotel itself was a bit dated, but that is sort of part of the charm of a place like this.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Hilde B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed July 10, 2012

Didn't stay but ate there twice on holiday - once in the restaurant and once from the bar menu (sat outside in the glorious sunshine).

The meal in the restaurant was lovely with appertisers of mini pizzas and fruit puree ravioli - really yummy. Had the Sassermaet Scotch Egg which was really tasty.

Bar meals were good value with great portions and quality - heard an American sat on the bench next to us say "God this fish is good" - and my husband agreed when he had the same!

Staff really friendly on both occasions - would recommend if you're in Scalloway.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank GertieSquirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eyemouth, United Kingdom
Level Contributor
322 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 bubbles Reviewed June 11, 2012

if you remember the Scalloway Hotel of old, put all these memories out of your mind, I did, and was pleased I did, we ate there one night, simply some of the best food I have has in Shetland in the last 25 years

however, the service was just ok, lacking in the finer details, some fine tuning would not go amiss, and clean the walls by the table at the front by the window!!!!

we didn't stay so can not comment on the rooms of breakfast

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank robv12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nr Hexham
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 11, 2012

This is a small hotel with very present and hands-on owners who clearly have great ideas for the place. Some of the refurbishment is lovely - Shetland wool carpets, sheepskins as throws on the bed, local wool curtains. The food is excellent. The bar is lively and well-used by locals and guests. Sometimes service seemed a little overstretched in the restaurant, as they were very busy, but always friendly and caring about getting it right. The cleaning staff were also chatty and helpful!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bendangus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed June 8, 2012

very basic hotel (you get what you pay for!). A bit dated and cramped....Staff were very rude and abrupt we were not made to feel welcome at all. We were actually told "meal is at 6 not 6.25. If you are not there at 6 you won't be fed". Won't be back!!!!

Room Tip: Stay at another hotel
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  • Stayed May 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank justin n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline M, Owner at Scalloway Hotel, responded to this review, June 10, 2012
This reviewer was one of a large group on an oil industry stopover who checked in at the hotel at short notice on a very busy evening when our restaurant was already almost fully booked . They were given a fixed time for their evening meal , to allow us to manage their dinner service as efficiently as possible. (There were thirty of them, and our restaurant only holds forty). Most of the party were quite happy with this arrangement. A small group, which included this reviewer had gone to the pub across the road, turned up half an hour after everyone else, and kicked off about having to eat in the bar instead of the restaurant. We explained that this was because they were late, but they were never told that they wouldn't be fed.
As to the “you only get what you pay for” comment: the reviewer has no knowledge of the rate agreed between ourselves and his employers, who foot the bill, so this remark is without foundation.
The incident caused us some distress so we contacted the logistics company which books the stopover accommodation. They said they were more than happy with the service provided by our hotel and in fact have just signed a new agreement.
We deal with these stopovers on a regular basis and feedback is generally very positive, .e.g. the previous review by ThomasP162.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scalloway Hotel

Property: Scalloway Hotel
Address: Main Street, Scalloway ZE1 0TR, Scotland
Location: United Kingdom > Scotland > Shetland Islands > Mainland > Scalloway
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Scalloway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Scalloway Hotel 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Scalloway Hotel Shetland Islands

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