This was our first stay at the ffort Raichak. Needless to say, both me and my wife were carrying a lot of expectations with this visit. I made a pre-paid reservation for a superior room with river side view preference. I was allocated a room on the top floor with river side view. The room and the service was good and the overall experience started off nicely for us until the next morning. At around 10AM the next morning, loud noises started on the roof - included sounds of construction hammer, roof drilling and the like. On informing the reception helpdesk, I was given an apology and was informed it will be stopped immediately. The chaos did stop but only to resume in the afternoon. I called up the helpdesk again and they apologized again. The noise stopped after sometime to resume again the next morning at 7AM in the morning!! The situation was no better till the time we left. All the noises continued at random.
I would have really expected the hotel authorities to take corrective measure for the duration of our stay based on my first call itself. And honestly, I never imagined the same disturbing noise to repeat even after making 3 calls to the helpdesk at different times on 2 days!!
That apart the rest was good.
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