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“Good location, but terrible service !!!” 3 of 5 bubbles
Review of Sea Hawk Hotel

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Sea Hawk Hotel
Ranked #6 of 21 Hotels in Digha
Kolkata (Calcutta), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good location, but terrible service !!!”
3 of 5 bubbles Reviewed May 1, 2013

I visited their hotel with my wife and stayed in sea view first floor room. The view from hotel rooms are excellent. The room was good but not that much cleaned and maintained. The room service boys are vey lazy. They prefer to loitere in the corridor and gossip in a high voice. when asked for a service they take more than enough time to simply respond ! The restaurant is good,but the prices of food available is a bit higher in comparison to other restaurants in Digha. The hotel manager tries to defend errent and defient room service boys despite receiving poor service complaints from all most all the customers !

Room Tip: Rooms with sea view. Don't try back side rooms as they are shabby and a bit foul smelling.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank skm_1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
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    58
    12
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Kolkata (Calcutta), India
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

We stayed on this hotel very recently- on 30 and 31st march 2013. Let's start from the beginning -RS. 1350 was our room rent per night for a well-decorated AC room at the back side . Room was clean, well-maintained and a very well-performing blue-star AC. Food is a bit over-priced but grand quality and better than average service satiesfied us.

We will visit it again. Let's add one thing: this is my 10th visit to Digha and first stay at Sea Hawk and in my judgement it is far better than many over-priced competitor at Old Digha.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank Jishnu25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calcutta, West Bengal, India
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed March 22, 2013

What can you expect from a Hotel, whose customer dealing at booking counter itself is terrible? I booked room for two days by paying 100% advance. Subsequenty I had to change my program and wanted to cancel my second day's booking. The sequence went like this -
First they said I need to pay 25% of room rent (for one day) will be deducred + Sv. Tax, for this I agreed.
Then they said part cancellation is not possible (??) due to technical reasons, I gave them simple a solution - Cancel both days and re-book for one day. They said "during that period" one day's booking can not be given. I had no other option but to cancel both day's booking with 25% cancellation charge on both the days.
I wanted to test them now. I asked them, now, whether one day booking of the same room can be given to me. They agreed. Now I declined to book room I also conveyed them that whatever may come I am not going to stay in that hotel whose customer dealing is so bad.

  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Satyabrat0104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Digha hotels

jaipur
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed March 16, 2013

There were times when Sea Hawk used to be the jewel of Digha...

But during our stay, we realized all that is gone...

The rooms where shabby, food costly...less helpful service...

Only favourable thing is the location.

  • Stayed July 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank dadu77in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calcutta, West Bengal, India
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 10, 2013

I had planned a weekend trip to Digha specially for my father who is a Parkinson's patient and who hardly gets a chance to go out . I booked a room for 4 of us on the first floor-me, my parents and my father's attendant. Initially i was quite sceptical about the trip since my father is almost invalid; he can hardly walk a step on his own due to his condition. So i had to make sure over phone that the hotel guys had a wheelchair. The hotel staff, it turned out were quite cooperative. As soon as we arrived, they came out with a wheelchair and helped my father out of the car. They wheeled him out till the base of the staircase, and then 4 of them together, lifted the chair up and carried him up the stairs and put him down right outside the room.
We had booked Room 272 on 1st floor overlooking the sea. The room was very spacious with a queen size bed, a separate divan (which worked nicely as single bed), some basic furnitures and a wonderful balcony that gave a captivating view of the sea. Our room also had an adjoining room with a single bed, TV and a table which was used by my dad's nurse. So space wise, we found our room perfect. Plus, it had a nice lawn with beautiful garden. Best part of the hotel is its proximity to the sea. One has to just step out of the gate to walk into the beach.
The food however, was a little on the expensive side and also the taste was not that great.
Except this , everything was perfect. We had a very nice weekend and my father loved every bit of it! It was a wonderfully refreshing change. We are already planning a 2nd trip!

Room Tip: We chose room 272 on the first floor which was right near the sea and also very spacious. It was a g...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ananya87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calcutta, West Bengal, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed February 1, 2013

Good budget hotel.
At Digha where most hotels are away from sea this one is bank on sea.
Drove there & found ok parking spot with security.
Food is below par. After a trial we avoided hotel food completely.
Service is close to bad but at budget hotel these are de rigeur.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank debangshu_sen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

I booked a 4 bedded room. It was good, clean & specious. Room service was moderate. Location is very good. Adjacent to sea. Few rooms also have view of sea. Food quality was not so good. There is scope of improvement.

  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank PragyanSalui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sea Hawk Hotel

Property: Sea Hawk Hotel
Address: District Purba Medinipur | Barrister Colony, Digha 721428, India
Location: India > West Bengal > Digha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #6 of 21 Hotels in Digha
Price Range (Based on Average Rates): $
Number of rooms: 105
Also Known As:
Sea Hawk Hotel Digha, West Bengal

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