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“Too pricey compared to service provided”

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Hotel Crown Palace Allahabad
Ranked #11 of 23 Hotels in Allahabad
New Delhi, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Too pricey compared to service provided”
3 of 5 bubbles Reviewed April 19, 2013

I took this hotel during my recent trip to Mahakumbh in February. As my trip was a sudden one so could not book any good hotel before hand. I booked this hotel for 3 days and frankly needed a place to sleep in night and wanted a hotel near triveni so took this one, but won't try this place again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kamalkrishkapoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    10
    32
    19
    5
    5
See reviews for
35
8
10
10
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Kurukshetra, India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 15, 2013

In an urgent need of booking a hotel room on date 14-04-2013 in Allahabad for my nephew who is under 18, I made search for a reliable hotel. After search and talking to staff of Hotel Crown Palace, I opted for this hotel. After his checkout today on 15-04-2013, I asked my nephew about his experience in this hotel. He appreciated staff for their courtesy extended to him. When he came to Reception Counter for checkout at 12.00 hrs, then official on duty told him not to hurry and advised him to stay in room for more time, as there were still 02.15hrs in leaving of his train. Food quality was good, room offered was knit & clean and above all courtesy offered to guest under 18 was appreciable. I will recommend that if anyone wish to stay in a budget hotel in Allahabad in vicinity of Railway Station, then he should consider this hotel.

Room Tip: Before online booking, discuss with staff on phone what you expect from them. Then write a email de...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank vkvasishat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
158 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed February 25, 2013

I was there from the 22nd to 24th February when I visited Allahbad for the Maha Kumbh. The things that it has going for it:
- convenient location
- great food in the restaurant
Maybe it is the peak rush of the Maha Kumbh that is putting pressure on the resources or it is the laid back Allahbad attitude (we were informed that folks believed they were punctual if they reached 30-45 mins later than the agreed time) the service left much to be desired:
- 24 hours hot water (and you need this because you could be in the room at odd hours as you're out sightseeing and you need a hot shower whenever time permits) means only between 7-9 in the morning
- You will have to push them to change bed linen (we discovered when we checked in that only the bed covers were changed, the sheets were recycled from the previous occupant -which led to a changing of linen at midnight)
The management needs to get the service standards up in a hurry

Room Tip: Lots of street sounds, that will bother you if you are a light sleeper - ask for rooms that arent st...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sachin_kamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

Hotel is Average if we compare with the room rent price with other hotels there in Allahabad....
This type of room should be available with the rent of around 4000 to 5000 /-.....

**********************************

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank Sushil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Crown Palace Allahabad

Property: Hotel Crown Palace Allahabad
Address: Rambagh Hewett Road | South Malaka, Allahabad 211002, India
Location: India > Uttar Pradesh > Allahabad
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #11 of 23 Hotels in Allahabad
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Crown Palace Allahabad 3*
Number of rooms: 42
Official Description (provided by the hotel):
Situated in the Heart of the Holiest of Holycities Hotel Crown Palace is an oasis of Luxury, located **in close proximity to all the places of tourist interest, religious places and shopping malls.** is a comfortable 30 minutes drive from the airport and a 15-minutes drive from the railway station, 3km from Sangam. Crown Palace is the city’s finest hotel and is well suited to both business and leisure travelers to Allahabad. Facilities:* Round the clock room service* Wall-mounted LCD TV Hot & cold water* Mini refrigerator* Eergonomic work areaSecretarial services* Doctor-on-callDirect dialing facilities* Laundry facility* Banquet and Convention facilities ... more   less 

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