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“Clean property but slightly expensive!!”
Review of Hotel U.R

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Hotel U.R
Ranked #4 of 27 Hotels in Allahabad
Certificate of Excellence
Reviewed September 29, 2013

I visited this property during Kumbh festival during March 2013. It was a clean and hygienic property with good hospitable owners but i feel it was very expensive compared to amenities it offered. The rates were highly jacked up because of the Kumbh festival. I think nearby better hotels were much cheaper. It doesn't have a restaurant either so one has to go out to eat. No provision for drivers either, my driver had to sleep in the car whole night and freshen up in my room before i checked out.

  • Stayed: March 2013, traveled with family
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Thank ashishlath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Guest Relations Manager at Hotel U.R, responded to this reviewResponded October 1, 2013

Dear Guest,

Greetings from Hotel UR Allahabad.

Firstly we would like to thank you for taking time and writing this very imperative and valuable feedback.

Well, with regards to the rates during Kumbh period, I can assure you that we were the most appropriately priced property in our area. In our neighborhood only, hotels were sold for double the rack rates but we continued our usual tariff.

We maintain 100% transparency in dealing with guests as our tariff board was & is still clearly placed at the reception desk, which in itself is a proof of our disciplined & honest customer dealing. We believe in a customer centric business approach.

Secondly we would like to apologize for the inconvenience and disappointment that you experienced; as we could not provide an appropriate provision for your chauffeur. We assure you that your complaint and feedback will give the opportunity to remedy the problem that exists & improve our service further.

With regards to the restaurant; we do have an in-house kitchen which serves all meals; I am afraid how come you missed it. We also note your feedback on provision for drivers will enhance the service levels.

Once again, please accept our sincere apologies and we look forward to serve you. Should you require any further assistance, you are welcome to contact our reception.

Once again we thank you for your feedback and we welcome you to UR.

Best regards,
Hotel UR

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58 - 64 of 94 reviews

Reviewed July 7, 2013

Stayed there two months back; check-in was very smooth. Stayed in, what they call executive category room. I had no complaints. ..fairly priced room room with great view from the terrace. Good room although the air-conditioning was slightly low but again the heat was also terrible.

The managers at the front desk were friendly to all the guests and their courtsey was very much noticeable. They get top points for trying very hard to make each guest happy...hats off to their attitude. I will always prefer staying at a place where you actually are treated like a guest...UR guys proved the same. Appreciate the concern for the customers; call it a strategy or whatsoever, their customer centric approach is truely worth. It really is the best budget category hotel by far in Allahabad.

Will come again and again....I recommend this property quite enthusiastically.

  • Stayed: May 2013
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3  Thank Akbar2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Public Relations Manager at Hotel U.R, responded to this reviewResponded July 9, 2013

Dear Sir,

Greetings from UR Hotel Allahabad.

It is a pleasure to read your feedback. At Hotel UR we value each review and take every feedback very seriously and always work to provide complete customer satisfaction.

You have pointed out in your feedback a minuscule issue with regards to the air-conditioning, Sir I would like to tell you that the temperature on the date of your stay was near 50 degrees, so we have a limited hold on the same as most AC,s stop working, as the temperature exceeds 45 + degrees.

Finally I would like to thank you for the appreciation bestowed towards our managers and our service. We will always be grateful to you for your stay and your review has added more enthusiasm in us.

Once again, I welcome you to UR Hotel,

Best Regards

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Reviewed June 1, 2013

we booked three rooms in this hotel,on 28th may ,the location is great as it is centrally located,the person at the reception was very kind & helpful,rooms are good,overall the hotel staff was very co-operative,the food they catered was tasty as well as the room service was very quick.I was happy when upon request. i got a 2 hrs hours grace as their checkout is twelve noon. Overall a pleasant stay with value for money .

Room Tip: In my opinion the rooms at third floor are quiter .
See more room tips
  • Stayed: May 2013, traveled with family
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Thank pkm410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Public Relations Manager at Hotel U.R, responded to this reviewResponded June 6, 2013

Dear Sir,

Season’s Greetings from UR Hotel Allahabad.

We are pleased to hear that your stay went nice and comfortable. At UR Hotel, we believe in delivering comfort & psychological satisfaction in every possible manner to all our guests. Our managers make every possible attempt to give you a home away from home experience.

It is your review which acts as a motivational pill and adds-on more and more to our devotional attitude towards our guests. Your reviews help us improve and make us vibe with the current trends.

Do give us a chance to serve you while you are in Allahabad.

Best Regards

For Hotel UR

Owner

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Reviewed May 21, 2013

The hotel is located in the civil lines area facing MG Road, considered to be the heart of the city. It is easy to approach as the railway station is in its neighbourhood. While coming from the rail station one can take the Smith side exit for a shortcut.The property is surrounded by umpteen eatries, to name a few Bikanerwala, Elchico, Shahenshah,The Indian Coffee House was my favourite as it offered allahabadi style coffee in a very political ambience.

Rooms are hygenic and fairly furnished, though a bit smaller than my expectations, but that was ok and manageable. The managers are very courtious and soft spoken, they will make you feel special. All my requests were promptly met and they provided the best from their side. I was convinced when i got a few hours grace as their checkout is twelve noon.

Overall a pleasant stay with value for money hospitality.

  • Stayed: May 2013
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Thank Devratna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Public Relations Manager at Hotel U.R, responded to this reviewResponded May 22, 2013

Dear Guest,

“Greetings from UR Hotel Allahabad”

Your review will help our future guests to know us better and will expand our service portfolio. Thank you very much for the generosity shown to us by writing this review.

We believe in providing exemplary and personalized service to ensure “Home away from home” experience. It’s your motivation that makes us strive for better and better.

We at Hotel UR are always there at your service. Do give us the opportunity to serve you again.

Best Regards

Hotel UR

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Reviewed May 8, 2013

I visited allahabad last week booked this hotel seeing there ranking in trip advisor as No3.we had taken Business Class room and stayed for a day, First of all it was difficult to locate the hotel as it was situated in a commercial building. It does not have restaurant and we need to order room service and have food inside the room. the room was also so small that we had to have food on the cot itself putting news paper on the bed. Bed was so bad (refer pics) not able to sleep and there was no window in that room we felt suffocated, as the AC installed did not had any remote and we had to just ON/OFF by turning small MCB below the dressing table.
Only advantage we observed was it was in a familiar area called civil lines and Toilet was kept quite clean.

Room Tip: Please book rooms which have balconies or windows otherwise its really suffocating
See more room tips
  • Stayed: March 2013, traveled with family
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1  Thank raghavan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Public Relations Manager at Hotel U.R, responded to this reviewResponded May 20, 2013

Dear Sir,

Greetings from UR Hotel Allahabad.

At Hotel UR, we take guest, s feedback in a positive manner as it only gives us an opportunity to improve and be on track.

Regarding the problems you faced with the room during your stay- we would like to point out that on that very day the entire hotel was fully booked. And since you booked 5 rooms via a travel company and during the check-in time an extra room was demanded by your kind self. Considering the urgency of the situation at your side, and the tight inventory we sat on that day, we gave you the only room which was about to go for renovation. Even the next day the reception manager offered to chance the room, which was put down by your kind self saying that since only a days, stay is left, you will manage the same.

Sir, this scenario was very brought to your notice before giving the room and you very well gave-in your acceptance to occupy the room, considering the circumstances…

We thank you for pointing out something which will wipe out the negatives in service that you faced during your stay and which will help our future guests.

Best Regards

Owner

Hotel UR

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Reviewed April 24, 2013

Hotel UR is all over good ,centrally located in Civil lines having nice room ,good services, and providing good quality of food..So I liked this hotel very much and it is very familiar hotel to stay....staff member is also very much cooperative...

  • Stayed: April 2013
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Thank VThareja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Owner at Hotel U.R, responded to this reviewResponded April 24, 2013

Dear Guest,

"Greetings from UR HOTEL Allahabad."

It is heartening to know when the efforts that the team makes are appreciated by the Guest.

I thank you for having taken the time to write about your experience with us.

Thanks & Best Regards

UR Hotel

Owner

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Reviewed April 13, 2013

After a tiresome journey from Mumbai we reached Allahabad. Did a google search and found this property on the third rank,but after going through the reviews i was a bit perplexed as there were mixed reviews. One thing i noticed and found in common wss the location and thats what made me do the booking.

I called for a pickup, They were quick enough to arrange a pickup and i was being accompanied by one of the hotel staff Tiwari. They greeted us well and showed the best possible courtsey. They also helped us in covering the city,s area of interests primarily, Anand Bhawan, Chandrashekhar Azad Aashram, khusroo bagh etc.. I was also given some helpful and economical tips that really helped me save some bucks...aneways a buck saved is a buck earnt. Service i must say is fine, unlike a star service but ya, they will make you feel special and do their max. Waiters and housekeeping guys were very conventional but quick at service. Coming on to the rooms the corporate room was fair enough, again conventional but hygenic and neat.

What convinced me was the attitude of the managers. Their devotional attitude towards us, gave us psychological satisfaction and made our stay one of the best in Allahabad. I also met the owner, a young chap full with energy and he kept on inquiring as what else can be done for them. I would like to stay at this property again because of the attitude of the staff towards its guests....

  • Stayed: April 2013
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Thank Lawremmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikelRVJ, Owner at Hotel U.R, responded to this reviewResponded April 14, 2013

Dear Guest,

“Warm Greetings from Hotel UR Allahabad”

Thank you for such a detailed feedback!!!! Your feedback highlights very minor aspects which will be very helpful for our forthcoming guests. It will motivate our entire team here at UR to make each guest feel special.

Your review has added metal to our devotional attitude towards our guests. At Hotel UR we try and give customized service to one and all. Your positive feedback is very rewarding for us….cannot be explained in words.

Anytime you visit Allahabad, UR Hotel will be waiting for you!

Hope to host you again soon!!!!

Best Regards
Owner

Hotel UR

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Additional Information about Hotel U.R

Address: 7 3 - A M G Marg | Civil Lines, Allahabad, Allahabad 211001, India
Location: India > Uttar Pradesh > Allahabad District > Allahabad
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Airport Transportation
Hotel Style:
Ranked #4 of 27 Hotels in Allahabad
Price Range: $36 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel U.R 2*
Number of rooms: 20
Official Description (provided by the hotel):
Hotel UR is conveniently located in Civil Lines; considered to be the shopping as well as the corporate hub of the Sangam city. The hotel is just 0.25 KMS from Civil Lines Railway Station; 0.5 KMS from the Bus station and 5 KMS from the Bamrauli airport. The Hotel has all in its catchment, be it restaurants;food kiosks; shopping malls; and places of tourist interests like All Saints Cathedral, Allahabad Museum; Chandra Shekhar Azad Park; Khusroo Bagh; the Planetarium; Allahabad University; Bhadadwaj Aashram; the Holy Sangam etc etc.The visitors can take help of the Maha-Kumbh Guides whose service can be availed from the Hotel on prior notice. ... more   less 
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