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“Most most Terrible experience we ever had.”

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Chariot Beach Resort
Ranked #8 of 27 Hotels in Mahabalipuram
Pune, India
1 review
“Most most Terrible experience we ever had.”
Reviewed January 3, 2013

Nobody should ever think of going to this hotel. The most horrible experience we ever had. They charged us more than Taj or Leela but the service was not even like roadside lodge. All the people on the desk were arrogant. Nobody was helpful. All the staff whenever asked for any service were saying give us 5 min. & never returned unless we called again & again. In 1 of the rooms in by 4 am because of the rain there was water flooding which spoiled our luggage. Breakfast was totally cold. When we asked for coffee, staff showed us where it is kept. When we asked for some vegetable with dosa staff said it is unavailable.
Overall the experience was terrible. We will prefer to spend night in our vehicles but we will never go back again.

Room Tip: Nobody should ever think of going to this hotel. The most horrible experience we ever had. They char...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shreeupasani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Sir,

I would like to thank you for the time taken to share your comments and suggestions.

It was a pleasure having you at Chariot Beach Resort recently and we value your feedback on our services.

Though the demands by the guest were beyond the hotel policies yet we have obliged the maximum demands which we were able to accommodate. We have enquired and make sure we correct ourselves.

I appreciate your support and look forward to personally welcome you back at the Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
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English first
Nova Gorica, Slovenia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 2, 2013

Property is very nice. Pool and cotages are exelent. Stuff is also very helpful. Everything is well designed but not maintained so good. Rooms are very big and clean. Food is average and service in restaurant is bad. Waiters are wearing dirty clothes and prices are to high. Location of the hotel is excelent, near to tourist sites. Ocean is also very close, but private beach is without any service.

Room Tip: Use restaurants in the city. Much better end cheaper food. Specialy in Heritage hotel and restaurant...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 178Ales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Madam,

I would like to thank you for the time taken to share your comments and suggestions.

It was a pleasure having you at Chariot Beach Resort recently and we value your feedback on our services.

We have enquired and make sure we correct ourselves.

I appreciate your support and look forward to personally welcome you back at the Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 5 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 1, 2013

Let me get straight to the good & bad of the resort

Good:
- Vast open area and not crowded with too many accomodation buildings
- Soothing view from the rooms - if you happened to get one facing the sea. You get a bonus of the excellent garden and spralling swimming pool.
- The pool is huge with ample space on the sides for a realxed day or evening
- This resort has its own beach - what could be better? The sea gets a bit rough though in the evenings. You should not go too far away from the beach
- A nice full fledged bar with a variety of liquor.
- Good food especially breakfast; good variety and fresh
- Immaculate rooms: neat and clean and big; bathrooms and linen were squeaky clean. Fitted with a appropriately sized LCD TV
- Good Staff and nicely laid out reception (spacious)

Bad:
- Meeting rooms: Size and layout not appropriately designed; Shaky furniture & not maintained well compared to the hotel's standard
- Approach road

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eye-saw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Sir,

It was a pleasure having you stay at Chariot Beach Resort recently and I do hope your stay was comfortable and our services up to the expected standards.

Sir,

We at the Chariot Beach Resort would be honoured to play host to your managers and to your guests in future.

Please feel free to contact me should you require any assistance.

I look forward to personally welcome you back at Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2013

This is the worst hotel to stay in Mahabalipuram, this is expensive and the quality is pathetic. Rooms are dingy, reminds you of ITDC run down hotel, pathetic service. They cant even serve you what you want from the menu. This is my worst hotel stay I have ever gone through.

Room Tip: Look for Radission Blu, much better food, modern hotel and good service. I have stayed there during...
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Stayed December 2012, traveled with family
Helpful?
1 Thank Kishore K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Sir,

I would like to thank you for the time taken to share your comments and suggestions.

It was a pleasure having you at Chariot Beach Resort recently and we value your feedback on our services.

Though the demands by the guest were beyond the hotel policies yet we have obliged the maximum demands which we were able to accommodate. We have enquired and make sure we correct ourselves.

I appreciate your support and look forward to personally welcome you back at the Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mahabalipuram hotels

Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 1, 2013 via mobile

Absolutely total rip off, you are better off staying at Taj in Chennai, and drive to Mahabalipuram for sight seeing. Beach not well developed, dangerous. Food is horrible, especially breakfast. Only two star property, no value for money.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shiv S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Sir,

I would like to thank you for the time taken to share your comments and suggestions.

It was a pleasure having you at Chariot Beach Resort recently and we value your feedback on our services.

We have enquired and make sure we correct ourselves.

I appreciate your support and look forward to personally welcome you back at the Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pune
1 review
Reviewed December 30, 2012

The Service of the Hotel is very very Poor.
The management Response , lighting in the Room is also very Bad.
I have no idea why they charge so high when the Service Provided is so Bad.
Not worth Staying at.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nilesh106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Sir,

I would like to thank you for the time taken to share your comments and suggestions.

It was a pleasure having you at Chariot Beach Resort recently and we value your feedback on our services.

We have enquired and make sure we correct ourselves.

I appreciate your support and look forward to personally welcome you back at the Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 29, 2012

It has been our worst hotel experience with rooms that leak, showers that don't have hot water, room service that does not pick up the phone for hours. Even the creamers put in the room are expired. Don't consider this hotel unless it is your last possible option

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sachbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jayaraman R, General Manager at Chariot Beach Resort, responded to this review, January 29, 2013
Dear Sir,

I would like to thank you for the time taken to share your comments and suggestions.

It was a pleasure having you at Chariot Beach Resort recently and we value your feedback on our services.

We have enquired and make sure we correct ourselves.

I appreciate your support and look forward to personally welcome you back at the Chariot Beach Resort.

Thanking you,

Jayaraman R
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chariot Beach Resort

Property: Chariot Beach Resort
Address: Five Rathas Road | Behind Five Rathas Monument, Mahabalipuram 603104, India
Location: India > Tamil Nadu > Kanchipuram District > Mahabalipuram
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Mahabalipuram
#7 On the Beach Hotel in Mahabalipuram
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chariot Beach Resort 4*
Number of rooms: 70
Official Description (provided by the hotel):
Chariot Beach Resort is like a world of its own. Some might even say a perfect world. Located at an elevation, that offers an unmatched panoramic view of the spectacular beach and bay front, the elegantly landscaped resort features sea facing spacious rooms, cottages a few with open to sky showers! and a proudly presenting the bigger swimming pool on the breadth and width of east coast road. No detail has been overlooked and more importantly, is just the way you want. ... more   less 
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Also Known As:
Chariot Beach Hotel Mahabalipuram
Fortune Chariot Beach Hotel
Fortune Chariot Beach Mahabalipuram

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