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“Excellent Property”
Review of Grand Estancia

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Grand Estancia
Ranked #3 of 24 Hotels in Salem
Certificate of Excellence
Reviewed June 10, 2014

Salem was a night halt in our long driving trip to Munnar on our way back to Surat. I never thought that we would get an excellent property in a city like Salem.Infact this was the best hotel we stayed in our week long trip in South India. Right from the point when we reached in the foyer and the door man opened the door of my car, i asked him for a wheel chair as my wife had a plaster in the ankle. Immediately within seconds they brought a wheel chair and escorted her inside.
Checkin was quick, rooms were spacious and cooling was very effective.
Morning breakfast had a good spread and food was delicious. Service was quick and courteous and minor details were also looked into.
Would always recommend anyone passing through Salem to stay with them.

  • Stayed: June 2014, traveled with family
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3  Thank AmitDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded June 11, 2014

Dear Guest,

Greetings from Grand Estancia, Salem

I would like to extend my gratitude for the wonderful review post on your recent stay with us at our Grand Estancia. We were delighted to know that your stay with us was a pleasant and enjoyable one. We appreciate your warm feedback on our hotel and the services. I have shared your generous compliments with all our team members and I am sure this would inspire them to aim for higher standards of excellence.

I’m also delighted to share exciting news with you.We have been awarded with two more prestigious awards, adding to our existing enviable list, Grand Estancia won the First price for the Best garden and landscape hotel in Salem by Department of Horticulture, Tamilnadu. We were also received Certificate of Excellence – Winner 2014 from Trip Advisor.

We greatly value your support and look forward to welcoming you back to Grand Estancia.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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241 - 247 of 388 reviews

Reviewed May 19, 2014

The hotel is just fine for your stay. The service is great and food is decent. The pool is very nice and so are the rooms.

The restaurant serves good buffet and the best part is it's far cheaper when compares to park plaza and far better when compares.

I will advise you stay here.

Room Tip: Request for an upgrade and you may get it
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  • Stayed: June 2013, traveled with friends
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4  Thank akhilbhansali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded May 25, 2014

Dear Guest,

Greetings from Grand Estancia, Salem

Thank you for your valuable feedback on Trip Advisor, It is our sincere effort to ensure that our guests enjoy a memorable experience. It is indeed a pleasure to know that you have such high regards towards Grand Estancia rooms, swimming pool, food and hospitality. Your kind words of appreciation will go a long way in motivating and encouraging our staffs to do even better in future.

Thank you for recommending us to community, We greatly value your support and look forward to welcoming you back to Grand Estancia.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2014

Was there on a recent business trip. Stayed in room no 1026, on the first floor and had a pool facing view.

Checking in was smooth and room was already assigned (considering may be coz we check in by 15:45)
Room was neat and clean and the best part is that the air con was working super fine, coz at this time of the year the heat gets to u.

so me that's important (of course cleanliness too)

Bathroom is nice, was clean, although there were water stains on the serene white basin (hint to the staff of GE- one clean thru using CIF) ... LOL

So room was nice, view- well this Salem and if one is going for the view then trust me not the place....
bathroom good
staff - Very Good.
one morning I needed to get my formal attire pressed, and called me the house keeping to send me a iron and ironing board. which i understand they did not understand... LOL
so the house keeping Staff (if my grey cells can recollect her name was Ms Prema ) knocked and asked for the clothes that needed to be ironed. Although she did not converse in English or Hindi and i did not in Tamil, it was hard to explain that all i needed was the iron and ironing board.
finally she understood and went rushing to get the same. came back and realised the iron was not working so rushed back to get another one.... (all this was sort of amusing and cute at the same time) - point being that the staff was hard working and wanted to attend to the guests needs.

Over all a good stay (was there for 2 nights / 3 days)

would i stay back - yes i would.

Note: am not sure if the property would be able to meet my expectations if it were to be full (well thats my opinion)

Room Tip: well no tips here, coz one side u can see the main highway (Omalur road ) on the other side where...
See more room tips
  • Stayed: May 2014, traveled on business
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3  Thank AveeJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded May 17, 2014

Dear Guest,

Greetings from Grand Estancia, Salem

Thank you for taking your time to review our hotel, It is our sincere effort to ensure that our guests enjoy a memorable experience.Your positive comments and feedback have been shared with the team and have motivated them to provide seamless and intuitive service to all our valued guests.

Your constructive feedback will definitely help us address the areas of concern to do even better in future.

We greatly value your support and look forward to welcoming you back to Grand Estancia.
Best Regards

Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014 via mobile

I gave sarcastic comment and feedback for my last visit but now I confess that great come back some much changes and promising stay and food pleasant pleasant and awesome one of my unforgettable place in my life good job guys keep the best and best and quality consistently... Thank you to the core and from heart team "great job"... Will coming for u forever

Stayed: May 2014
1  Thank Krishna_Abi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded May 13, 2014

Dear Mr.Krishna,

Greetings from Grand Estancia, Salem

Thank you for giving us the opportunity to win back your confidence, We are pleased to know that you have carried back fond memories of your time at Grand Estancia and we are proud to receive your compliments, this will definitely motivate all of us to achieve greater excellence in our hospitality.

Once again thank you for taking your time to review our hotel,We look forward to welcoming you back soon.

Best Regards
Ravishankar
General manager
E : gm@grandestancia.com
M : + 91 875 404 7771

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

We stayed here for couple of hours. The staff were not very cooperative. There was a continues noise in the room and was very disturbing. We thought the noise was from the Air conditioner and did complain to the staff. otherwise the hotel is good. The restaurant closed for breakfast at 10 which was rather irritating should remain open atleast till 10.30 Am.

  • Stayed: May 2014, traveled with family
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1  Thank Ponravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded May 7, 2014

Dear Mr.Ponravi,

Greetings from Grand Estancia, Salem.

Thank you for sharing your valuable feedback that shall help us serve you better on your next visit. We regret the inconvenience caused to you during your short stay and really appreciate your detailed feedback on the experience.

We have made a note of the concerns and address the issues with concern department, your constructive suggestions will definitely help us improve continuously.

In case you would be visiting the hotel at any given occasion please do let me know as I would personally take care of your stay and the arrangements.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

This hotel is located on the side of the National Highway. The rooms are spacious and well equipped with all essential toiletries. The hotel has a discotheque functioning on Saturday and Sunday nights with a live DJ. The Hotel has a swimming
Poll.
The staff are friendly and courteous. The food is also good. They have a multi-cuisine restaurant and an Indian food speciality restaurant. The pricing at the hotel is just about right for the facilities it provides

Stayed: May 2014, traveled with family
1  Thank Mathewalampally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded May 6, 2014

Dear Mr.Mathewalampally,

Greetings from Grand Estancia, Salem

Thank you for sharing such a fabulous feedback on your stay with us and appreciation of our staff. It is very heart-warming to learn that you enjoyed our food, found our rooms spacious and also liked the DJ and the ambiance.

We are very proud to receive your compliments; this will definitely motivate all of us to achieve greater excellence in hospitality. We look forward to welcome you again soon.
Best Regards

Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

Preferred this hotel as it's in highway.So very easy to locate. I stayed here for a night in superior room. I had a very smooth check-in, greeted with welcome drink. The room was spacious with all basic facilities and importantly it was clean including the bathroom..Room service was quite fast. The complimentary breakfast buffet at the lobby level restaurant Seasons was not bad and staff were courteous. My car was cleaned without any request. Overall a happy stay in Grand Estancia.

  • Stayed: April 2014, traveled as a couple
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1  Thank Manohar-vasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this reviewResponded May 7, 2014

Dear Mr.Manohar-Vasan,

Greetings from Grand Estancia, Salem

Thank you for taking your time to review our hotel, we are very proud to know that you have carried back fond memories of your time at Grand Estancia.

It is our sincere effort to ensure that our guests enjoy a memorable experience. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future.

We greatly value your support and look forward to welcoming you back to Grand Estancia.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Estancia

Address: 349/3 Bangalore By-Pass Road | Narasothipatty, Salem, Tamilnadu, India, Salem 636004, India
Location: India > Tamil Nadu > Salem District > Salem
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 24 Hotels in Salem
Price Range: $28 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Estancia 4*
Number of rooms: 99
Official Description (provided by the hotel):
Welcoming you to a World of amazing hospitality with a personalized touch and offering the maximum comfort is our delight. Now luxury is affordable with the premium rooms in Grand Estancia. 99 magnificent rooms featuring world class dining with two restaurants and bar. The hotel offers exclusive meeting and banquet venues as well as a state-of-the-art Business Centre, making it an ideal choice for the discerning traveller. The strategically located Hotel in Salem city combines international standards with modern ambiance and adorned with luxury. ... more   less 
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Also Known As:
Grt Grand Estancia Hotel Salem

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