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“Excellent location and a great Stay experience..”

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Golden Swan Beach Resort
Ranked #1 of 6 Hotels in Murud
Certificate of Excellence
Reviewed January 30, 2014

It was a one night stay at the hotel but it was an experience worth writing. Right from the booking till the exit it was a nice experience. The staffs were very courteous and also helpful. The location of the resort is also good as it is almost an isolated place with very calm and quite atmosphere. The beach is right behind the resort. You would not find much crowd which I believe is because of its location. The rooms were tidy and well maintained (at least the one which I got was). The house keeping people also very nice and will not make a face it you ask for a team at 10:00 PM  . The food choices may be little when compared to other resorts and also the dinning space but the cost justifies it.
The sand at the beach is also not that great but if you want a quite location and the idea is to enjoy the sunset with your loved once at the beach then I feel the sand quality will not make a big difference. I had stayed at the beach bungalows as the cottages were not available. The beach bungalows are just 2 minutes of walking distance; it’s really a 2 minutes’ walk which you can also do via the sandy beach.
Good Stay!

Room Tip: Select the beach bungalow if you are couple else select the cottages if you have kids.
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  • Stayed: January 2014, traveled as a couple
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1  Thank KevinV647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GS-BeachResort, Manager at Golden Swan Beach Resort, responded to this reviewResponded February 21, 2014

Dear Guest, many thanks for taking time out to review us. We are so glad to hear about your experience at our resort. Golden Swan Beach Resort is indeed for those who want private time close to nature and far from crowds. Once again we heartily thank you for your kind words and we look forward to host you again for a longer duration next time and we assure to make your stay a memorable one.

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297 - 303 of 403 reviews

Reviewed January 20, 2014

I have booked a room from 25-Dec-13 to 27-Dec-13. For some personal emergency, I have asked the Resort staff (Asmita) to cancel the booking with due permission to deduct 10% as per cancellation rule.
It took 1 month and 50+ calls to Asmita (Resort staff), Alpa (Mumbai office staff), Chandrashekhar (Mumbai office Manager) and Jitendar Nohwar (Accountant) to refund the money. Promises are being broken on daily basis. They have not understood the emergency for which I need my money . Moresoever, I have asked Mumbai office multiple times to ask Mr Chandrashekhar to call me back so that I will update him about their Service, but he has never called me back.
In the age where hospitality business is going all out to make their customer happy, Golden Swan has policy of "No Sorry" for their mistakes.

Manisha Maheshwari
+91-9890606417

  • Stayed: December 2013, traveled with family
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4  Thank ManishaMaheshwari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GS-BeachResort, Manager at Golden Swan Beach Resort, responded to this reviewResponded March 12, 2014

Dear Guest, thank you for your feedback. Firstly, we wholeheartedly apologize for the inconvenience that our booking process caused you. The mistake was inadvertent at our end. We have communicated this to the concerned people and we assure you that this will never happen in future. Golden Swan Group is a renowned group in hospitality and such instances of lack in customer service are absolutely rare. We once again apologize for your experience. Although this cannot be reversed, but we would like to offer you a small consideration – we are happy to give you 50% off in your next visit to the resort during weekdays. Please mention this whenever you try to book with us next - we look forward to host you soon.

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Reviewed January 20, 2014

We followed a recent Lonely Planet travel guide and ended up at The Golden Swan and asked for the Beach View Rooms. The have them down the road, six rooms B1 to B6. B1 to B3 are ocean front. We looked at one other hotel that was recommended and this one was far superior. Attentive staff, clean although basic rooms. Comfortable. Food was okay. If you like peaceful ask for the second property.

Room Tip: Ask for the Beach Front rooms at the adjacent property down the road. B3 is probably the largest wit...
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  • Stayed: January 2014, traveled as a couple
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1  Thank Ryhrrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

we spent a night in this resort in Murud. Nice location for a resort, near the Arabian sea and 4 kilometers from the Janjeera fort, a popular tourist attraction. Spacious grounds,with separate duplex type of rooms in blocks. The rooms and bed are not very comfortable , with old fashioned furnishings ; so are the bathrooms,-quite small and not very clean. The partition wall between two adjacent rooms is thin, and we were disturbed by the crying baby in the adjacent room , depriving us of our sleep..The restaurant is in a spacious , separate building , the food is okay. Staff are friendly and helpful. The hotel rooms need to be upgraded with comfortable beds, and furniture.

Room Tip: al the rooms are similar, I suppose.
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  • Stayed: December 2013, traveled as a couple
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1  Thank nilaseventy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

First of all, I was witness to Swasti2013's outbursts at the reception counter as I was checking in. He was shouting at the top of his voice and making others around him feel very embarrassed and quite frankly it was a shameful "performance" by him. He claimed he had "burnt his face" on the water. Does he not know how to mix hot and cold taps together? As for the "Hitler" madam, she politely requested that he show her the problem so that she could sort it out. She was gracious, quiet and professional in her dealings with the irate customer. I admire the patience of all the staff at Golden Swan at dealing with this man's outrageous behaviour. I am sure they all had a very good laugh at his antics after he had departed. I imagine he has some problem that he likes to vent on other people who are patient enough not to shout back at him. Shame on you, sir. YOU are the Hitler.

Staff were very pleasant to me, the room was spotlessly clean, the water was perfect temperature. Well done everyone at Golden Swan. Next time I am in that region, I will certainly revisit.

  • Stayed: January 2014, traveled solo
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2  Thank WilliamChambers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

it a ideally located resort and one of the best properties in murud. the beach is located next to it so u can walk anytime.the beach has a very clear view of the janjira fort,the fort that is located in between the arabian sea. the rooms are spacious and the food is also good. the staff is good and the services were great.

  • Stayed: June 2013, traveled with family
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2  Thank SHIV2912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

Me and my wife visited this resort on our anniversary.. Most of the resorts would be full on a sunday.. But the staff here promised that they would make a room available by 2-3pm.. Suddenly he remembered that the Beach House was vacant and he readily let us to the beach house.. Its the best place to be in Murud. with just 10 steps away from the beach, wind blowing, trees hustling.... theres nothing more to ask for. The weather was excellent overall coz of the winters.. Their room room service was good enough, the staff courteous and informative. The food was good in quantity n tasty as well...

A little boat ride through the windy sea, to a smaller n lesser known fort was quite an experience... this and everything else made it an overall memorable anniversary...

Room Tip: Couples Choose the beach cottage.. there's nothing more romantic than that. Friends and peop...
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  • Stayed: January 2014, traveled as a couple
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2  Thank ameyamoghe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Swan Beach Resort

Address: Darbar Road | opp Custom Office, Murud Janjira, Murud 401201, India
Location: India > Maharashtra > Raigad District > Murud
Amenities:
Beach Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 6 Hotels in Murud
Price Range: $54 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Swan Beach Resort 3*
Number of rooms: 31
Official Description (provided by the hotel):
Watch the sun go down behind the darkening silhouette of Shivaji's strategic fort, built off the coast of Murud Janjira. The breathtaking view comes free with a stay at the Golden Swan Beach Resort - a resort located right on the beach. Located just 150 kms south of Mumbai and 170 kms west of Pune, the resort is a perfect weekend getaway to a world once ruled by Abyssians, Marathas and the Portuguese. Indulge in adventurous water sports, mouthwatering food or just relax by the beach side with your loved ones at this Mediterranean style property. But please forget to carry your watches, as time nearly stops here. ... more   less 
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Also Known As:
Golden Swan Beach Hotel Murud
Golden Swan Beach Resort Murud, Maharashtra

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