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“Great service attitude”

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New Century Hotel Ninghai
Ranked #27 of 90 Hotels in Ninghai County
Raleigh, NC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great service attitude”
Reviewed April 23, 2012

The staff was well trained in providing attentive and courteous service. When we needed help with finding an English-language version of a particular site, a staff member came up right away. He wasn't able to help but was polite about it. The room was good-sized and clean. Most of our hotel beds in China were relatively hard; this was one of the softer ones (but still harder than what Americans are used to). Most hotel bathrooms we encountered seemed to have drainage problems, and this shower stall also drained slowly. Some of the caulking/grouts in the bathroom seemed a bit moldy. Complimentary bath toiletries were nice. The breakfast buffet was excellent, and we enjoyed the complimentary tea, coffee, and sesame cookies in the lobby. The lobby area was spacious and modern. I would definitely stay here again.

Stayed April 2012, traveled with family
Helpful?
Thank NCtravelstheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Century Nin... N, Manager at New Century Hotel Ninghai, responded to this review, September 28, 2012
Dear Guest: I'm so happy tto hear hat you enjoyed the complimentary tea, coffee, and sesame cookies . About bathroom of the room, because the hotel has opened more than nine years older equipment and facilities, we post updates issuance program enhance the quality of hotel hardware. sincerely look forward to your next stay.
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77 reviews from our community

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11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2011

I stayed 3 nights and exerienced good service, courteous staff, clean spacious rooms.
Being on a business trip from the UK and time restricted, I had no chance to explore hotels other facilities or nearby venues, but we had no problems with with traffic in and out of the hotel.
The mini bar was limited to soft drinks only.
Breafast was a mix of Local and Western food, well prepared and fresh. As guests of our customers, we cannot comment on value for money. The check in staff spoke varying levels of English and I would recommend this for business and I plan to revisit next time with my wife.

  • Stayed August 2011, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Century Nin... N, Manager at New Century Hotel Ninghai, responded to this review, September 28, 2012
Dear Guest: I 'm so glad to hear that you will revisit next time with your wife. At the same time i'm very sorry for the English uneven level of our service personnel, we will be ongoing English language training to enhance the quality of service . We sincerely look forward to your visit the hotel along with your wife.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
134 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 9, 2010

Great hotel compared with other hotel in this town. Very clean and great sevice as long as you can take the time to get them to understand english but the poeple are great and take very good care of you .
Have stayed there several time over the past 5 years and it is the best hotel in Ninghai.
If you want a soft bed stay ont he 12th floor
Hotel safe and the staff are very friendly and always willing to help you if required

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
München
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 7, 2010

Nicehotel, located close to the centre of Ninghai. Clean and spacious rooms. Some entertainment availiable in the hotel. Good western breakfast buffet, very nice service people in the hotel. Internet access just with cable. Just air conditioning, no possibility to open windows for some fresh air. Near a big roundabout and if you know the traffic in China and the use of the horn, you know what that means.

  • Stayed May 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gusae1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Century Hotel Ninghai

Property: New Century Hotel Ninghai
Address: No.159 Taoyuan Middle Road, Ninghai County 315600, China
Location: China > Zhejiang > Ninghai County
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #27 of 90 Hotels in Ninghai County
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Century Hotel Ninghai 4*
Number of rooms: 245
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